Reviews (3,524)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.

September 20, 2022

It was great communicating with Angelo. He responded to the chat right away and was very helpful! He answered all my questions.

Forever Luxxe
United States
4 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, Forever Luxxe

Thank you so much for your kind words, we really appreciate it. We will make sure to pass along the compliments to Angelo and if you ever need help again, please do not hesitate to reach out to our amazing 24/7 customer support! 😊

April 20, 2023

Thank you Angelo He's truly great and has excellent customer service and very polite.. there great.

Bremerist
Germany
4 months using the app
ShopSocial, Inc. replied April 20, 2023

Hi, Bremerist

Angelo really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to him. Please don't hesitate to reach out to our 24/7 support team again!

September 18, 2023

I was having multiple questions with regards to shipping rates, zones, origin and its setup. Chette has been super prompt explaining all of my questions in detail. She even guided me through setup. She was very friendly, helpful and patient with everything I needed help with.

StoriaFashion
Maldives
4 months using the app
ShopSocial, Inc. replied September 19, 2023

Hello StoriaFashion,

Thank you for sharing your positive experience with Chette! We're delighted to hear that she provided you with excellent support and went above and beyond to assist you with your shipping questions and setup. We're proud to have her on our team. If you have any more questions in the future, feel free to reach out. We're here to help!

March 7, 2023

I recently had a couple of questions. Mary picked up and was absolutely amazing. She was personal and friendly, clearly not an automated chatbot. She solved my problems right away. Super happy that I used the chat offer. 5 Stars all the way!

The Beaucoup Home
United States
4 months using the app
March 25, 2022

I used this app for my online business "Angelo" was great he helped me figure out a few questions I had in regards to my online acct. His response time was also very very quick which I appreciate someone appreciates my time.

Poffy's Beauty
United States
4 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, Poffy's Beauty

We are so grateful for your review. Our team is delighted to hear that your experience with our service was pleasant. It is our mission to help our merchants every step of the way and to be transparent above anything else. Please pop by again for any help needed. We are available 24/7!

August 2, 2023

I love the styles that are provided. I had a question about shipping prices and Allan was super helpful and responded quickly!

Chic Thread Clothing
United States
4 months using the app
ShopSocial, Inc. replied August 3, 2023

Hello, Chic Thread Clothing

Thank you for your kind words! We're delighted to hear that you love the styles we offer. Providing a wide range of styles is one of our top priorities. We're also glad to know that Allan was super helpful and promptly addressed your question.

If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help you with anything you need. Thank you for choosing us, and we hope you continue to enjoy our styles!

June 4, 2021

These folks are top notch! Wonderful customer service, fabulous products and fast shipping. I am truly sold on this app. I feel I have a true partnership with their staff. They are really on the ball. App is easy to use and very user friendly. The integration was perfect and their filters are terrific on their site. By far, they are the best I have used on Shopify in the apparel group of wholesalers. These folks are going somewhere! Customer service answers quickly and they are here in the USA. I am thrilled to be working with such a great group of people.

Ms. M's Shop
United States
4 months using the app
ShopSocial, Inc. replied June 10, 2021

Hi Ms. M's Shop,

Thank you so much for your review. Your feedback means a lot to us. Can't wait to work together to help create more sales for your fashion business. Feel free to reach out if you have any additional questions or thoughts.

August 28, 2022

I really like this app . it has very good products and their costumer service is very fast. They respond in seconds . I spoke with Lorie and she is amazing .

Sara Store
United States
4 months using the app
ShopSocial, Inc. replied August 28, 2022

Hi, Sara Store

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

March 23, 2023

Great customer service and love how easy and clean the site is to use. Mia is amazing to work with for any concerns or trouble navigating with anything on the platform.

Balanced Athletics
United States
4 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Balanced Athletics

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please continue to reach out with any questions!

November 6, 2022

I haven't used the entire app yet but the customer service is awesome! I was struggling to get my app connected properly to Shopify and Lorie helped me and her customer service skills were awesome and got it fixed quick. I look forward to trying out the app and adding products to my Shop.

Jolly Ollie Co
United States
4 months using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Jolly Ollie Co

We LOVE your review and we are so glad that our amazing customer support team was able to help you. Please reach out to our amazing customer support for any questions. We are available 24/7! ❤️