Reviews (3,590)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

March 28, 2022

I had such an issue with loading my Sellers Permit onto Trendsi. I couldn't figure out how to make my photo into a PDF file so it would load onto the website. I'm not an expert at computers especially uploading lots of items and Lee was so amazing. She walked me through the entire process and taught me how to merge images into PDF form. I couldn't have done it without her!! Thank you Lee!!

flauntablefigures
United States
4 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, flauntablefigures

We appreciate your feedback and we are delighted that you find value from the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

March 5, 2022

I had many questions , and had to get help with everything. May was very helpful explaining everything i needed. She was fast at getting problems fixed . I wasn't sure at first about drop shipping but she was there for every step. Thank You May, Renee Brown

Renee’s Corner Boutique
United States
4 months using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Renee’s Corner Boutique

We are thrilled that May was able to assist you with your issues and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.

March 14, 2022

I am in the process of starting an online boutique. So far, so good. Lee assisted me today in answering the questions I had and very quick and thorough. :)

Elite Boutique
United States
4 months using the app
ShopSocial, Inc. replied March 15, 2022

Hello Elite Boutique,

Welcome to Trendsi! Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!Your review is invaluable to us and we hope you reach out to us any time you need! 💛

October 24, 2021

Its a good looking store, and good customer support. Miles answered all my questions very quick. Thanks

ShopMart
Cyprus
4 months using the app
ShopSocial, Inc. replied October 29, 2021

Hi ShopMart,

We are thrilled that Miles was able to assist you with your questions and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.

July 24, 2023

I love this app.. Raymart and Angleo have been amazing.. Angelo was so patient with me. Walked me through uploading a document I needed to get into Trendsi. Raymart equally amazing.. Thanks for always helping me.. Glad to have this chat feature available and not have to wait for 24-48 hours for a response.. Best app so far I have found on the app store.. so glad I came across it.. Customer service is great..

Broke and Boujee Too
United States
4 months using the app
ShopSocial, Inc. replied July 26, 2023

Hello Broke and Boujee Too,

Exceptional customer service is very important to us and we are glad that Angelo and Raymart were able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review! ❤️

September 14, 2021

they really have a great customer service and thanks to Faustina for fix my issue she was very helpful .

Dealz Air
United Arab Emirates
4 months using the app
ShopSocial, Inc. replied September 19, 2021

Hello Dealz Air,

We are so happy to hear that Faustina was able to resolve the issues you were experiencing. Please reach out to us whenever you need!

February 6, 2023

Angelo helped me with my question as I am new to this. I for sure feel comfortable asking those "dumb" questions!!

Closetofpossibilities
United States
4 months using the app
ShopSocial, Inc. replied February 7, 2023

Hi, Closetofpossibilities

Angelo really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to him. Please don't hesitate to reach out to our 24/7 support team again!

November 19, 2022

I've used this app and it has really increased my online sales. I purchase samples to have in the store so customers can see the quality, sizes, and purchase off the rack if they want. I had an issue with one dress that I received that had a twisted fabric piece sewn. Gretle replied back by email within 10 minutes, I sent pictures, and the item was promptly refunded within an hour. I really appreciate the great customer service and ease of interfacing with Shopify. It definitely lets me try some more adventurous pieces without fear of being stuck with inventory that doesn't sell!

True Betty Boutique
United States
4 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, True Betty Boutique

We are so happy to hear that you love all that Trendsi has to offer. Thank you for your kind review! We will make sure to pass along the compliments to Gretle! Please don't hesitate to reach out if you have any questions or concerns.

May 3, 2022

I love this app! They are always so helpful, especially Gretle who I just recently came in contact with! I'm so happy I found this site, it has really helped me start/launch my business, which I've been super excited about. I 100% recommend!

Alluring Luna
United States
4 months using the app
ShopSocial, Inc. replied May 3, 2022

Hi, Alluring Luna

Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you! 💛

April 4, 2023

Great Customer Support! They helped me with the inventory I was very glad! I was having a little difficulty but they supported me

Annie Swimwear
United States
4 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Annie Swimwear

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.