Reviews (3,633)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.
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I had the pleasure of contacting support about an unsupported issue in Shopify. Mary was the support person to answer. She quickly resolved my concerns and reassured not to worry they were on the job to fix the issue.
Hi Fru Gal Boutique,
It's great to hear that Mary was able to assist you with your issue and provide you with the reassurance you needed! Trendsi's customer support team is dedicated to providing excellent customer service and ensuring that all issues are resolved as quickly and efficiently as possible. If you have any further questions or concerns in the future, don't hesitate to reach out to their support team for assistance. :)
Awesome app and customer service, highly recommended if you're starting your business. thanks, Lee you are awesome!
Hello Eiffel Fashion,
Exceptional customer service is very important to us and we are glad Lee was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review! ❤️
Trendsi is great , fast response and great customer service ! Angelo solved my problem that I have been trying to solve with my account for over 4 hours. He was fast and efficient and knew exactly how to fix it. I love Trendsi!!! Thank you to Angelo!!
Also Allan helped me re-connect my store because somehow it disconnected itself and i was not able to import products and Allan came to my rescue and was able to help me re-connect it right away , Thanks Allan!
I was very concerned about making sure the quality of items that I wanted to offer in my ecommerce store were going to be on par and to do that I needed questions answered about the return policy etc. Lee and Czar were both very helpful and informative and I feel much more confident about placing sample orders to check the products and being able to return them hopefully without any issue now in order to make my store is the best I can possible make it so that all parties are happy including myself and my customers as that is my main goal and also to be partnering with a company that shares the same values of quality, integrity and great service. Thank you!
Hello Haute Gals,
Thank you for sharing your experience with us! We're delighted to hear that Lee and Czar were able to provide you with the information you needed. We're committed to upholding the highest standards of quality, integrity, and service, and we're excited to partner with you in creating a fantastic shopping experience for your customers. If you have any more questions or need further assistance, feel free to reach out. We're here to help! ❤️🌹
Love the Trendsi App! Amazing options which is essential to a business! Fast customer service when you need help with anything. Gretle was extremely helpful and quick to get what I needed done! Definitely recommend this supplier over all others I have been dealing with!!!! Casualloft.com
Hi, Casual Loft
We LOVE your excellent review! Thanks so much for giving us your take on how we are doing and as always, please feel free to reach out to our amazing customer service for any questions.
Two things Am impressed by from Trendsi. Collection & Customer Support. Just I Send Hi & Big entry from Gretle. She answered all my questions & Made my day.Keep going Thanks
Hi, DROPEND
You made our day too by sending this review. We appreciate your feedback and it means a lot to us. We will make sure to pass along the compliments to Gretle!
I had a problem with setting up shipping rates. Anya with customer support was SO kind and HELPFUL!! She took me step by step to resolve the problem. Most of all she was so patient with me. I am very pleased with the customer service!
Hello Sew Southern Kids Couture,
That's fantastic to hear! 🎉 We're thrilled Anya could assist you with setting up the shipping rates and that you had such a positive experience. Our team is always here to help, so if you have any more questions or need further assistance, don't hesitate to reach out. Thank you for your kind words! 😊🌟
Always amazing customer service!!! The cat is very helpful and so are the descriptions of the items. It saves a signiicant amount of time.
Hi, Opulent Apparel
We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
Czar is sooooo fine, and she helped me sort out the confusions I had on my order. Thanks Czar for your help.
Hi, Jewelry Garden
Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!
really loving trendsi so far. many new items, ready to list with photos and videos. customer service has been great, especially the help I've been getting from Gretle. Would recommend
Hello Beige & Bone,
I'm glad to hear that you're enjoying Trendsi and that you've had a positive experience with our customer service, particularly with Gretle. It's great to have a platform that offers new items and provides helpful assistance. Recommending a service based on your positive experience can be valuable for others who are looking for a reliable platform. If you have any specific questions or need further assistance, feel free to ask! ❤️