Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

February 16, 2023

It was my first time of talking to them via the live chat on their chatbox. The response was swift and Lee attended to me. Her responses to my questions was helpful and she answered my questions, she is a very good person and I really Appreciate her time and honesty. So from now on Trendsi is my main platform, and happy selling...

PRE-LIGHT
United States
4 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, PRE-LIGHT

We can't thank you enough for taking the time to leave us your excellent review! We'll make sure to pass along the compliments to Lee for a job well done. Please do not hesitate to reach out to us again!

July 20, 2023

Angelo helped me navigate getting my account set up. I've used Trendsi exclusively in the past, but when I put my shop on hiatus, I couldn't get it to reconnect. He helped me super efficiently and was kind, quick, and responsive. 10/10 recommend the app AND Angelo!

The Eclectic Leopard
United States
4 months using the app
ShopSocial, Inc. replied July 21, 2023

Hi The Eclectic Leopard,

I'm glad to hear that Angelo was able to provide you with excellent assistance and support in setting up your account! It's always wonderful to have a positive experience with customer service, especially when it comes to technology and apps. We are glad that you're very satisfied with our Trendsi app and the help you received from Angelo. A quick and responsive customer support team can make a significant difference in your overall experience with any service.

If you have any more questions or need further assistance, don't hesitate to reach out. We are glad that you enjoy using Trendsi, and I hope your shop continues to thrive! If there's anything else that you'd like to discuss or inquire about, feel free to let us know. ❤️

October 14, 2021

So far so good, support is really good and quick. We can easily import the products. It would be nice to have some more detailed descriptions but overall we have no complaints.

Tortuga Bay Trading Company
United States
4 months using the app
ShopSocial, Inc. replied October 21, 2021

Hi Tortuga Bay Trading Company,

Thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority and we will continue to find ways to improve our service. Please reach out to us anytime!

August 16, 2023

I have had nothing short of a wonderful experience using Trendsi. Lots if selection, super simple process adding products and processing orders. Allan and Raymart were extremely helpful and prompt answering my question through support!

with love, JS
United States
4 months using the app
ShopSocial, Inc. replied August 18, 2023

Hello with love, JS,

It's great to hear that you've had such a positive experience using our Trendsi app! It's always a plus when customer support is helpful and responsive like Allan and Raymart were in your case. Exceptional customer service is very important to us and we are glad they were able to provide that to you. We will make sure to pass along the compliments to them. If you have any more questions or need assistance with anything else, feel free to let me know! ❤️

August 28, 2022

Thank you Hazel, Your experiences how to solve my issue is the best, My Shopify store connectec with Trendsi and import to the right collection.
Great support!

dropshipforu
United States
4 months using the app
ShopSocial, Inc. replied September 17, 2022

Hi, dropshipforu

Thank you so much for your Awesome review! We'll make sure to pass along the compliments to Hazel. Let us know if you need anything, and we are always happy to help.

November 11, 2023

I had very good customer support with Anya and she is very helpful Thanks Anya :)

My Store
United Kingdom
4 months using the app
ShopSocial, Inc. replied November 14, 2023

Hello,

Hey there! 🌟 Thanks a bunch for sharing your positive experience with Anya! We're thrilled to hear she could assist you so well. If you ever need more help or have questions, we're always here for you. Thanks again for being part of our awesome community! 🚀😊

July 12, 2022

I used the app and Gretle was absolutly GREAT!
Awesome listener and troubleshooter..
I appreciate her prompt and professional attitude

Clothes & Class
United States
4 months using the app
ShopSocial, Inc. replied July 13, 2022

Hi, Clothes & Class

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

February 18, 2022

I love this app so far! Was so confused and scared when it came to dropshipping but Whitney made it so easy! Love their customer service!

all my love, lily raine
United States
4 months using the app
ShopSocial, Inc. replied March 15, 2022

Hi, all my love, lily raine

Your review means a lot to us! We will be sure to pass on the compliment to Whitney and we couldn't thank you enough for giving us your take on how we are doing. Please reach out to our customer support anytime 💕

August 9, 2023

TRENDSI IS THE BEST! My only complaint is that I didn’t find their company sooner! The ease of having items sent directly to my customers with an invoice with my own logo and name is great! And the Customer Service had been beautiful!! A huge thank you to “Anya” for all of her assistance! I highly recommend Trendsi!

Uylee's Boutique
United States
4 months using the app
ShopSocial, Inc. replied August 11, 2023

Hi Uylee's Boutique,

It's great to hear that you've had such a positive experience with Trendsi! Our convenient services, personalized invoicing, and excellent customer service seem to have left a lasting impression on you, we truly appreciate that. Sharing your positive feedback and appreciation for "Anya" and the team is a wonderful way to express your satisfaction. If you have any more thoughts or questions, or if there's anything else you'd like to discuss, feel free to let us know! ❤️

April 8, 2023

Great and quick response to my question. Customer service from Raymart was awesome. I was so frustrated and read to give up. He answered all my questions even shared screen shots. I hope I chat with him again.

Shoe Crush
United States
4 months using the app
ShopSocial, Inc. replied April 8, 2023

Hi,

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.