Reviews (3,524)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.
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I was trying to figure out how to add multiple items to my store at once and Gretle was great, quick response and gave me all the information I needed
Hi, Alluring Feel
Here at Trendsi, we strive to provide the best customer service! Please do not hesitate to reach out again anytime you need help.
I chatted with Lorie tonight - I could not access my account as previously with the text of the phone number. She showed me how I could access via Shopify Admin. I was also having an issue with customers not being allowed to ship - she helped me identify that issue - Shopify cannot seperate shipping when one ships from multiple locations. So the info provided assisted me in making the changes to allow customers to use to get shipping - we were getting an error prior. New to Trendsi via Shopify and just working out the "kinks" - Lorie was very helpful.
Hi, N-V-Us Fashions & Boutique
Thanks for your feedback, We will make sure to pass along the compliments to Lorie. Please continue to reach out should you need help with anything else!
i just started using Trendsi im waiting for my samples to arrive. So far its been great. Jaylene has been great with answering emails within minutes, she has provided excelent customer service and that makes me feel more comfortble working with the app Trendsi.
Hi Shop btiful,
Thank you for your review! We're glad you enjoy Trendsi so far. Let us know if you need anything, and we are always happy to help.
I think the use of this app is amazingly easy and user friendly. Also, i think they have very good product and everything is easy to understand. When I contact support its great to know that you can actually speak with someone and get immediate results. Gretle was supportive and super helpful. I look forward generating more sales using this app.
Hi, I.O. Domani USA
Thank you for the review. We'll make sure to pass along the compliments to Gretle, she is indeed an excellent customer support! Please don't hesitate to reach out again when you need help. 😊
Thank you Raymart from Trendsi. I've got all my queries cleared with just 10 minutes! No waiting games and so fourth! A great start, don't we!
Hi,
We are happy that our Customer Support team member Raymart was able to assist you. Please don't hesitate to reach out again anytime. Have a wonderful day!
Mary was fantastic. I had a question on sizing and she responded immediately. She also looked into the issue and sent it to the correct department, all the while keeping me in the loop. There's been several who I still have not heard anything from. Mary has been the exception and is a rock star.
Hi, Olive Ave
We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7
Really good app for fashion dropshipping! Customer support is always online, happy to support for any doubt.
Hi, Gilaine
Thank you for your review! We are committed to providing you with the best service, and we are glad we could be of help. Please feel free to reach out if you need anything!
What can I say...this is my newest BEST favorite USA app!! There are not very many good USA quality apps out there and I’m and very pleased with this app...great style of fashion, trendy, plus sizes is a PLUS and all USA! And customer service is very responsive.....they have been a blessing to us online boutiques who are struggling to hang in there during these trying times!
Hi B Inspired Boutique,
Thank you so much for your review. It's our mission to serve online sellers like you to start and grow your fashion businesses. Let us know if you have any additional feedback or questions. We are always here to help.
I absolutely enjoy using the Trendsi App. There are always good products to add to my store. I also received amazing customer service from Angelo, who assisted me with a problem I was having. My experience with Angelo was really great. He handled everything very professionally which I appreciated a lot. I highly recommend this app to anyone running a dropshipping business.
Hi, Dapuci
Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!
I reached out to customer service, spoke with Raymart. They were extremely fast with their response and very helpful. Best customer service ive had in awhile.
Hi, Independent Fashion
We truly appreciate your amazing feedback! Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Please reach out again, we are available 24/7!