Reviews (3,640)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

January 25, 2023

Raymart was amazing! Answered my questions quickly and gave some great info. Im so glad I decided to work with Trendsi

trendikicks
United States
4 months using the app
November 16, 2022

I always have a great experience on this app and great costumer service. my thanks go out to Raymart

Swifter's Outlook
United States
4 months using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Swifter's Outlook

Customer Experience is one of our top priorities. We wanna make sure that we are always here whenever you need help, we're so glad you found us! Please continue reaching out to us anytime 💕

October 22, 2022

Had a slight hiccup with linking, and Allen went above and beyond to help me, having a knowledge of the steps I needed to take and being able to walk me through those steps with clear communication.

Glitter and Chaos
United States
4 months using the app
ShopSocial, Inc. replied October 23, 2022

Hi, Glitter and Chaos

Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊

Edited May 15, 2023

Gretle assisted me today! She answered my question very quickly. You all have excellent service. Thanks!

Rosie James Boutique
United States
4 months using the app
ShopSocial, Inc. replied April 30, 2023

Hello, Rosie

I'm glad to hear that you had a great experience and that Anyawas able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Anya. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.

January 2, 2023

First time using Trendsi and placing orders, I had an issue to resolve with a shipping address. I hopped on to chat and rep Lorie was awesome!! Super quick response, nice, friendly customer service! Thanks!

The Fashion Boutique
United States
4 months using the app
ShopSocial, Inc. replied January 19, 2023

Hi, The Fashion Boutique

Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you! 💛

February 14, 2023

Best experience with Chette! Thanks for all your hard work and help! Trensdi is the best app! Highly Recommended

Kyleigh Anne Boutique
United States
4 months using the app
ShopSocial, Inc. replied February 27, 2023

Hi, Kyleigh Anne Boutique

Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊

March 21, 2023

Mary was amazing she helped me and provided me with sources to additionally help me I love this store its really simple to ue and has lots of modern type of products.

Sapphire
United States
4 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Sapphire

We're glad that you found Mary helpful! We'll make sure to pass along the compliments and if you need help again in the future, please do not hesitate to reach out. We are available 24/7! 💛

March 17, 2023

Trendsi is super simple. It has a large variety of items to select from. Very quick in their response if you have questions. Mary helped me today. Very nice. Very straight forward in her answers. Super helpful!

Magdelina
United States
4 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Magdelina

Thank you so much for taking the time to leave us a review. Here at Trendsi, our mission includes making our sellers feel heard, welcomed, and valued and we do our best to provide the support and training that you deserved to accelerate your business goals. We'll make sure to pass along the compliments to Mary. Please reach out again!

December 22, 2022

Thank you Gretel. You are very helpful :) Great support and fast replies. I am very grateful for your help :)

shirlyngroup
United States
4 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, shirlyngroup

Thank you very much for taking the time to write us a review. We appreciate you sharing your experience with us. I have to tell you, your kind words definitely made our day! Please feel welcome to reach out again for any help needed!

March 20, 2023

Customer service was fast and efficient. I sent a message and Allan answered my question in less than an hour.

Semaj's Styles
United States
4 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Semaj's Styles

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.