Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

January 2, 2023

First time using Trendsi and placing orders, I had an issue to resolve with a shipping address. I hopped on to chat and rep Lorie was awesome!! Super quick response, nice, friendly customer service! Thanks!

The Fashion Boutique
United States
4 months using the app
ShopSocial, Inc. replied January 19, 2023

Hi, The Fashion Boutique

Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you! 💛

March 17, 2023

Trendsi is super simple. It has a large variety of items to select from. Very quick in their response if you have questions. Mary helped me today. Very nice. Very straight forward in her answers. Super helpful!

Magdelina
United States
4 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Magdelina

Thank you so much for taking the time to leave us a review. Here at Trendsi, our mission includes making our sellers feel heard, welcomed, and valued and we do our best to provide the support and training that you deserved to accelerate your business goals. We'll make sure to pass along the compliments to Mary. Please reach out again!

March 20, 2023

Customer service was fast and efficient. I sent a message and Allan answered my question in less than an hour.

Semaj's Styles
United States
4 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Semaj's Styles

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

December 22, 2022

Thank you Gretel. You are very helpful :) Great support and fast replies. I am very grateful for your help :)

shirlyngroup
United States
4 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, shirlyngroup

Thank you very much for taking the time to write us a review. We appreciate you sharing your experience with us. I have to tell you, your kind words definitely made our day! Please feel welcome to reach out again for any help needed!

November 5, 2022

Lee is amazing, helps with all my queries. Amazing app, great products and lovely people. They have made it so easy to set up, and help all the way

LuLu London
United Kingdom
4 months using the app
ShopSocial, Inc. replied November 29, 2022

Hi, LuLu London

Thank you so much for taking the time to leave us a review, we are so glad to have you! It is our mission to make life easy for online sellers, so we are so happy to hear that you find Trendsi helpful! Please don't hesitate to contact us with any questions or needs in the future.

November 5, 2022

Very friendly and helpful I would like to say Thank You especially to Allen. Very clear and helpful with something I had a question about.

Be Awakened
United States
4 months using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Be Awakened

We are so delighted to read your review! Everyone here at Trendsi loves to know that our customers appreciate what we do. Your success matters to us, so please don't hesitate to reach out again for assistance.

April 28, 2023

Anya was such a great help! She was able to answer all of my questions and was very quick to respond. Thank you for providing such great customer service!

The Risque Door
United States
4 months using the app
ShopSocial, Inc. replied April 29, 2023

Hello The Risque Door,

I'm glad to hear that you had a great experience and that Anya was able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Anya. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.

February 19, 2023

Gretle... just want to say thank you for your help earlier and sorry i make you kinda confused but you so patient thanks for that also.

Passion4Fashion
United States
4 months using the app
ShopSocial, Inc. replied April 6, 2023

Hello Passion4Fashion

Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

October 2, 2023

I am really impressed with service ,specially the support team member name 'ALLAN'
was very helpful and kind.

Maven Look
United States
4 months using the app
ShopSocial, Inc. replied October 3, 2023

Hello Maven Look

Thank you for your feedback! We're delighted to hear that you were impressed with our service, especially with the help of our support team member Allan.

Kindness and helpfulness are qualities we greatly value in our team, and we're proud to have Allan as a part of it. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

June 9, 2023

Thom helped me set up the app and was amazing! Great wide variety of products to help start my first drop shipping store!

monyoreus
United States
4 months using the app
ShopSocial, Inc. replied June 9, 2023

Hi, monyoreus

We are happy that Thom was able to assist you and we're so glad that you enjoy using Trendsi so far. Please don't hesitate to reach out again anytime.