Reviews (3,524)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.

Edited April 17, 2023

10/10 would recommend Trendsi to everyone! Had to reach out to customer service and Allan & Gretle were amazing at answering any questions I had! Definitely the best drop shipping app/ website available!

My Saving Grace
United States
3 months using the app
ShopSocial, Inc. replied April 16, 2023

Hi,

Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!

Update reply

May 29, 2021

I'm just starting my online boutique and LOVE Trendsi!! I recently switched from a different supplier that charged me $140/mo and had a very limited stock, sold out of items all the time, and was overpriced. Trendsi is a breath of fresh air :) The samples I've ordered are of phenomenal quality and shipping is really quick! Highly recommend!

MaLu Co. Boutique
United States
3 months using the app
ShopSocial, Inc. replied June 1, 2021

Hi MaLu Co. Boutique,

Thanks so much for your review and your feedback means a lot to us. It's our mission to help online boutique sellers like you to start and grow your fashion businesses. Don't hesitate to reach out if you have any additional questions or feedback.

August 16, 2022

Customer service is great! Gretle was quick to respond and helped me resolve my problem by telling me exactly what to do.

bluemartinboutique
United States
3 months using the app
ShopSocial, Inc. replied August 23, 2022

Hi, bluemartinboutique

We are so happy that you appreciate our Customer Support team. Please do not hesitate to reach out again whenever you need help. Thank you!

September 24, 2023

When I tell you they are THERE to help 24/7, I'm not exaggerating... it's 11pm and poor Gretle has been helping me with my ridiculous questions for who knows how long! I highly recommend Trendsi and I think Gretle needs a raise

Geo Stellita Designs
United States
3 months using the app
ShopSocial, Inc. replied September 26, 2023

Hello Geo Stellita Designs,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Gretle. We'll make sure to pass along your feedback, and we're here for any more questions you may have, no matter the time!

January 15, 2022

This app is amazing and the customer support is superb. Angelo was very helpful. I only have one concern and that is the shiping delays. I have to check avaliablity for products occasionally.

Kreative Kouture Kollection
United States
3 months using the app
ShopSocial, Inc. replied January 27, 2022

Hello Kreative Kouture Kollection,

Thank you so much for your amazing review. We are so glad that you received the support that you deserved. Sadly, this shipping debacle is happening all over the world but the good thing is it is temporary and soon we'll be back to our normal guaranteed shipping times! Make sure to also check out our US selections as it is not affected by any delays. Please reach out again! 💛

September 24, 2023

AMAZING customer service. Gretle was super helpful at helping me figure out how to properly submit an order from my shopify website and locate 2 other orders. She was super quick and responsive. This has made me feel very secure in building an online boutique with the help of Trendsi.

The Boog & Wink
United States
3 months using the app
ShopSocial, Inc. replied September 26, 2023

Hello The Boog & Wink,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Gretle and our customer service team. We're here to support you every step of the way in building your online boutique. If you have any more questions or need assistance, feel free to reach out. Happy selling! 🛍️🌟

August 24, 2023

Its an a amazing app and their customer support is fast and they really help. One named Lorie helped a lot 10/10 service.

Furberry
United Kingdom
3 months using the app
ShopSocial, Inc. replied August 25, 2023

Hello Furberry

Thank you for your fantastic review! We're delighted to hear that you're enjoying our app and that our customer support has been speedy and helpful. Lorie is truly dedicated to providing top-notch assistance, and we're thrilled that she could help you effectively.

If you ever need further assistance or have more questions, please feel free to reach out. We're here to ensure your experience remains exceptional.

July 9, 2023

Just talked to Chette and she was friendly and so much help and assisted me very quickly. Loving the app and products already!

Krazy Country Girl Boutique
United States
3 months using the app
ShopSocial, Inc. replied July 10, 2023

Hello Krazy Country Girl Boutique,

Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review! ❤️

February 13, 2023

Lorie me ayudo mucho, la atencion al cliente es perfecta. responden rapido y te ayudan en todo lo que necesites

Gacahogar
Dominican Republic
3 months using the app
ShopSocial, Inc. replied February 27, 2023

Hi, Gacahogar

We are thrilled that Lorie was able to assist you with your issues and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.

September 24, 2022

They have great customer service! Super prompt. I use the chat feature because i am busy, I'm a mom, student, and running an online store so I kind of use the heck out of live-chat and Allan was super helpful. I was confused on what pre-launch means and how we can sell without violating terms and Allan was very patience with my questions and really took the time to clarify things for me. I really appreciate Allan's help, so much so I had to leave a review. Trendsi itself as an app is amazing, cute clothes, and quick shipping!

Wildflower Fashion Co.
United States
3 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, Wildflower Fashion Co.

We can't thank you enough for taking the time to leave us your excellent review! We'll make sure to pass along the compliments to Allan for the job well done. Please do not hesitate to reach out to us again!