Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

March 22, 2023

Chette was so helpful and quick in responding to fix the issue I have. The Customer service experience I had was nice.

Olaz Boutique
United States
3 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Olaz Boutique

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

September 13, 2021

So far so good! The samples that I've ordered have been top notch. Orders ship fast. Great Customer Service. They even have a Facebook Community for us. Absolutely awesome!

The BAye Hive Boutique
United States
3 months using the app
ShopSocial, Inc. replied September 19, 2021

Hi The BAye Hive Boutique,

We are so happy you love your samples and that you find value in our Facebook Community! Feedback like this is what makes us continue to strive for ways to improve our services. Thank you!

August 29, 2022

Vince was amazing! Needed help with shipping and a few other questions that I had as a newbie and he answered everything and he was awesome to chat with!

Joyful Bridges LLC
United States
3 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Joyful Bridges LLC

Thank you so much for leaving us your review and we are so glad that Vince was able to help you! We'll make sure to pass along the compliments to Vince to put a smile on his face 😊 If you need help, we are here for you 24/7!

November 9, 2021

I had a minor problem with adding products to my Shopify store and I spoke with a pleasant young lady named Maria, she was such a huge help and got the problem solved quickly. Thank you so much, Maria!

Krystal Boutique
United States
3 months using the app
ShopSocial, Inc. replied November 19, 2021

Hi Krystal Boutique,

We are so happy that Maria was able to provide you with the support needed. Please continue to reach out when you need help. We are available 24/7!

November 8, 2023

I am discovering a great company and its products seem spectacular to me; Even though I still need to work more with you, I can certify that "Erika Vergara" in customer support offers her work in an excellent way and with high knowledge. So far excellent support professionals; to continue like this.

The 7 Colors
Peru
3 months using the app
ShopSocial, Inc. replied November 9, 2023

Hello The 7 Colors,

Thank you for your positive feedback! We're thrilled to hear that you're discovering our company and finding our products spectacular.

We're especially delighted to know that Erika Vergara in customer support has been excellent and knowledgeable in assisting you. We're proud to have such dedicated professionals on our team.

If you ever have more questions or need further assistance as you continue working with us, please don't hesitate to reach out. We're here to ensure your experience remains excellent.

May 6, 2023

Customer service was very quick to answer my question. Gretle was professional and polite. I'm very happy with Trendsi as my drop shipper and their customer service.

Chicwise Boutique
United States
3 months using the app
ShopSocial, Inc. replied May 6, 2023

Hi,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

March 31, 2023

Great company. Affordable prices. Friendly support. This is the second time employee Gretle has been very professional in solving problems. Thanks Gretle!

Dagvi
Germany
3 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Dagvi

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Raymart! Please reach out to us anytime, we are available 24/7!

Edited April 20, 2022

I have talked to a few customer service reps the last few days setting up Trendsi in my store. They have all been very helpful. The company seems to get on chat very fast and will assist with all your concerns and needs. So far, I really like this company. There items are very pretty. Thanks Mia and Kathrine and many more customer service reps for helping me. Very fast service!!!
Thanks for all your help Angelo, Lorrie and Jaylene.

Oh Em Gee Boutique
United States
3 months using the app
ShopSocial, Inc. replied January 25, 2022

Hello Oh Em Gee Boutique,

We are happy that our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛

October 10, 2023

Wonderful customer support and app. Czar helped me to understand the reason behind a problem I had with Shopify, and even though it's a Shopify limitation, she explained to me how it works.

Novationex
Italy
3 months using the app
ShopSocial, Inc. replied October 11, 2023

Hello Novationex,

Thank you for your kind words! We're glad to hear that Czar could assist you and that you find our app and customer support helpful. If you have any more questions or need further assistance, feel free to reach out. We're here to help! ❤️

May 11, 2023

I have had great experiences with the customer service at trendy. I have received the best attention and answers. The customer Czar had a quick and effective response to all my questions
Thank you
Odavide store

Odavide
United States
3 months using the app
ShopSocial, Inc. replied May 11, 2023

Hi, Odavide

We are happy that Czar was able to assist you. Please don't hesitate to reach out again anytime if you need any help.