Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

July 15, 2022

Amazing app . Above all I would like to thank Angelo for his patient and advices,. Your costumer care is really appreciable

Soliee Collective
United States
4 months using the app
ShopSocial, Inc. replied July 25, 2022

Hi, Soliee Collective

Thank you so much for taking the time to leave us a review. Here in Trendsi, our mission includes making our sellers feel heard, welcomed and valued and we do our best to provide the support and training that you deserved to accelerate your business goals. We'll make sure to pass along the compliments to Angelo. Please reach out again!

October 10, 2023

Anya with customer service was awesome and helped me find the information i needed right away!

Boho Butterfly LLC
United States
4 months using the app
ShopSocial, Inc. replied October 11, 2023

Hello Boho Butterfly LLC,

That's wonderful to hear! We're delighted to know that Anya provided you with such excellent service. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback! ✨

April 21, 2023

Czarina promptly provided me the info I requested. So good that Trendsi customer service is literally at our beckon call. Cheers!

Fabrielle
United States
4 months using the app
ShopSocial, Inc. replied April 21, 2023

Hi, Fabrielle

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime. Cheers!

November 27, 2021

I am new to using Trendsi, I have been enjoying the products they have, easily processing orders, and especially their Customer Service reps all have been very nice and helpful but one agent that stands out is Angelo. Have helped me with a few problems i was having on my end. I am happy with this app so far!

Everything Perfect
United States
4 months using the app
ShopSocial, Inc. replied December 3, 2021

Hi Everything Perfect,

In behalf of the whole team, Welcome to Trendsi! 🎉 Thank you so much for your review and we are so glad that Angelo was able to helped you, you are right he is a gem! Please continue to reach out for any questions!

September 20, 2022

It was great communicating with Angelo. He responded to the chat right away and was very helpful! He answered all my questions.

Forever Luxxe
United States
4 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, Forever Luxxe

Thank you so much for your kind words, we really appreciate it. We will make sure to pass along the compliments to Angelo and if you ever need help again, please do not hesitate to reach out to our amazing 24/7 customer support! 😊

April 20, 2023

Thank you Angelo He's truly great and has excellent customer service and very polite.. there great.

Bremerist
Germany
4 months using the app
ShopSocial, Inc. replied April 20, 2023

Hi, Bremerist

Angelo really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to him. Please don't hesitate to reach out to our 24/7 support team again!

August 12, 2023

My experience has been great! Customer service has been great as well. Gretle was very kind and answered my questions in a timely manner.

K & D Boutique
United States
4 months using the app
ShopSocial, Inc. replied August 15, 2023

Hi K & D Boutique,

I'm glad to hear that you've had a positive experience! Excellent customer service, like the help you received from Gretle, can truly make a difference. If you have any more questions or need assistance with anything else, feel free to let us know. We're here to help! ❤️

March 7, 2023

I recently had a couple of questions. Mary picked up and was absolutely amazing. She was personal and friendly, clearly not an automated chatbot. She solved my problems right away. Super happy that I used the chat offer. 5 Stars all the way!

The Beaucoup Home
United States
4 months using the app
March 25, 2022

I used this app for my online business "Angelo" was great he helped me figure out a few questions I had in regards to my online acct. His response time was also very very quick which I appreciate someone appreciates my time.

Poffy's Beauty
United States
4 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, Poffy's Beauty

We are so grateful for your review. Our team is delighted to hear that your experience with our service was pleasant. It is our mission to help our merchants every step of the way and to be transparent above anything else. Please pop by again for any help needed. We are available 24/7!

June 4, 2021

These folks are top notch! Wonderful customer service, fabulous products and fast shipping. I am truly sold on this app. I feel I have a true partnership with their staff. They are really on the ball. App is easy to use and very user friendly. The integration was perfect and their filters are terrific on their site. By far, they are the best I have used on Shopify in the apparel group of wholesalers. These folks are going somewhere! Customer service answers quickly and they are here in the USA. I am thrilled to be working with such a great group of people.

Ms. M's Shop
United States
4 months using the app
ShopSocial, Inc. replied June 10, 2021

Hi Ms. M's Shop,

Thank you so much for your review. Your feedback means a lot to us. Can't wait to work together to help create more sales for your fashion business. Feel free to reach out if you have any additional questions or thoughts.