Reviews (3,524)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.

January 28, 2022

This app is great, but as far as customer service goes, when I needed help, Charmaine was there when I needed her, had the answers, and solved my problems. Always responsive.

Whatamart
United States
3 months using the app
ShopSocial, Inc. replied February 4, 2022

Hi Whatamart,

We are so thrilled to know that Charmaine is an absolute rockstar! Thank you so much for your review and you can connect with our amazing team any time you have questions or need help!💛

November 1, 2021

Absolutely amazing customer services (Audrey) was great and very helpful. Trendsi is super smooth and helpful to their suppliers.
1. Fast Shipping
2. Great Customer Services
3. Great quality products
4. Variety of different styles
5. A lot more provide able services And lastely THANK YOU Audrey

spetpar
United States
3 months using the app
ShopSocial, Inc. replied November 7, 2021

Hi spetpar,

We are so glad that Audrey was able to provide you the support that you deserved and thank you so much for your glowing review. Please don't hesitate to reach out to us if you ever need any guidance along the way, we're happy to help!

November 20, 2022

Allan was great! he provided great feedback and answered all my questions!! He provided screenshots and walked me through what i needed help with!!

Princess’ Palace 👑
United States
3 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Princess’ Palace 👑

Thank you so much for the review! We hope to help your business grow and please don't hesitate to reach out whenever you need help.

May 12, 2023

Anya answered my question about shipping time very quickly and let me know how to search specifically for products within my shipping time frame.

BRBCollection
United States
3 months using the app
ShopSocial, Inc. replied May 13, 2023

Hi,
Thank you for your review and we are glad that Anya was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

March 22, 2023

Chette was so helpful and quick in responding to fix the issue I have. The Customer service experience I had was nice.

Olaz Boutique
United States
3 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Olaz Boutique

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

September 13, 2021

So far so good! The samples that I've ordered have been top notch. Orders ship fast. Great Customer Service. They even have a Facebook Community for us. Absolutely awesome!

The BAye Hive Boutique
United States
3 months using the app
ShopSocial, Inc. replied September 19, 2021

Hi The BAye Hive Boutique,

We are so happy you love your samples and that you find value in our Facebook Community! Feedback like this is what makes us continue to strive for ways to improve our services. Thank you!

October 10, 2023

Wonderful customer support and app. Czar helped me to understand the reason behind a problem I had with Shopify, and even though it's a Shopify limitation, she explained to me how it works.

Novationex
Italy
3 months using the app
ShopSocial, Inc. replied October 11, 2023

Hello Novationex,

Thank you for your kind words! We're glad to hear that Czar could assist you and that you find our app and customer support helpful. If you have any more questions or need further assistance, feel free to reach out. We're here to help! ❤️

August 29, 2022

Vince was amazing! Needed help with shipping and a few other questions that I had as a newbie and he answered everything and he was awesome to chat with!

Joyful Bridges LLC
United States
3 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Joyful Bridges LLC

Thank you so much for leaving us your review and we are so glad that Vince was able to help you! We'll make sure to pass along the compliments to Vince to put a smile on his face 😊 If you need help, we are here for you 24/7!

November 9, 2021

I had a minor problem with adding products to my Shopify store and I spoke with a pleasant young lady named Maria, she was such a huge help and got the problem solved quickly. Thank you so much, Maria!

Krystal Boutique
United States
3 months using the app
ShopSocial, Inc. replied November 19, 2021

Hi Krystal Boutique,

We are so happy that Maria was able to provide you with the support needed. Please continue to reach out when you need help. We are available 24/7!

May 6, 2023

Customer service was very quick to answer my question. Gretle was professional and polite. I'm very happy with Trendsi as my drop shipper and their customer service.

Chicwise Boutique
United States
3 months using the app
ShopSocial, Inc. replied May 6, 2023

Hi,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.