Reviews (3,636)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.
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It is really easy to add products to my store and customer service is awesome.I never have to wait too long for someone to get back to me if I have a question or issue. I had the pleasure of having "Gretle" help me and I was really impressed with the help I received from her. She were knowledgeable, and super helpful! I would definitely recommend this company to others looking for an awesome dropshipper!
As always, the support is awesome, thank you so much Pearl for your help.
Hello MABELLADY,
We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only provide quality products, fast shipping, and good prices, but also great customer service. Please reach out to our 24/7 support team whenever you need help!
Angelo was very attentive to my concerns about adding products to my Shopify store. He answered all of my questions in a quick time manner. Thank you so much!!!
Teresa :)
I would like to give Gretle an awesome review for her assistance in updating a customer shipping address. Sorry that I updated the previous review but I didn't have the option to leave a new review for one that provided great customer service!
Hi, Teresa's Fashionista LLC
We are happy that Angelo was able to assist you. Please don't hesitate to reach out again anytime.
Czar was very quick in responding. Very knowledgeable. Super nice and professional. If possible, I would give her 10 stars!!!
Hi Hoodies For All Kind,
Thank you so much for your kind words! 🌟 I'm thrilled to hear that you had a great experience. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! 😊
Great selection of products and very easy to use. Also, Mary was fantastic. Quick and helpful! Thank you!
Hi, Matching Girls Clothing
Yay! Your review means a lot to Mary so thank you so much for your kind words and your honest review! Please feel welcome to reach out again any time you need! 💛
The costumer service is amazing, they answer all of your questions and concerns fast and efficient. Gretle was an amazing helper I would totally recommend her.
Hi, PRJ22
Thank you so much! We will be sure to pass on the compliment to Gretle . Feel free to reach out again should you need anything.
Angelo was awesome! He responded quickly and no issues understanding my question. Super friendly and great customer service!
Hi, Blue Mimosa Boutique
Thank you for your review and we are glad that Angelo was able to help you with your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any questions or help.
I was trying to figure out how to add multiple items to my store at once and Gretle was great, quick response and gave me all the information I needed
Hi, Alluring Feel
Here at Trendsi, we strive to provide the best customer service! Please do not hesitate to reach out again anytime you need help.
I chatted with Lorie tonight - I could not access my account as previously with the text of the phone number. She showed me how I could access via Shopify Admin. I was also having an issue with customers not being allowed to ship - she helped me identify that issue - Shopify cannot seperate shipping when one ships from multiple locations. So the info provided assisted me in making the changes to allow customers to use to get shipping - we were getting an error prior. New to Trendsi via Shopify and just working out the "kinks" - Lorie was very helpful.
Hi, N-V-Us Fashions & Boutique
Thanks for your feedback, We will make sure to pass along the compliments to Lorie. Please continue to reach out should you need help with anything else!
i just started using Trendsi im waiting for my samples to arrive. So far its been great. Jaylene has been great with answering emails within minutes, she has provided excelent customer service and that makes me feel more comfortble working with the app Trendsi.
Hi Shop btiful,
Thank you for your review! We're glad you enjoy Trendsi so far. Let us know if you need anything, and we are always happy to help.
I think the use of this app is amazingly easy and user friendly. Also, i think they have very good product and everything is easy to understand. When I contact support its great to know that you can actually speak with someone and get immediate results. Gretle was supportive and super helpful. I look forward generating more sales using this app.
Hi, I.O. Domani USA
Thank you for the review. We'll make sure to pass along the compliments to Gretle, she is indeed an excellent customer support! Please don't hesitate to reach out again when you need help. 😊