Reviews (3,524)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.

May 8, 2023

I am new to all this and am still learning how to get my store up and producing. Things are not as easy as it looks, but Trendsi ihas taken most of the burdon away for me and is making it much easier to navigate the world of drop-shipping. Also their customer service is extremely helpful and responded almost immediately. Mr. Angelo was very nice, very helpful, answered my questions quickly, and was very quick to set my mind at ease that all would be ok. I could get used to this kind of service.
Thank you, and please never change this level of customer service.

JMWears
United States
3 months using the app
ShopSocial, Inc. replied May 8, 2023

Hello JMWears,

I'm glad to hear that you have had a positive experience with our customer support and that we have been helpful to you. It's great to have a reliable partner when starting a business, especially when it comes to drop-shipping, which can be a complex process. It's always a good sign when a company provides excellent customer service, and it's something that can make a big difference for customers like yourself. I will make sure to pass on your kind words to Mr. Angelo.

As you continue to navigate the world of drop-shipping and entrepreneurship, I wish you all the best with your store and hope that you continue to have positive experiences with us! ❤️

March 3, 2022

Love everything about this app and the customer service never had a prob very quick reply, Harold was very helpful and so are the others.

Styleoutskirt
United States
3 months using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Styleoutskirt

Thank you so much for your kind words! We'll make sure to pass along the compliments Harold. Please don't hesitate to reach out to our 24/7 support team again!

October 5, 2022

Kae was a very helpful in my issues with setting up my shopify store the new update was a great look for Trendsi..Thank you :-)

Shea's Fashion and Hair Castle
United States
3 months using the app
ShopSocial, Inc. replied October 7, 2022

Hi, Shea's Fashion and Hair Castle

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to re

August 31, 2023

"I've finally found a game-changer for my boutique – Trendsi! The quality of their clothing is nothing short of amazing. Each piece exudes the essence of style and sophistication, and my customers have been absolutely thrilled. But that's not all; their customer service is like no other. It's as if they have a magic wand – every time I reach out, they respond within minutes, making me feel like a priority. With Trendsi, I've found a reliable partner and a source of top-notch fashion that keeps my customers coming back for more. Thank you, Trendsi, for making every interaction remarkable and every outfit unforgettable!"

Owner, GlamourLux Boutique

Glamour Lux Boutique
United States
3 months using the app
ShopSocial, Inc. replied September 1, 2023

Hello Glamour Lux Boutique,

Thank you so much for your fantastic review! We're thrilled to hear that Trendsi has been a game-changer for GlamourLux Boutique. We take pride in providing top-notch clothing and exceptional customer service. Your satisfaction and the satisfaction of your customers are our top priorities. We look forward to continuing to be your reliable fashion partner. Thank you for your support! 💫 #TrendsiFashion #CustomerSatisfaction

May 27, 2023

Allan was very helpful, he responded quickly to my questions and concerns and had me on my way in just minutes. I have had great experiences with Trendsi support.

Carbone's Marketplace
United States
3 months using the app
ShopSocial, Inc. replied May 27, 2023

Hi, Carbone's Marketplace

Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

February 12, 2023

Raymart in customer service was quick to solve my issue with an address problem with one of my orders. Thank you. Love trendsi!

Aurora Jean Boutique
United States
3 months using the app
ShopSocial, Inc. replied February 27, 2023

Hi, Aurora Jean Boutique

Thanks so much for your review! We always want to offer our users the best service, so we are glad we were able to help! Feel free to reach out if you need anything.

July 11, 2023

I've had to use Trendsi support chat 2 times within the past week, both times were effortless and Issues were resolved in a timely manner. Anya specifically was a lot of help, replied quickly and she was very knowledgeable.

I would definitely recommend this app. The products are beautiful, simple to integrate with your store, and any issues you face you have an entire support team that is extremely knowledgeable and you can never hesitate to reach out to them and save a lot of time instead of trying to figure it out for yourself.

GymWearX
United States
3 months using the app
ShopSocial, Inc. replied July 13, 2023

Hello GymWearX,

Thank you for your review. We are glad that you enjoy using Trendsi. Let us know if you have any additional feedback or question. As your trusted partner, we are always here to help. Thank you for sharing your recommendation. If you have any other questions or need further assistance, feel free to ask! ❤️

June 23, 2023

Fantastic customer service. whenever I have a question they make sure they get me an answer quickly. I have used Trendsi a few years ago and I must say there has been even better improvements. Thank you Anya for all your help.

Jaymees Closet
United States
3 months using the app
March 22, 2023

Mary was very helpful in answering all my questions and resolving my concerns I had with the app. So far the app, has been user friendly as well.

Diva's Paradise Shop
United States
3 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Diva's Paradise Shop

Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.

July 28, 2023

This is a great substitute shipping platform with a wide variety. What surprised me most is that the customer service of this platform is really dedicated. When I have a question I don't understand, I just need to ask the staff and I can get a solution very quickly. The staff member who provided me with help was Anya, and she was really great! Thank you, Anya.

idossy
China
3 months using the app
ShopSocial, Inc. replied July 31, 2023

Hello idossy

Thank you for your feedback! We're delighted to hear that you find our shipping platform to be a great substitute with a wide variety. We take pride in our dedicated customer service, and we're glad Anya could assist you promptly. If you have any more questions or need further support, don't hesitate to ask. We appreciate your support!