Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

April 8, 2023

Great and quick response to my question. Customer service from Raymart was awesome. I was so frustrated and read to give up. He answered all my questions even shared screen shots. I hope I chat with him again.

Shoe Crush
United States
4 months using the app
ShopSocial, Inc. replied April 8, 2023

Hi,

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

October 24, 2023

It has been such a great experience to work with Trensdi, such a nicely built page and they offer great support. Raymart is a kind agent from Trendsi, who helped me and walked me through my inventory, assisting me with syncing products to show in or out-of-stock items on my store website. I was able to learn how to navigate through my store and correct or adjust my inventory, all through his excellent support. Raymart went above and beyond to help me with my questions and any issues I was experiencing were resolved. I feel valued and cared for. Thank you once again for your help, Raymart!!! I am very pleased with Trensdi and their support team, and I highly recommend them.

Epiclater
United States
4 months using the app
ShopSocial, Inc. replied October 25, 2023

Hello Epiclater,

Thank you so much for your kind words! We're thrilled to hear about your fantastic experience working with Raymart and the Trendsi team. It's wonderful to know that you found our platform user-friendly and that Raymart provided such excellent support in navigating your store and managing your inventory. We're committed to ensuring our users feel valued and cared for. Your recommendation means a lot to us! If you ever need further assistance, don't hesitate to reach out. Thanks again! ❤️

September 2, 2022

Love this app! Great source for drop shipping and awesome customer service! I had an issue with my account and Angelo answered and helped me within minutes! This was done via chat so even better. Thank you!!

VINA Boutique
United States
4 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, VINA Boutique

Thank you for your feedback! Angelo is a rockstar! isn't he? We will make sure to pass along the compliments to him. Please do not hesitate to reach out again anytime you need help.

December 15, 2022

Very quick customer service. I did a lot of research on the company and it looks great. Getting ready to order my sample now. Will update!

prettybossmoguls
United States
4 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, prettybossmoguls

We are so happy that our team was able to assist you with your questions. Please don't hesitate to reach out again if you need anything. We are available 24/7!

March 28, 2022

I had such an issue with loading my Sellers Permit onto Trendsi. I couldn't figure out how to make my photo into a PDF file so it would load onto the website. I'm not an expert at computers especially uploading lots of items and Lee was so amazing. She walked me through the entire process and taught me how to merge images into PDF form. I couldn't have done it without her!! Thank you Lee!!

flauntablefigures
United States
4 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, flauntablefigures

We appreciate your feedback and we are delighted that you find value from the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

March 5, 2022

I had many questions , and had to get help with everything. May was very helpful explaining everything i needed. She was fast at getting problems fixed . I wasn't sure at first about drop shipping but she was there for every step. Thank You May, Renee Brown

Renee’s Corner Boutique
United States
4 months using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Renee’s Corner Boutique

We are thrilled that May was able to assist you with your issues and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.

March 14, 2022

I am in the process of starting an online boutique. So far, so good. Lee assisted me today in answering the questions I had and very quick and thorough. :)

Elite Boutique
United States
4 months using the app
ShopSocial, Inc. replied March 15, 2022

Hello Elite Boutique,

Welcome to Trendsi! Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!Your review is invaluable to us and we hope you reach out to us any time you need! 💛

October 24, 2021

Its a good looking store, and good customer support. Miles answered all my questions very quick. Thanks

ShopMart
Cyprus
4 months using the app
ShopSocial, Inc. replied October 29, 2021

Hi ShopMart,

We are thrilled that Miles was able to assist you with your questions and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.

July 24, 2023

I love this app.. Raymart and Angleo have been amazing.. Angelo was so patient with me. Walked me through uploading a document I needed to get into Trendsi. Raymart equally amazing.. Thanks for always helping me.. Glad to have this chat feature available and not have to wait for 24-48 hours for a response.. Best app so far I have found on the app store.. so glad I came across it.. Customer service is great..

Broke and Boujee Too
United States
4 months using the app
ShopSocial, Inc. replied July 26, 2023

Hello Broke and Boujee Too,

Exceptional customer service is very important to us and we are glad that Angelo and Raymart were able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review! ❤️

September 14, 2021

they really have a great customer service and thanks to Faustina for fix my issue she was very helpful .

Dealz Air
United Arab Emirates
4 months using the app
ShopSocial, Inc. replied September 19, 2021

Hello Dealz Air,

We are so happy to hear that Faustina was able to resolve the issues you were experiencing. Please reach out to us whenever you need!