Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

May 19, 2022

This is a great app and adds a lot of flexibility to our store. The customer service is excellent, especially Angelo, he goes above and beyond!! Highly recommend!

WREN & CHAR
United States
3 months using the app
ShopSocial, Inc. replied May 22, 2022

Hi, WREN & CHAR

Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!

March 31, 2023

Mary has helped with so manu questions within the last couple of days. I have very much appreciated the quick replies to my questions as well as all of the information she has sent to me for me to better understand Trendsi as I am pretty new to this! Thanks again, Mary!

We701
United States
3 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, We701

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

November 18, 2023

The app is super easy to use. They have some great products. Had to contact Customer service today and Czarina Castaneda helped me out super quick and answered all my questions. Thank you very much.

A Shoppers Market

A Shoppers Market
United States
3 months using the app
ShopSocial, Inc. replied November 21, 2023

Hello A Shoppers Market,

Hey there! 🚀 Thanks a million for your awesome feedback! We're thrilled you're loving the app and our products. Big shoutout to Czarina Castaneda for delivering top-notch service! 🌟 If you ever need assistance again, we're just a message away.😊

March 31, 2023

Allan was wonderful and solved my issue very quickly! He was able to get me up and running again within minutes. 10/10 Recommend Trendsi!

Pure Southern Bliss
United States
3 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Pure Southern Bliss

We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

November 1, 2022

I talked to Mia when i needed some customer support help and she was amazing! It was a quick and easy process!

LovaBull Baby
United States
3 months using the app
ShopSocial, Inc. replied November 21, 2022

Hi, LovaBull Baby

Thank you so much for your kind words! We'll make sure to pass along the compliments to Mia. Please don't hesitate to reach out to our 24/7 support team again!

June 8, 2023

Thom was great thank you for all your help! She was very nice and help me out alot she solved my problem

Paw Paw's Place LLC
United States
3 months using the app
ShopSocial, Inc. replied June 8, 2023

Hi, Paw Paw's Place LLC

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

February 3, 2023

Angelo answered my chat request and was very helpful. Even though he didn't have direct answers (my questions were out of Trendsi's scope), he was kind enough to Google some articles and links for me! All in all I got the answers I needed :) Thank you Angelo!

Mooncake Glow
United States
3 months using the app
October 3, 2022

I love Lee help <3, she is kind and helpfull. Time response its about less than 1 minute, and clarify me about my problem easly.

Spontaneous Flow
Portugal
3 months using the app
ShopSocial, Inc. replied October 7, 2022

Hi, Spontaneous Flow

We are happy that Lee from our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛

September 17, 2023

I have had Trendsi for a while now and I love how easy it is to import products as well as the customer service. The products are stylish and I love that some of the products have videos, you can see the style and stretch of the clothing. I had a quick question for customer service and spoke with Dave, while Trendsi did not have the specific function I wanted, he could find me a workaround and save me a little time. Trendsi is excellent for new businesses.
I look forward to launching soon.

Pink Zipper
United States
3 months using the app
ShopSocial, Inc. replied September 19, 2023

Hello Pink Zipper,

Thank you so much for sharing your positive experience with Trendsi! We're thrilled to hear that you find it easy to import products and that you're satisfied with our customer service, especially Dave's assistance. We're glad we could help you find a workaround to save you time. Best of luck with your new business launch! 🚀

March 20, 2023

Angelo appears to be the fixer of problems I have. Every time I speak with him he is able to resolve the issue.

Fix Patches
United States
3 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Fix Patches

Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.