Reviews (3,586)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

November 19, 2022

I needed help with a few things... I'm a new user. I have to say, Hazel was an absolute Rockstar y'all. She took care of everything in a very friendly, efficient, and professional manner. Thank you Hazel!!!

Company 1013
United States
4 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Company 1013

We are so delighted and grateful for your review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're always thankful for you and we are here to see you WIN! ❤️

August 16, 2023

"Chette is very helpful, professional and polite:) I have enjoyed working with Trendsi. :)
Everyone is so friendly too!

Lavender Grace Boutique
United States
4 months using the app
ShopSocial, Inc. replied August 18, 2023

Hi Lavender Grace Boutique,

It's wonderful to hear that you've had such a positive experience with Chette and our amazing Trendsi team! Providing helpful, professional, and polite service, as well as creating a friendly environment, are all important aspects of building strong relationships with customers and this is one of our top priorities. If you have any more feedback or if there's anything else you'd like to share, feel free to let us know. We're here to help!

May 12, 2022

The customer service is always A+ at Trendsi. I once had an issue with a shipped item and they sent the correct item pronto. The recent issue I had, Mia helped me sooo much. She sent a demo on how to correct the shipping rates issue I had. When we found that it was something else, she explained to me the details of how its possible. And.... she answered every question and explained every detail with a smile. They are truly awesome. They carry quality products and have quality service. Couldn't ask for more.☺

Clark Revolution
United States
4 months using the app
ShopSocial, Inc. replied May 22, 2022

Hi, Clark Revolution

Mia really is a rockstar, isn't she? We take pride in providing an excellent customer experience and we're so glad to see your review. We will make sure to pass along the compliments to Mia and please don't hesitate to reach out again should you need our help.

July 12, 2023

Had Anya help me today! Got back to me very quickly and answer all my questions, clearly... No roundabout answers avoiding any of my questions... Clear feedback to go on with my day without worrying about something that wasn't answered.

caradella.us
United States
4 months using the app
ShopSocial, Inc. replied July 14, 2023

Hello caradella.us,

I'm glad to hear that Anya was able to assist you effectively and provide clear and prompt responses to your questions. Exceptional customer service is very important to us and we are glad Anya was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review! ❤️

December 6, 2021

Customer service is amazing, special thanx to Hazel for replying to my emails quickly, answering my questions and providing all the details I wanted/needed to know. Highly recommend!

ArbeenaM
Canada
4 months using the app
ShopSocial, Inc. replied December 13, 2021

Hi ArbeenaM,

We appreciate your kind review and we are so glad that Hazel was able to help you with everything that you need. Please do not hesitate to connect with us again, we are here for you 24/7!

December 31, 2022

The easiest way to dropship, hands down. I started my first website and loved the selection of Trendsi's products, and decided to go with jewelry. They have professional, consistent product images and prices are fantastic too. It is SO simple to add products to your website, and I have hundreds of items for sale and never had to create a single product listing (product listings are so tedious and not something I enjoy doing). You can control the price of the item, but they integrate onto your website with the suggested retail price which was perfect for me, and their website is extremely easy to navigate and use. I had my first order a few days ago, and was able to fulfil my order right away because it all is integrated so the order was already on Trendsi. I cannot say enough good things about this company!

Vivid
United States
4 months using the app
ShopSocial, Inc. replied January 19, 2023

Hi, Vivid

We are so delighted to read such a wonderful review from you! We work very hard to provide the best service and we are so glad to know that our hard work paid off knowing we hit the mark for you. We're always thankful for you and as always, please feel welcome to reach out for any help needed!

March 14, 2022

So far I give this company a 5 star. Lorie was very helpful and informative and quick with her replies to my questions.

Clothing Alley
United States
4 months using the app
ShopSocial, Inc. replied March 15, 2022

Hello Clothing Alley,

Thank you for your wonderful review! We will make sure to pass along the compliments to Lorie and please reach out to us again any time you need.We are here for you! 💛

February 16, 2023

It was my first time of talking to them via the live chat on their chatbox. The response was swift and Lee attended to me. Her responses to my questions was helpful and she answered my questions, she is a very good person and I really Appreciate her time and honesty. So from now on Trendsi is my main platform, and happy selling...

PRE-LIGHT
United States
4 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, PRE-LIGHT

We can't thank you enough for taking the time to leave us your excellent review! We'll make sure to pass along the compliments to Lee for a job well done. Please do not hesitate to reach out to us again!

July 20, 2023

Angelo helped me navigate getting my account set up. I've used Trendsi exclusively in the past, but when I put my shop on hiatus, I couldn't get it to reconnect. He helped me super efficiently and was kind, quick, and responsive. 10/10 recommend the app AND Angelo!

The Eclectic Leopard
United States
4 months using the app
ShopSocial, Inc. replied July 21, 2023

Hi The Eclectic Leopard,

I'm glad to hear that Angelo was able to provide you with excellent assistance and support in setting up your account! It's always wonderful to have a positive experience with customer service, especially when it comes to technology and apps. We are glad that you're very satisfied with our Trendsi app and the help you received from Angelo. A quick and responsive customer support team can make a significant difference in your overall experience with any service.

If you have any more questions or need further assistance, don't hesitate to reach out. We are glad that you enjoy using Trendsi, and I hope your shop continues to thrive! If there's anything else that you'd like to discuss or inquire about, feel free to let us know. ❤️

October 24, 2023

It has been such a great experience to work with Trensdi, such a nicely built page and they offer great support. Raymart is a kind agent from Trendsi, who helped me and walked me through my inventory, assisting me with syncing products to show in or out-of-stock items on my store website. I was able to learn how to navigate through my store and correct or adjust my inventory, all through his excellent support. Raymart went above and beyond to help me with my questions and any issues I was experiencing were resolved. I feel valued and cared for. Thank you once again for your help, Raymart!!! I am very pleased with Trensdi and their support team, and I highly recommend them.

Epiclater
United States
4 months using the app
ShopSocial, Inc. replied October 25, 2023

Hello Epiclater,

Thank you so much for your kind words! We're thrilled to hear about your fantastic experience working with Raymart and the Trendsi team. It's wonderful to know that you found our platform user-friendly and that Raymart provided such excellent support in navigating your store and managing your inventory. We're committed to ensuring our users feel valued and cared for. Your recommendation means a lot to us! If you ever need further assistance, don't hesitate to reach out. Thanks again! ❤️