Reviews (3,586)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

August 16, 2023

I have had nothing short of a wonderful experience using Trendsi. Lots if selection, super simple process adding products and processing orders. Allan and Raymart were extremely helpful and prompt answering my question through support!

with love, JS
United States
4 months using the app
ShopSocial, Inc. replied August 18, 2023

Hello with love, JS,

It's great to hear that you've had such a positive experience using our Trendsi app! It's always a plus when customer support is helpful and responsive like Allan and Raymart were in your case. Exceptional customer service is very important to us and we are glad they were able to provide that to you. We will make sure to pass along the compliments to them. If you have any more questions or need assistance with anything else, feel free to let me know! ❤️

October 14, 2021

So far so good, support is really good and quick. We can easily import the products. It would be nice to have some more detailed descriptions but overall we have no complaints.

Tortuga Bay Trading Company
United States
4 months using the app
ShopSocial, Inc. replied October 21, 2021

Hi Tortuga Bay Trading Company,

Thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority and we will continue to find ways to improve our service. Please reach out to us anytime!

August 28, 2022

Thank you Hazel, Your experiences how to solve my issue is the best, My Shopify store connectec with Trendsi and import to the right collection.
Great support!

dropshipforu
United States
4 months using the app
ShopSocial, Inc. replied September 17, 2022

Hi, dropshipforu

Thank you so much for your Awesome review! We'll make sure to pass along the compliments to Hazel. Let us know if you need anything, and we are always happy to help.

July 12, 2022

I used the app and Gretle was absolutly GREAT!
Awesome listener and troubleshooter..
I appreciate her prompt and professional attitude

Clothes & Class
United States
4 months using the app
ShopSocial, Inc. replied July 13, 2022

Hi, Clothes & Class

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

February 18, 2022

I love this app so far! Was so confused and scared when it came to dropshipping but Whitney made it so easy! Love their customer service!

all my love, lily raine
United States
4 months using the app
ShopSocial, Inc. replied March 15, 2022

Hi, all my love, lily raine

Your review means a lot to us! We will be sure to pass on the compliment to Whitney and we couldn't thank you enough for giving us your take on how we are doing. Please reach out to our customer support anytime 💕

August 9, 2023

TRENDSI IS THE BEST! My only complaint is that I didn’t find their company sooner! The ease of having items sent directly to my customers with an invoice with my own logo and name is great! And the Customer Service had been beautiful!! A huge thank you to “Anya” for all of her assistance! I highly recommend Trendsi!

Uylee's Boutique
United States
4 months using the app
ShopSocial, Inc. replied August 11, 2023

Hi Uylee's Boutique,

It's great to hear that you've had such a positive experience with Trendsi! Our convenient services, personalized invoicing, and excellent customer service seem to have left a lasting impression on you, we truly appreciate that. Sharing your positive feedback and appreciation for "Anya" and the team is a wonderful way to express your satisfaction. If you have any more thoughts or questions, or if there's anything else you'd like to discuss, feel free to let us know! ❤️

April 8, 2023

Great and quick response to my question. Customer service from Raymart was awesome. I was so frustrated and read to give up. He answered all my questions even shared screen shots. I hope I chat with him again.

Shoe Crush
United States
4 months using the app
ShopSocial, Inc. replied April 8, 2023

Hi,

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

September 2, 2022

Love this app! Great source for drop shipping and awesome customer service! I had an issue with my account and Angelo answered and helped me within minutes! This was done via chat so even better. Thank you!!

VINA Boutique
United States
4 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, VINA Boutique

Thank you for your feedback! Angelo is a rockstar! isn't he? We will make sure to pass along the compliments to him. Please do not hesitate to reach out again anytime you need help.

December 15, 2022

Very quick customer service. I did a lot of research on the company and it looks great. Getting ready to order my sample now. Will update!

prettybossmoguls
United States
4 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, prettybossmoguls

We are so happy that our team was able to assist you with your questions. Please don't hesitate to reach out again if you need anything. We are available 24/7!

March 28, 2022

I had such an issue with loading my Sellers Permit onto Trendsi. I couldn't figure out how to make my photo into a PDF file so it would load onto the website. I'm not an expert at computers especially uploading lots of items and Lee was so amazing. She walked me through the entire process and taught me how to merge images into PDF form. I couldn't have done it without her!! Thank you Lee!!

flauntablefigures
United States
4 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, flauntablefigures

We appreciate your feedback and we are delighted that you find value from the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7