Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

May 9, 2023

Angelo was very helpful. He responded in a very timely fashion, which made my work much more manageable. Thanks

K.J.A & Z.J.O
United States
4 months using the app
ShopSocial, Inc. replied May 10, 2023

Hi, K.J.A & Z.J.O

Angelo really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to him. Please don't hesitate to reach out to our 24/7 support team again!

October 7, 2021

So I'm thoroughly enjoying this app! Loving the products in the app, as well as the ease of throwing them into the Shopify end. But as we were adding the products to Shopify and trying to find the proper Shopify collections, it was only loading the A's - C's of the collections and not all the way down the list. Their support was quick, helpful, friendly, and useful. It was great! I look forward to continuously working with Trendsi.

Zycotic
United States
4 months using the app
ShopSocial, Inc. replied October 21, 2021

Hi Zycotic,

We are so elated that you love everything Trendsi has to offer. We hope to become your most valuable business partner! We will make sure to pass along the compliments to the team and please reach out to us anytime you need help.

February 9, 2023

Trendsi has been amazing to work with and made things run very smoothly! It’s easy to use and their customer service is excellent. Allan helped me out with any questions I had and gave me all the information I needed.

Cielè Clothing Collective
United States
4 months using the app
ShopSocial, Inc. replied February 10, 2023

Hi Cielè Clothing Collective,
Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.

February 28, 2023

Great experience so far. Good quality merchandise. Prompt customer service. Would definitely recommend.

LuvJazz
United States
4 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi LuvJazz,

Thank you for your review. We are glad that you enjoy using Trendsi. Let us know if you have any additional feedback or question. As your trusted partner, we are always here to help. Let's grow your fashion business together.

August 14, 2023

Angelo and all the other chat representatives have been WONDERFUL to work with! They respond within seconds and have been able to resolve all issues and answer any and all questions with 100% satisfaction! Trendsi has been amazing for my business and their support is spot on! I cannot wait to continue to grow my boutique with their offerings!

The Enchanted Coach, LLC
United States
4 months using the app
ShopSocial, Inc. replied August 15, 2023

Hi The Enchanted Coach, LLC,

It's fantastic to hear that you've had such a positive experience with Angelo and the other chat representatives here at Trendsi! We hope you are able to take your brand to the next level with our help! If you have any more questions or need further assistance, feel free to reach out. Best of luck with the continued growth of your boutique! ❤️

March 16, 2023

From the moment I reached out to them with a query, Gretle was prompt in responding and showed a genuine interest in my concerns. They were able to address my issue quickly and efficiently, providing me with a clear explanation of what had happened.

Mad yellow
United States
4 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Mad yellow

Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊

June 30, 2021

I am just getting started with my store and this app, and not only does Trendsi offer incredible selection, Sherwin was right there (no delay) when I needed to contact support to confirm shipping information. Well done!

Cre8ive Style
Canada
4 months using the app
ShopSocial, Inc. replied July 3, 2021

Hi Cre8ive Style,

Thank you so much for your review! It's our pleasure to be able to help! Please don't hesitate to contact us if you have questions or feedback in the future.

June 12, 2023

Mia was super helpful and knowledgeable. Pointed me in the right direction for a newbie to Shopify & Trendsi

Movement Lifesyle Wear
United States
4 months using the app
ShopSocial, Inc. replied June 12, 2023

Hi, Movement Lifesyle Wear

We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

August 17, 2023

Raymart was so helpful, and I really appreciate how he answered all my questions!

Willow&Wonder
United States
4 months using the app
ShopSocial, Inc. replied August 19, 2023

Hi, Willow&Wonder

Thank you so much for your kind review. It's our mission to make your experience with Trendsi easy and stress-free. Please don't hesitate to reach out again when you need help!

February 4, 2022

LOVE LOVE LOVE. So happy I found this app. Everything I was looking for and needed for my online store. Super easy to use and amazing support.

KidForay
Canada
4 months using the app
ShopSocial, Inc. replied February 4, 2022

Hi KidForay,

we LOVE your review and we are so grateful you've taken the time to write us your feedback. We value USER experience a lot and we are so delighted to know that we've hit the mark for you. Please continue to reach out to us any time you need. 💛