Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

September 17, 2023

I have had Trendsi for a while now and I love how easy it is to import products as well as the customer service. The products are stylish and I love that some of the products have videos, you can see the style and stretch of the clothing. I had a quick question for customer service and spoke with Dave, while Trendsi did not have the specific function I wanted, he could find me a workaround and save me a little time. Trendsi is excellent for new businesses.
I look forward to launching soon.

Pink Zipper
United States
3 months using the app
ShopSocial, Inc. replied September 19, 2023

Hello Pink Zipper,

Thank you so much for sharing your positive experience with Trendsi! We're thrilled to hear that you find it easy to import products and that you're satisfied with our customer service, especially Dave's assistance. We're glad we could help you find a workaround to save you time. Best of luck with your new business launch! 🚀

March 20, 2023

Angelo appears to be the fixer of problems I have. Every time I speak with him he is able to resolve the issue.

Fix Patches
United States
3 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Fix Patches

Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.

March 21, 2023

Angelo was very quick to respond to my email. and very helpful!

Majestic Merchandise
United States
3 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Majestic Merchandise

Your review means a lot to us! Our mission is to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions or feedback.

August 2, 2023

Trendsi has the best support I have ever experienced! They answer all my questions and address my concerns very quickly. Great quality products and fast shipping. Amazing!

PlushAura
United States
3 months using the app
ShopSocial, Inc. replied August 4, 2023

Hello PlushAura,

I'm glad to hear that you've had such a positive experience with our customer support and products! Excellent customer service and quality products are essential aspects of any business, and it seems like we have succeeded in meeting your expectations. If you have any more questions or need assistance with anything else, feel free to ask! ❤️

April 14, 2023

Lee was super helpful, quick and responsive! Thank you so much for having a great customer service team!!

Beauty Inside Out, LLC
United States
3 months using the app
ShopSocial, Inc. replied April 14, 2023

Hi Beauty Inside Out, LLC,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

June 15, 2023

Jenny was very helpful, courteous and resourceful with the information that she gave me. I am grateful for her patience and guidance through the Trendsi return process, etc. I am very pleased with the customer service that I have received thus far. Keep on SHINING, Jenny! Customer service is essential...

Gifts R Unique
United States
3 months using the app
ShopSocial, Inc. replied June 15, 2023

Hi, Gifts R Unique

Thank you for your review and we are glad that Jenny was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any questions or help.

Edited August 23, 2023

I love Trendsi, Gretle and Angelo helped me with all of my issues. I am very appreciative of them and all of their help, So far the website has been easy to use and whenever I have an issue there is someone always available to help.

Londop
United States
3 months using the app
ShopSocial, Inc. replied May 30, 2023

Hi Londop,

Thanks so much for your review and we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.

April 10, 2022

LOVE it!! This App has been great! I have only used a couple of features so far but the integration with my Shopify store has been the easiest set up I have experienced. The customer support has been amazing as well. I messaged a quick question and Angelo responded within minutes! And was very helpful with answering my questions. Plus they have a large selection of inventory and everything is so cute. LOVE it!

Short and Sweet Boutique
United States
3 months using the app
ShopSocial, Inc. replied April 14, 2022

Hi, Short and Sweet Boutique

Thank you for your review! We are glad to be able to help, it is our mission to provide you with the best service and user experience. Feel free to reach out if you have any questions or feedback.

May 7, 2023

I'm switching from a different dropshipping app to Trendis and my first experienc with ecustomer sevice was great.

FASHION STORE BY BR
United States
3 months using the app
ShopSocial, Inc. replied May 8, 2023

Hi, FASHION STORE BY BR

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

November 5, 2023

Czar was very professional and efficient!

SkiinWear
United States
3 months using the app
ShopSocial, Inc. replied November 7, 2023

Hi SkiinWear,

You're welcome! We're thrilled to hear that you had a great experience with Czar. Thanks for choosing us! 😊🌟