Reviews (3,524)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.

November 9, 2022

We have several other vendors as part of the products in our store. However, for setting up the app with payment, receipts, shipping address, and adding products; this app is clearly explained. I did have some questions so I reached out via the Chat feature on the website. I received a quick response and my questions were answered by Gretle with professionalism! We've already had orders through our store with products from Trendsi; which were handled without issues. We recommend this app for dropshipping and great product selections!

Brielle Boutique
United States
4 months using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Brielle Boutique

Gretle is a rockstar! Thank you so much for leaving us a review, your honest feedback matters to our team. If you need help, please feel free to pop by again. We are here for you 24/7! 💛

February 2, 2023

I spoke with Angelo he is truly Amazing!!!!Thank you so much for being so kind and so helpful your so great keep up the excellent work!!!!

Fearless With A Purpose Boutique & More
United States
4 months using the app
May 8, 2023

Great customer service, Czar helped me out quickly and cleared up any confusion. I really appreciate that, especially with a free service. :)

Carats & Couture
Ireland
4 months using the app
ShopSocial, Inc. replied May 8, 2023

Hi Carats & Couture,

We are glad to hear that you had a positive experience with Czar and our customer service team! Providing excellent customer service is something we take pride in, and we're always happy to help our users in any way we can. It's great to hear that Czar was able to assist you quickly and clear up any confusion you had. Thank you for your kind words, and please don't hesitate to reach out to us again if you need any further assistance in the future!

April 16, 2023

Sending a great big "Thanks' To Mary. She offers high quality customer service with solving all my issues in no time. TRENDSI Is simply #1 when it comes to great products at an affordable price!!!!

OyeZoneTT
Trinidad & Tobago
4 months using the app
ShopSocial, Inc. replied April 17, 2023

Hi, OyeZoneTT

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

December 29, 2022

Charmaine at Trendsi has been super helpful. Very easy setup and they have some great products. Highly recommend adding Trendsi to your store.

Happy Face Coffee
United States
4 months using the app
ShopSocial, Inc. replied December 31, 2022

Hi, Happy Face Coffee

Thank you so much for your amazing review. It is Trendsi's mission to provide you with the best service and quality products to jumpstart and take your business to the next level and we are so glad you chose us! Please reach out to our 24/7 customer support for any help needed.

May 19, 2023

Angelo was such an amazing help. He was able to answer my questions quickly and efficiently! thank you!

Tootsie True
United States
4 months using the app
ShopSocial, Inc. replied May 19, 2023

Hi, Tootsie True

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

July 15, 2022

Amazing app . Above all I would like to thank Angelo for his patient and advices,. Your costumer care is really appreciable

Soliee Collective
United States
4 months using the app
ShopSocial, Inc. replied July 25, 2022

Hi, Soliee Collective

Thank you so much for taking the time to leave us a review. Here in Trendsi, our mission includes making our sellers feel heard, welcomed and valued and we do our best to provide the support and training that you deserved to accelerate your business goals. We'll make sure to pass along the compliments to Angelo. Please reach out again!

April 21, 2023

Czarina promptly provided me the info I requested. So good that Trendsi customer service is literally at our beckon call. Cheers!

Fabrielle
United States
4 months using the app
ShopSocial, Inc. replied April 21, 2023

Hi, Fabrielle

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime. Cheers!

August 12, 2023

My experience has been great! Customer service has been great as well. Gretle was very kind and answered my questions in a timely manner.

K & D Boutique
United States
4 months using the app
ShopSocial, Inc. replied August 15, 2023

Hi K & D Boutique,

I'm glad to hear that you've had a positive experience! Excellent customer service, like the help you received from Gretle, can truly make a difference. If you have any more questions or need assistance with anything else, feel free to let us know. We're here to help! ❤️

November 27, 2021

I am new to using Trendsi, I have been enjoying the products they have, easily processing orders, and especially their Customer Service reps all have been very nice and helpful but one agent that stands out is Angelo. Have helped me with a few problems i was having on my end. I am happy with this app so far!

Everything Perfect
United States
4 months using the app
ShopSocial, Inc. replied December 3, 2021

Hi Everything Perfect,

In behalf of the whole team, Welcome to Trendsi! 🎉 Thank you so much for your review and we are so glad that Angelo was able to helped you, you are right he is a gem! Please continue to reach out for any questions!