Reviews (3,524)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.

March 31, 2023

Great company. Affordable prices. Friendly support. This is the second time employee Gretle has been very professional in solving problems. Thanks Gretle!

Dagvi
Germany
3 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Dagvi

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Raymart! Please reach out to us anytime, we are available 24/7!

Edited April 20, 2022

I have talked to a few customer service reps the last few days setting up Trendsi in my store. They have all been very helpful. The company seems to get on chat very fast and will assist with all your concerns and needs. So far, I really like this company. There items are very pretty. Thanks Mia and Kathrine and many more customer service reps for helping me. Very fast service!!!
Thanks for all your help Angelo, Lorrie and Jaylene.

Oh Em Gee Boutique
United States
3 months using the app
ShopSocial, Inc. replied January 25, 2022

Hello Oh Em Gee Boutique,

We are happy that our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛

May 11, 2023

I have had great experiences with the customer service at trendy. I have received the best attention and answers. The customer Czar had a quick and effective response to all my questions
Thank you
Odavide store

Odavide
United States
3 months using the app
ShopSocial, Inc. replied May 11, 2023

Hi, Odavide

We are happy that Czar was able to assist you. Please don't hesitate to reach out again anytime if you need any help.

March 20, 2023

Chatted with Mia, she was fast and very efficient. She was also very friendly; I greatly appreciate her help.

The Painted Mare
United States
3 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, The Painted Mare

We LOVE your review, so thank you for leaving us your valuable feedback! We are so happy to hear that you are enjoying our app and the support from the CS team. Please do not hesitate to reach out again if you need help!

March 21, 2023

Angelo Is amazing! My company was having difficulty getting the app to download. With several attempts of talking to Shopify, Angelo with Trendsi was able to take care of the issue and get us up and running very quickly. Thanks to Angelo for his hard work but also his excellent communication skills!

CRANBERRE
United States
3 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, CRANBERRE

Thank you for the review and welcome to Trendsi! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Angelo! Please reach out to us anytime, we are available 24/7!

June 4, 2021

You guys are so awesome! Cute clothes and you ship so fast from US. Beautiful, branded invoices. The best dropshipping app for women's clothes on shopify.

Alana's Boutique
United States
3 months using the app
ShopSocial, Inc. replied June 14, 2021

Hi Alana's Boutique,

Thank you so much for your review, and we are so glad that you enjoy using Trendsi! We constantly strive to offer better services and support to help your boutique, so please don't hesitate to reach out with any comments or feedback. We are always glad to hear from you.

April 27, 2023

I was re-opening my store and I had forgotten how to start again but Czarina was great in assisting me answering all my questions.

SPOONFULLICIOUS BAZAAR
United States
3 months using the app
ShopSocial, Inc. replied April 27, 2023

Hi, SPOONFULLICIOUS BAZAAR

We are happy that our Czarina was able to assist you. Please don't hesitate to reach out again anytime.

June 2, 2023

Raymart was the best i had a issue i could'nt figure out henworked with me for hours to get it right...Thak you !!Forever grateful

Shoetaggs
United States
3 months using the app
ShopSocial, Inc. replied June 2, 2023

Hi, Shoetaggs

Thank you for your review and we are glad that Raymart was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

Edited May 3, 2023

Update: had a quick chat with Chette today. Chette was very knowledgable on my questions and was able to provide awesome answers and feedback.

Wonderful experience, Angelo was very helpful and understood all my questions regarding shipping and returns!

Ethereal Alpha
United States
3 months using the app
ShopSocial, Inc. replied April 12, 2023

Hi Ethereal Alpha,

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

January 29, 2023

Chette was amazing and answered all my questions. Very nice young lady and was very patient. Thank you! :)

DMAJ
United States
3 months using the app