Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

November 26, 2022

I am really happy with the customer service that I received from Allen. Really quick to replay and solved all the queries that I had, I really appreciate your help Allan, Thank you.

NeverSetBack
India
3 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, NeverSetBack

Thank you so much! We will be sure to pass on the compliment to our Allan. Feel free to reach out again should you need anything.

June 25, 2023

10 out of 10. Raymart was extremely helpful, patient and understanding while helping me figure out what was holding me back. Thank you so much Raymart.

Something for Everyone
United States
3 months using the app
ShopSocial, Inc. replied June 26, 2023

Hi, Something for Everyone

Raymart really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to him. Please don't hesitate to reach out to our 24/7 support team again!

August 18, 2023

Angelo, provided excellent customer service by responding to my statement quickly! .................

Emma's
United States
3 months using the app
ShopSocial, Inc. replied August 21, 2023

Hello Emma's

We're delighted to hear about your positive experience with Angelo's customer service. Swift responses are essential to us, and we're glad that Angelo could assist you promptly. If there's anything else you need help with or any more feedback you'd like to share, please don't hesitate to let us know. Your feedback helps us improve and provide the best service possible!

April 3, 2023

Angelo was very helpful and knowledgeable. I had very pleasant chat with him. He made things very easy to understand. Excellent customer support indeed!

FLOWERINY
United States
3 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, FLOWERINY

Angelo really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to him. Please don't hesitate to reach out to our 24/7 support team again!

April 6, 2023

The customer service is wonderful! I used the chat function of the site to ask a question that really needed a quick response and Allan was super quick, kind, and helpful. I had the information I needed within a minute and was able to finish the task at hand.

Trad Chic LLC
United States
3 months using the app
ShopSocial, Inc. replied April 8, 2023

Hi,

Thank you so much for your generous review! I will pass along your feedback to Allan. We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out again, we're here for you 24/7.

April 25, 2023

Mia helped me answering a few questions. Very helpful. I wanted to know about the products being shipped from different locations.

Ary's Online Store
United States
3 months using the app
ShopSocial, Inc. replied April 25, 2023

Hi, Ary's Online Store

We are so happy to hear that Mia was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

November 9, 2022

I absolutely love this app! Trendsi has an amazing variety of items, that are the best quality. The inclusion of all body types makes my customers so happy! Not to mention, the customer service is 5 star! I had a question and chatted with Mia and she was so helpful and so kind! I 100% recommend trendsi!!!

Yass Maam Boutique
United States
3 months using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Yass Maam Boutique

Your review means a lot to us! Our mission is to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions or feedback. 💛

February 16, 2023

Hi Everyone, I just had to do a review on Raymart, he super helpful with all my questions. It's my first time doing this and he helped me every step of the way. I am so thankful for his patience and kindness. Definitely would recommend him to help me if I could. He was awesome. Keep up the good work Raymart. Have a wonderful day Everyday.

TitaniumHope444
United States
3 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, TitaniumHope444

Thank you for leaving us a review and congratulations on your first sale! We always want to offer our users the best service, so we are glad we were able to help. Please don't hesitate to reach out again.

May 8, 2023

Gretle, thank you for helping us! was quick to respond and solution the question. she is very nice and friendly.

Sweet Mia's Boutique
United States
3 months using the app
ShopSocial, Inc. replied May 8, 2023

Hello Sweet Mia's Boutique,

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

July 13, 2023

I've only been with Trendsi for a few weeks now, but I can already tell that I'm going to love using this platform. I received the most prompt and helpful advice from my customer service representative Raymart tonight. I honestly didn't expect to be answered at nearly 10pm, and was answered within 5 minutes. Couldn't be happier!

Katie Cole Collective
United States
3 months using the app
ShopSocial, Inc. replied July 17, 2023

Hello Katie Cole Collective

Thank you for sharing your positive experience with Trendsi! We are thrilled to hear that you are already loving our platform. Providing prompt and helpful customer service is one of our top priorities, and we're glad to know that Raymart was able to assist you so effectively, even at a late hour. We are here to support you every step of the way, and if you have any further questions or need assistance, don't hesitate to reach out. Welcome aboard, and we look forward to continuing to serve you! 😊