Reviews (3,526)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.
Refine
-
By rating
Thom was great thank you for all your help! She was very nice and help me out alot she solved my problem
Hi, Paw Paw's Place LLC
Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
Angelo answered my chat request and was very helpful. Even though he didn't have direct answers (my questions were out of Trendsi's scope), he was kind enough to Google some articles and links for me! All in all I got the answers I needed :) Thank you Angelo!
I love Lee help <3, she is kind and helpfull. Time response its about less than 1 minute, and clarify me about my problem easly.
Hi, Spontaneous Flow
We are happy that Lee from our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛
Angelo appears to be the fixer of problems I have. Every time I speak with him he is able to resolve the issue.
Hi, Fix Patches
Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.
Angelo was very quick to respond to my email. and very helpful!
Hi, Majestic Merchandise
Your review means a lot to us! Our mission is to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions or feedback.
I had a delay in one of my customer's orders due to Trendsi's suppliers. Reached out to customer service to inquire about active delay and its impact on current orders. The customer service chat was an amazing experience. Bot prompted questions before I was connected with a customer service representative. Raymart, the representative from Trendsi, was extremely helpful and provided a detailed explanation regarding the location of my customer's package. He also informed me that the domestic tracking number will be available within the next 24-48 hours. I am grateful for the excellent and efficient customer service provided by Trendsi!
Hello The Leisure Collection,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our customer service team, especially with Raymart. We always strive to provide the best support possible, and we're grateful for your understanding regarding the delay. If you have any further questions or need assistance, feel free to reach out. We appreciate your business! ❤️
Trendsi has the best support I have ever experienced! They answer all my questions and address my concerns very quickly. Great quality products and fast shipping. Amazing!
Hello PlushAura,
I'm glad to hear that you've had such a positive experience with our customer support and products! Excellent customer service and quality products are essential aspects of any business, and it seems like we have succeeded in meeting your expectations. If you have any more questions or need assistance with anything else, feel free to ask! ❤️
Jenny was very helpful, courteous and resourceful with the information that she gave me. I am grateful for her patience and guidance through the Trendsi return process, etc. I am very pleased with the customer service that I have received thus far. Keep on SHINING, Jenny! Customer service is essential...
Hi, Gifts R Unique
Thank you for your review and we are glad that Jenny was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any questions or help.
Lee was super helpful, quick and responsive! Thank you so much for having a great customer service team!!
Hi Beauty Inside Out, LLC,
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.
I love Trendsi, Gretle and Angelo helped me with all of my issues. I am very appreciative of them and all of their help, So far the website has been easy to use and whenever I have an issue there is someone always available to help.
Hi Londop,
Thanks so much for your review and we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.