Reviews (3,526)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.

Edited May 3, 2023

Update: had a quick chat with Chette today. Chette was very knowledgable on my questions and was able to provide awesome answers and feedback.

Wonderful experience, Angelo was very helpful and understood all my questions regarding shipping and returns!

Ethereal Alpha
United States
3 months using the app
ShopSocial, Inc. replied April 12, 2023

Hi Ethereal Alpha,

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

January 29, 2023

Chette was amazing and answered all my questions. Very nice young lady and was very patient. Thank you! :)

DMAJ
United States
3 months using the app
September 25, 2022

Trendsi is INCREDIBLE! Hazel was so helpful with a couple questions I had. They ship VERY quick and their customer service is top notch!

Boutique1921
United States
3 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, Boutique1921

Thank you for your amazing feedback! We will make sure to pass along the compliments to Hazel and feel free to reach out again should you have any questions/concerns.

February 27, 2023

Anya is amazing wonderful customer service, friendly and reliable response!

ZWICK
United States
3 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi ZWICK,

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

March 14, 2022

The customer service was wonderful! I had a question today, and Mia helped me out very quickly! This is a great drop shipping app to have on your website. I highly recommend!

All About You Boutique
United States
3 months using the app
ShopSocial, Inc. replied March 15, 2022

Hello All About You Boutique,

We appreciate your review and we're sure that Mia does too! Your review means a lot to us and it is an affirmation for our hard work. Trendsi's mission is to provide the best user experience and we are so happy that we've hit the mark for you. If you need help, do reach out to us anytime! We're here for you 😊

May 19, 2022

This is a great app and adds a lot of flexibility to our store. The customer service is excellent, especially Angelo, he goes above and beyond!! Highly recommend!

WREN & CHAR
United States
3 months using the app
ShopSocial, Inc. replied May 22, 2022

Hi, WREN & CHAR

Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!

March 31, 2023

Mary has helped with so manu questions within the last couple of days. I have very much appreciated the quick replies to my questions as well as all of the information she has sent to me for me to better understand Trendsi as I am pretty new to this! Thanks again, Mary!

We701
United States
3 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, We701

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

March 31, 2023

Allan was wonderful and solved my issue very quickly! He was able to get me up and running again within minutes. 10/10 Recommend Trendsi!

Pure Southern Bliss
United States
3 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Pure Southern Bliss

We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

November 1, 2022

I talked to Mia when i needed some customer support help and she was amazing! It was a quick and easy process!

LovaBull Baby
United States
3 months using the app
ShopSocial, Inc. replied November 21, 2022

Hi, LovaBull Baby

Thank you so much for your kind words! We'll make sure to pass along the compliments to Mia. Please don't hesitate to reach out to our 24/7 support team again!

September 17, 2023

I have had Trendsi for a while now and I love how easy it is to import products as well as the customer service. The products are stylish and I love that some of the products have videos, you can see the style and stretch of the clothing. I had a quick question for customer service and spoke with Dave, while Trendsi did not have the specific function I wanted, he could find me a workaround and save me a little time. Trendsi is excellent for new businesses.
I look forward to launching soon.

Pink Zipper
United States
3 months using the app
ShopSocial, Inc. replied September 19, 2023

Hello Pink Zipper,

Thank you so much for sharing your positive experience with Trendsi! We're thrilled to hear that you find it easy to import products and that you're satisfied with our customer service, especially Dave's assistance. We're glad we could help you find a workaround to save you time. Best of luck with your new business launch! 🚀