Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

March 31, 2023

Mary was fantastic. I had a question on sizing and she responded immediately. She also looked into the issue and sent it to the correct department, all the while keeping me in the loop. There's been several who I still have not heard anything from. Mary has been the exception and is a rock star.

Olive Ave
United States
3 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Olive Ave

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

April 22, 2023

Thank you Raymart from Trendsi. I've got all my queries cleared with just 10 minutes! No waiting games and so fourth! A great start, don't we!

HOYEWO
Singapore
3 months using the app
ShopSocial, Inc. replied April 22, 2023

Hi,

We are happy that our Customer Support team member Raymart was able to assist you. Please don't hesitate to reach out again anytime. Have a wonderful day!

Edited July 9, 2022

Really good app for fashion dropshipping! Customer support is always online, happy to support for any doubt.

Gilaine
Italy
3 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Gilaine

Thank you for your review! We are committed to providing you with the best service, and we are glad we could be of help. Please feel free to reach out if you need anything!

September 16, 2022

I absolutely enjoy using the Trendsi App. There are always good products to add to my store. I also received amazing customer service from Angelo, who assisted me with a problem I was having. My experience with Angelo was really great. He handled everything very professionally which I appreciated a lot. I highly recommend this app to anyone running a dropshipping business.

Dapuci
United States
3 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, Dapuci

Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!

March 20, 2023

I reached out to customer service, spoke with Raymart. They were extremely fast with their response and very helpful. Best customer service ive had in awhile.

Independent Fashion
United States
3 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Independent Fashion

We truly appreciate your amazing feedback! Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Please reach out again, we are available 24/7!

November 7, 2023

Erika was the best - definitely took time to respond to each of my questions and she was very patient and tremendously helpful

Esengo-Curated
United States
3 months using the app
ShopSocial, Inc. replied November 8, 2023

Hello Esengo-Curated,

That's awesome to hear! Erika is indeed a rockstar. We're thrilled you had such a positive experience with her. If you have any more questions or need assistance, feel free to reach out. We're here to help! 😊🌟

January 28, 2022

This app is great, but as far as customer service goes, when I needed help, Charmaine was there when I needed her, had the answers, and solved my problems. Always responsive.

Whatamart
United States
3 months using the app
ShopSocial, Inc. replied February 4, 2022

Hi Whatamart,

We are so thrilled to know that Charmaine is an absolute rockstar! Thank you so much for your review and you can connect with our amazing team any time you have questions or need help!💛

November 1, 2021

Absolutely amazing customer services (Audrey) was great and very helpful. Trendsi is super smooth and helpful to their suppliers.
1. Fast Shipping
2. Great Customer Services
3. Great quality products
4. Variety of different styles
5. A lot more provide able services And lastely THANK YOU Audrey

spetpar
United States
3 months using the app
ShopSocial, Inc. replied November 7, 2021

Hi spetpar,

We are so glad that Audrey was able to provide you the support that you deserved and thank you so much for your glowing review. Please don't hesitate to reach out to us if you ever need any guidance along the way, we're happy to help!

November 20, 2022

Allan was great! he provided great feedback and answered all my questions!! He provided screenshots and walked me through what i needed help with!!

Princess’ Palace 👑
United States
3 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Princess’ Palace 👑

Thank you so much for the review! We hope to help your business grow and please don't hesitate to reach out whenever you need help.

May 12, 2023

Anya answered my question about shipping time very quickly and let me know how to search specifically for products within my shipping time frame.

BRBCollection
United States
3 months using the app
ShopSocial, Inc. replied May 13, 2023

Hi,
Thank you for your review and we are glad that Anya was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.