Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

September 16, 2022

I absolutely love how easy trendsi is to work with and the service is amazing - Gretle - was super helpful, very friendly, and made me feel very comfortable with the whole process. I highly recommend Trendsi and if you chat with Gretle, you will be so amazed by the service.

I Dream of Beauty
United States
4 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, I Dream of Beauty

We appreciate your amazing review and we're so glad to have you in Trendsi! Please continue to reach out with any questions! 💛

Edited May 4, 2023

Chette was very helpful on my first order through trendsi. Helped fulfill and was very knowledgable regarding process. Kind & helpful worker. Deserves a raise =)

Same with Angelo! he was very helpful with shipping questions for me

The Secret Ingredient Supply Co.
United States
4 months using the app
ShopSocial, Inc. replied April 27, 2023

Hi, The Secret Ingredient Supply Co.

I'm glad to hear that you had a positive experience with Trendsi and that Chette was able to assist you with your first order. It's always great to hear when a customer support representative is knowledgeable and helpful, and we highly appreciate your feedback. If you have any further questions or concerns in the future, don't hesitate to reach out to our customer support team.

June 30, 2023

I started using Trendsi about 2 months ago. I have been very pleased with how easy it has been to share products to my Shopify store and the selection of both missy/jr & plus sizing. Today I had a question about a drop ship order and used the chat feature on Trendsi. It was very easy and Mia was extremely timely and helpful. She answered all my questions about tracking a specific order.

Great service by Mia!

Lady Legacy LLC
United States
4 months using the app
ShopSocial, Inc. replied June 30, 2023

Hi, Lady Legacy LLC

We are so happy to hear that Mia was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

November 18, 2021

WOW! the selection is amazing. Miles was super knowledgeable and answered all my questions. So excited and looking forward to working with them.

Code Fuchsia
United States
4 months using the app
ShopSocial, Inc. replied November 19, 2021

Hi Code Fuchsia,

We love your review and we are glad that Miles was able to assist you. Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Thank you for your kind review!

November 27, 2022

Raymart, was awesome in helping me resolve an issue with the incorrect email address!! Thanks so much!!

Just Organized Chaos
United States
4 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Just Organized Chaos

User experience is VERY important to us, so we are so happy to hear that the setup was easy. Thank you for the review!

April 1, 2023

Allan was very helpful and quick in helping to correct my address, which the system wasn't reading at first. Thanks, Allan!

Jaded Pearl
United States
4 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Jaded Pearl

Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!

December 13, 2021

I am enjoying using this app so far. The customer service has been very responsive. I dealt with Lorie who was really amazing. Thank you.

ProLyf Styles
United States
4 months using the app
ShopSocial, Inc. replied December 17, 2021

Hi ProLyf Styles,

We appreciate your excellent review. Feedback like this is what makes us continue to strive for ways to improve our services. We'll make sure to pass along the compliments to Lorie. Thank you!

April 24, 2022

I chatted with Angelo who was super helpful. He answered all the questions I had and was willing to help. He was also very transparent and reassured me of any concerns I had.

simply shalamar
United States
4 months using the app
ShopSocial, Inc. replied May 3, 2022

Hi, simply shalamar

We LOVE everything about your review and we'll make sure your kind words will reach Angelo! Pop by our customer support any time if you have questions, comments or need help. We are available 24/7! 💛

October 5, 2023

I am launching soon my Trendsi to Shopify store. www.valssecrets.com. Maria was great with email support answering my questions today.

VAL'S SECRETS | Fashion Online For Women | Latina Inspired
United States
4 months using the app
ShopSocial, Inc. replied October 6, 2023

Hello VAL'S SECRETS | Fashion Online For Women | Latina Inspired

We're glad to hear that Maria was great with email support and able to assist you with your questions. If you ever have more inquiries or need further assistance as you launch your store, please don't hesitate to reach out. We're here to support your success!

October 8, 2022

Best support team! Gretle is the absolute best support member ever, whatever problem you may have she will always be there to look after you and help you solve all your problems. Give this woman a raise asap!

Portamenity
Australia
4 months using the app
ShopSocial, Inc. replied October 9, 2022

Hi, Portamenity

We love your review and we are so glad that Gretle was able to go above and beyond to make sure you are taken care of. Thank you so much for the review and we encourage you to reach out anytime you need help!