Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

July 20, 2023

Just started drop shipping and couldn't figure out how to add the location to be able to ship to my customers. Angelo was great and helped me out. This program seems like it's going to be great for business. I am in love with this so far!

The Perfect Prince
United States
4 months using the app
ShopSocial, Inc. replied July 21, 2023

Hello The Perfect Prince,

That's fantastic to hear that you've started drop shipping and that Angelo was able to assist you in adding the location to ship to your customers. Drop shipping can be a great business model for many entrepreneurs, as it allows you to focus on marketing and sales without the need to manage inventory and shipping logistics yourself.

If you have any more questions or need further assistance with drop shipping or anything else related to your business, feel free to ask. The possibilities are vast, and with the right strategies and dedication, you can make the most out of this opportunity. Best of luck with your drop shipping venture, and I'm glad to hear you're loving Trendsi so far! ❤️

June 19, 2023

Czar Helped me gain some understanding about something I was unaware of. The information was very helpful.

mybosszilla.com
United States
4 months using the app
ShopSocial, Inc. replied June 19, 2023

Hi, mybosszilla.com

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

November 1, 2023

Anya was a great help for my start-up. Guiding me patiently with all my inquiries. Thank you so much!

MuDi
United States
4 months using the app
ShopSocial, Inc. replied November 3, 2023

Hello MuDi,

That's fantastic to hear! We're thrilled Anya could assist you so effectively. Don't hesitate to reach out if you have any more questions. Here's to the success of your start-up! 🚀

November 19, 2022

I needed help with a few things... I'm a new user. I have to say, Hazel was an absolute Rockstar y'all. She took care of everything in a very friendly, efficient, and professional manner. Thank you Hazel!!!

Company 1013
United States
4 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Company 1013

We are so delighted and grateful for your review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're always thankful for you and we are here to see you WIN! ❤️

August 16, 2023

"Chette is very helpful, professional and polite:) I have enjoyed working with Trendsi. :)
Everyone is so friendly too!

Lavender Grace Boutique
United States
4 months using the app
ShopSocial, Inc. replied August 18, 2023

Hi Lavender Grace Boutique,

It's wonderful to hear that you've had such a positive experience with Chette and our amazing Trendsi team! Providing helpful, professional, and polite service, as well as creating a friendly environment, are all important aspects of building strong relationships with customers and this is one of our top priorities. If you have any more feedback or if there's anything else you'd like to share, feel free to let us know. We're here to help!

May 12, 2022

The customer service is always A+ at Trendsi. I once had an issue with a shipped item and they sent the correct item pronto. The recent issue I had, Mia helped me sooo much. She sent a demo on how to correct the shipping rates issue I had. When we found that it was something else, she explained to me the details of how its possible. And.... she answered every question and explained every detail with a smile. They are truly awesome. They carry quality products and have quality service. Couldn't ask for more.☺

Clark Revolution
United States
4 months using the app
ShopSocial, Inc. replied May 22, 2022

Hi, Clark Revolution

Mia really is a rockstar, isn't she? We take pride in providing an excellent customer experience and we're so glad to see your review. We will make sure to pass along the compliments to Mia and please don't hesitate to reach out again should you need our help.

July 12, 2023

Had Anya help me today! Got back to me very quickly and answer all my questions, clearly... No roundabout answers avoiding any of my questions... Clear feedback to go on with my day without worrying about something that wasn't answered.

caradella.us
United States
4 months using the app
ShopSocial, Inc. replied July 14, 2023

Hello caradella.us,

I'm glad to hear that Anya was able to assist you effectively and provide clear and prompt responses to your questions. Exceptional customer service is very important to us and we are glad Anya was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review! ❤️

December 6, 2021

Customer service is amazing, special thanx to Hazel for replying to my emails quickly, answering my questions and providing all the details I wanted/needed to know. Highly recommend!

ArbeenaM
Canada
4 months using the app
ShopSocial, Inc. replied December 13, 2021

Hi ArbeenaM,

We appreciate your kind review and we are so glad that Hazel was able to help you with everything that you need. Please do not hesitate to connect with us again, we are here for you 24/7!

December 31, 2022

The easiest way to dropship, hands down. I started my first website and loved the selection of Trendsi's products, and decided to go with jewelry. They have professional, consistent product images and prices are fantastic too. It is SO simple to add products to your website, and I have hundreds of items for sale and never had to create a single product listing (product listings are so tedious and not something I enjoy doing). You can control the price of the item, but they integrate onto your website with the suggested retail price which was perfect for me, and their website is extremely easy to navigate and use. I had my first order a few days ago, and was able to fulfil my order right away because it all is integrated so the order was already on Trendsi. I cannot say enough good things about this company!

Vivid
United States
4 months using the app
ShopSocial, Inc. replied January 19, 2023

Hi, Vivid

We are so delighted to read such a wonderful review from you! We work very hard to provide the best service and we are so glad to know that our hard work paid off knowing we hit the mark for you. We're always thankful for you and as always, please feel welcome to reach out for any help needed!

March 14, 2022

So far I give this company a 5 star. Lorie was very helpful and informative and quick with her replies to my questions.

Clothing Alley
United States
4 months using the app
ShopSocial, Inc. replied March 15, 2022

Hello Clothing Alley,

Thank you for your wonderful review! We will make sure to pass along the compliments to Lorie and please reach out to us again any time you need.We are here for you! 💛