Reviews (3,524)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.
Refine
-
By rating
3/21/23 Love the Trendsi team! I had a question about bulk importing a collection to my Shopify page, and Angelo was attentive, gave specific instructions, and even gave me screenshot to get it done - without asking. Fantastic customer service!
3/9/23 Mary was so helpful! I needing guidance on adding additional product tags because the system was not letting me for some reason, plus a couple other little questions, and I was not finding where to fix it myself. She took the time to ensure the issue was being worked on internally, then sent me the link to remove them in the interim instead of just sending me to the Help guide. She chose to provide great customer service, and I am so appreciative of it. Thanks Mary!
Overall it has been a great experience this far. I did have one little issue but Raymart took care of it quickly and efficiently.
I am new to Trendsi and was so pleased with their customer support. Angelo was such a big help to me. Quick response and all the right answers.
Hi, Beauty Brawn and Babies
Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!
Trendsi is very user friendly and easy to use! I love the collection, everything is amazing! Their customer service is top notch as well, Gretle was extremely helpful! Can not wait to further my relationship with Trendsi!
Hello Sarries By Sarah,
That's great to hear that you're having a positive experience with Trendsi! It's also wonderful that you found Trendsi to be user-friendly, with our amazing collection and top-notch customer service, particularly mentioning Gretle's helpfulness. Building a positive relationship with a brand you enjoy can enhance your overall experience as a customer. If you have any specific questions or need assistance with anything, feel free to reach out to our amazing customer support! ❤️
I just have to say Raymart helped me so much as I set up my store using Trendsi. He was straight to the point and kind. He gave me ease by showing me how easy it truely is to own my own store and dropship with Shopify and Trendsi!!!! Thank you, Raymart!!!!!!!!
Hi Lovely Is She,
Thrilled to hear that Raymart made your experience with Trendsi so seamless and enjoyable! His straightforward approach and kindness truly shine. We're glad he could show you how easy it is to own your store and dive into dropshipping with Shopify and Trendsi. Cheers to your successful venture ahead! 🎉
I thought the drop-shipping process would be problematic especially when it comes to following up on my customers orders. The Customer Service I received from Gretle to my surprise was phenomenal. She promptly answered all my questions regarding the customer order and when should they expect to received their order.
Hi Yolanies,
I'm glad to hear that Gretle provided exceptional customer service and addressed your concerns regarding the drop-shipping process. We always strive to ensure a smooth and reliable experience for our customers. If you have any more questions or need assistance in the future, feel free to reach out. Thank you for your feedback! ❤️
I had some trouble understanding few points on the currency issue, Tax, Inventory, Bulk order and when i was connected to Gretle, Gretle was so patience on clearing my doubts and helped me understand it. It was a great customer service experience with Gretle, Thanks for the time helping me out with the app and all.
Hi, DA UNIQ LOOK
Your kind review certainly made our day and we'll be sure to pass along the compliments to Gretle. User experience is VERY important to us. Please contact us again for any questions, we are available 24/7! 💛
Ms. Lorie has been an amazing help and has answered any questions that I may have. Not only that, but she is just like myself and working non stop. I could not ask for a better person/group than Trendsi. They definitely go above and beyond to help when needed!! Thanks Ms. Lorie!!
This app is beyond amazing I spoke with Gretle what amazing customer service!! They helped me every step of the way as I am new to this platform!! If your looking for a dropshipper you won't be disappointed!!!
Hi Phone Cases and Accessories with Kim,
Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Gretle! Please reach out to us anytime, we are available 24/7!
Great selection of products…app is ready user friendly. Highly recommend this app.
Hello 50 Caliber,
Thank you for your kind words! We're delighted to hear that you're enjoying our app and finding it user-friendly. We appreciate your recommendation! If you have any further feedback or suggestions, feel free to let us know. 😊❤️