Reviews (3,524)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.

October 14, 2022

Allan answered my questions promptly and was very helpful very simple answers to my question easy to understand responses

kimberleyscloset
United States
4 months using the app
ShopSocial, Inc. replied October 23, 2022

Hi, kimberleyscloset

Thank you so much! We will be sure to relay your kind words to Allan and please don't hesitate to reach out again when you need help. Your review made our day 💛

April 6, 2023

This is THE best fashion dropshipping service I found yet! Their prices are great, customer service is always helpful. They are a reliable, efficient company! Thank you Mia for helping me in the customer service chat. 110% recommend Trendsi.

Very Mabri
United States
4 months using the app
ShopSocial, Inc. replied April 8, 2023

Hi,

Thank you so much for your generous review! I will pass along your feedback to Mia. We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out again, we're here for you 24/7.

September 27, 2022

Angelo was such a big help on helping me figure out how to set up some things I could not figure out myself! Super fast responses, and very nice! I appreciate the wonderful customer service! Look forwards continuing business here!

Lively Dream Boutique
United States
3 months using the app
ShopSocial, Inc. replied October 7, 2022

Hi, Lively Dream Boutique

Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you, we'll make sure to pass along the compliments to Angelo! 💛

June 22, 2023

This was my first time using the chat for customer support. Raymart guided me through the process of adding the shipping to my store. Definitely, I can see that Trendsi cares and its staff can direct you step by step. Thank you!

Vitality Grove
United States
3 months using the app
February 21, 2023

Love using Trendsi for my boutique. When contacting chat online for any questions mostly where for "shipping status" have always gone out of their way to assist. Today I spoke with "Mia" in regards to issue about inseams and she was happy to assist with the answers I needed.

Arnone Boutique
United States
3 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi Arnone Boutique,

Thank you for your review. We are glad that you enjoy using Trendsi. Let us know if you have any additional feedback or question. As your trusted partner, we are always here to help. Let's grow your fashion business together.

January 29, 2023

Hazel is very great at assisting me with questions and I am new to this app. She gave details right away and quickly too! I haven't tried the app yet and will update in a month if things go smoothly.

Chat support name: Hazel

Skylahr
Canada
3 months using the app
February 14, 2023

The customer support & services are amazing. They answer all of your questions and concerns fast and efficiently. Order sync and fulfillment functionality are amazing.

westernrobe
United States
3 months using the app
ShopSocial, Inc. replied February 27, 2023

Hi, westernrobe

Thank you for your wonderful review! Your kind words mean the world to our team and it is our motivation to be better and better. We're here for you 💛

October 3, 2023

Mr Raymart was a great help for me today...glad to be on trends

ayexpressllc
United States
3 months using the app
ShopSocial, Inc. replied October 5, 2023

Hello ayexpressllc,

Thank you for sharing your positive experience with Mr. Raymart! We're delighted to hear that he was able to assist you. Welcome aboard and enjoy being on Trendsi! ❤️

May 31, 2021

So far so good... Great Service, fast response, fast deliveries, and amazing product selections! It's my favorite app so far, Easy cancelations options when needed as well

Mad Mazelle
United States
3 months using the app
ShopSocial, Inc. replied June 1, 2021

Hi Mad Mazelle,

Thank you for your review and it means a lot to us. We are glad that you enjoy using Trendsi and we will continue to improve our service to better serve you. Don't hesitate to reach out if you have any additional feedback or questions. We are always here to help.

February 3, 2023

Angelo was so quick to answer my questions and kind in doing so. This company has been easy and fun to work with! Thank you again for your help!

Bright Song Boutique
United States
3 months using the app
ShopSocial, Inc. replied February 10, 2023

Hi Bright Song Boutique,
Thanks for your kind words. It's our mission to help online boutique owners like you to start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.