Reviews (3,524)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.
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I was very concerned about making sure the quality of items that I wanted to offer in my ecommerce store were going to be on par and to do that I needed questions answered about the return policy etc. Lee and Czar were both very helpful and informative and I feel much more confident about placing sample orders to check the products and being able to return them hopefully without any issue now in order to make my store is the best I can possible make it so that all parties are happy including myself and my customers as that is my main goal and also to be partnering with a company that shares the same values of quality, integrity and great service. Thank you!
Hello Haute Gals,
Thank you for sharing your experience with us! We're delighted to hear that Lee and Czar were able to provide you with the information you needed. We're committed to upholding the highest standards of quality, integrity, and service, and we're excited to partner with you in creating a fantastic shopping experience for your customers. If you have any more questions or need further assistance, feel free to reach out. We're here to help! ❤️🌹
Anya was very helpful in providing me with information as I just started to sync with my Shopify store. She found helpful articles to help me with my questions related to shipping. Look forward to a continued positive partnership with Trendsi!
Hello TheWhimsyCompany
Thank you for your feedback! We're delighted to hear that Anya was able to provide you with helpful information as you started syncing with your Shopify store.
A positive partnership with you is something we greatly value, and we're here to assist you every step of the way. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're excited to support your success!
Trendsi is great , fast response and great customer service ! Angelo solved my problem that I have been trying to solve with my account for over 4 hours. He was fast and efficient and knew exactly how to fix it. I love Trendsi!!! Thank you to Angelo!!
Also Allan helped me re-connect my store because somehow it disconnected itself and i was not able to import products and Allan came to my rescue and was able to help me re-connect it right away , Thanks Allan!
Love the Trendsi App! Amazing options which is essential to a business! Fast customer service when you need help with anything. Gretle was extremely helpful and quick to get what I needed done! Definitely recommend this supplier over all others I have been dealing with!!!! Casualloft.com
Hi, Casual Loft
We LOVE your excellent review! Thanks so much for giving us your take on how we are doing and as always, please feel free to reach out to our amazing customer service for any questions.
Two things Am impressed by from Trendsi. Collection & Customer Support. Just I Send Hi & Big entry from Gretle. She answered all my questions & Made my day.Keep going Thanks
Hi, DROPEND
You made our day too by sending this review. We appreciate your feedback and it means a lot to us. We will make sure to pass along the compliments to Gretle!
Always amazing customer service!!! The cat is very helpful and so are the descriptions of the items. It saves a signiicant amount of time.
Hi, Opulent Apparel
We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
Czar is sooooo fine, and she helped me sort out the confusions I had on my order. Thanks Czar for your help.
Hi, Jewelry Garden
Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!
really loving trendsi so far. many new items, ready to list with photos and videos. customer service has been great, especially the help I've been getting from Gretle. Would recommend
Hello Beige & Bone,
I'm glad to hear that you're enjoying Trendsi and that you've had a positive experience with our customer service, particularly with Gretle. It's great to have a platform that offers new items and provides helpful assistance. Recommending a service based on your positive experience can be valuable for others who are looking for a reliable platform. If you have any specific questions or need further assistance, feel free to ask! ❤️
Anya with customer service was awesome and helped me find the information i needed right away!
Hello Boho Butterfly LLC,
That's wonderful to hear! We're delighted to know that Anya provided you with such excellent service. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback! ✨
Gretie and Angelo are my favorite TRENDSI reps. Always helpful and kind. Great customer service skills and always explaining things clearly. Their goal is to see my small business WIN! Also, shout to Brenda for helping me as well! Go TEAM TRENDSI!
Hi KimmyLovesit Boutique,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business, we are here to see you WIN 100%! And as always, please let us know what we can do for you in the future and reach out to our amazing customer support anytime!