Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

June 26, 2023

Czar was very helpful and very quick w/ getting back to me to assure that everything I had questions on was running smoothly!

Southern Poison
United States
4 months using the app
ShopSocial, Inc. replied June 26, 2023

Hi, Southern Poison

Exceptional customer service is very important to us and we are glad Czar was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

October 2, 2023

I am really impressed with service ,specially the support team member name 'ALLAN'
was very helpful and kind.

Maven Look
United States
4 months using the app
ShopSocial, Inc. replied October 3, 2023

Hello Maven Look

Thank you for your feedback! We're delighted to hear that you were impressed with our service, especially with the help of our support team member Allan.

Kindness and helpfulness are qualities we greatly value in our team, and we're proud to have Allan as a part of it. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

July 8, 2022

Had a lot of questions about the process, called the number listed here and spoke with Sherwin! He was very patient and thorough and cleared all of my doubts.

Fanci Wear
United States
4 months using the app
ShopSocial, Inc. replied July 13, 2022

Hi, Fanci Wear

We at Trendsi believe that customer support is very important, one of our goals is to make sure that we are always here to support our sellers the best way we can. We will make sure to pass along the compliments to Sherwin, thank you so much for your feedback!

Edited September 28, 2021

We've been using the Trendsi App in our Store for sometime now, and all I can say is that their products are really good, the styles they get are beautiful, Customer Service is fast and reliable, and we haven't had any problem whatsoever with their service! We highly recommend Trendsi!

Frimunt Clothing Co.
Canada
4 months using the app
ShopSocial, Inc. replied October 5, 2021

Hi Frimunt Clothing Co.

We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only provide quality products, fast shipping, and good prices, but also great customer service. Please reach out to our 24/7 support team whenever you need help!

November 4, 2022

Easy to use, lots of good stuff to choose from, Angelo - the customer service rep is very responsive and knowledgeable.

Ethereal Amer
United States
4 months using the app
ShopSocial, Inc. replied November 21, 2022

Hi, Ethereal Amer

We are thrilled that Angelo was able to assist you with your issues and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.

April 13, 2022

Trendsi support team members are very responsive and articulate. Gretle provided me the information I needed and make sure my concerns were escalated to ensure they would be resolved quickly. She's very patience and polite. Also, best apps I have ever encountered. Thank you Trendsi and Gretle.

Kalypso Avenue
United States
4 months using the app
ShopSocial, Inc. replied April 14, 2022

Hi, Kalypso Avenue

Thank you so much for taking the time to write us a review! Everyone here at Trendsi loves to know that our customers appreciate what we do. Your success matters to us, so please don't hesitate to reach out again for assistance.

April 14, 2023

I love this app. It's very easy to use and has all that I need for all. My drop shipping needs definitely a recommend!!

PROOF APPAREL
United States
4 months using the app
ShopSocial, Inc. replied April 14, 2023

Hi PROOF APPAREL,

Thank you for your review. We are glad that you enjoy using Trendsi. Let us know if you have any additional feedback or question. As your trusted partner, we are always here to help. Let's grow your fashion business together.

April 27, 2023

I have a great experience!! Angelo helped me and was so helpful and the response time was good. Thank you Angelo!!

YGTLG Boutique
United States
4 months using the app
ShopSocial, Inc. replied April 28, 2023

Hello YGTLG Boutique,

I'm glad to hear that you had a great experience and that Angelo was able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Angelo. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.

May 26, 2021

This app is a real fashion app. So happy to have found it. Looking forward to the future with this company.

feel good vibes
United States
4 months using the app
ShopSocial, Inc. replied May 27, 2021

Hi feel good vibes,

Thanks for your review. We are glad that you enjoy using Trendsi service and we will continue to improve to better serve you. Can't wait to help grow your fashion business together and see your sales take off. Feel free to reach out if you have any additional question or feedback.

April 7, 2023

Great options available, reasonable pricing. Customer service is very helpful, Gretle was very knowledgable and efficient!

The Chic Equilibrium
United States
4 months using the app
ShopSocial, Inc. replied April 8, 2023

Hi,

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.