Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

October 16, 2023

I just have to say Raymart helped me so much as I set up my store using Trendsi. He was straight to the point and kind. He gave me ease by showing me how easy it truely is to own my own store and dropship with Shopify and Trendsi!!!! Thank you, Raymart!!!!!!!!

Lovely Is She
United States
3 months using the app
ShopSocial, Inc. replied October 18, 2023

Hi Lovely Is She,

Thrilled to hear that Raymart made your experience with Trendsi so seamless and enjoyable! His straightforward approach and kindness truly shine. We're glad he could show you how easy it is to own your store and dive into dropshipping with Shopify and Trendsi. Cheers to your successful venture ahead! 🎉

October 28, 2022

Their customer service was AWESOME! Angelo helped me to link my store to my account when I wasn't able to get it set up so I could start my dropshipping!

LOVELY SEASONS
United States
3 months using the app
ShopSocial, Inc. replied November 20, 2022

Hi, LOVELY SEASONS

Thank you for your kind words and honest feedback! Your review means the world to us as it is an affirmation of our hard work to provide the best and highest of standards user experience. Our mission is to provide the human connection that you need as you start and grow your business with us and we are so glad that Angelo was able to help you. Please reach out again if you need us, we are here for you! 💛

August 25, 2022

Great app! Customer service is wonderful. They have a chat feature and it is always very quick, Chette helped me out and she was great.

PatriciaAnneClothingCo
United States
3 months using the app
ShopSocial, Inc. replied August 28, 2022

Hi, PatriciaAnneClothingCo

Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!

July 25, 2023

So far i enjoy the app it's so much easier to upload my items to shopify , and when i had a issue getting the store and app connected Angelo was very helpful in fixing my issue and walking me through it

LorenMechelleboutique
United States
3 months using the app
ShopSocial, Inc. replied July 26, 2023

Hello LorenMechelleboutique

We're delighted to hear that you're enjoying the app and finding it easier to upload your items to Shopify! It's great to know that Angelo was able to assist you in resolving the issue with store and app connectivity. Our team is always here to support you and provide helpful guidance whenever you need it. If you have any more questions or encounter any other concerns, feel free to reach out to us. Thank you for your kind words and for choosing our app. We look forward to continuing to assist you!

November 17, 2021

I honestly never leave reviews but I have to say this is the app I've been waiting yearssss for. The import process is easy, captions are good, products are quality, shipping is transparent, prices are good, I can filter by USA shipping, can import tons of products quickly that are on brand..I can't say enough definitely give it a try

Merakini
United States
3 months using the app
ShopSocial, Inc. replied November 19, 2021

Hi Merakini,

Your kind review certainly made our day and we'll be sure to pass along the compliments to the team. User experience is VERY important to us, so we are so happy to hear that the set up was easy. Please contact us again for any questions, we are available 24/7! 💛

April 12, 2023

Angelo Helped me out understanding the tracking of an order! a little confusing at first but now I have a clear understanding

Ani and Ana
United States
3 months using the app
ShopSocial, Inc. replied April 12, 2023

Hi Ani and Ana,

Thank you for your review. We are glad that you enjoy using Trendsi. Let us know if you have any additional feedback or question. As your trusted partner, we are always here to help. Let's grow your fashion business together.

July 20, 2023

Still trying to figure out my website and the shopify link. Had to reach out through chat this morning with a question. Turns out it is a setting on my end. Wouldn't have gotten to that point without Chette. The little things

Reagan's Ink
United States
3 months using the app
ShopSocial, Inc. replied July 21, 2023

Hi, Reagan's Ink,

I'm glad to hear that Chette was able to assist you and help you figure out the setting on your website and Shopify link! Sometimes, it's the little details that can make a big difference in the overall functionality and user experience of a website. If you have any more questions or need further help with your website or anything else, feel free to ask. As your trusted partner, we are always here to help. Good luck with your website development! ❤️

April 10, 2022

I've had truly excellent customer service with Trendsi so far, everyone has been very patient and polite answering my lengthy questions! Most recently I spoke with Rachelle who was very helpful and kind! It feels great knowing you can get friendly help and not fear asking for help from customer service who may be rude or unknowledgeable.

Brazen Belle Boutique
United States
3 months using the app
ShopSocial, Inc. replied April 14, 2022

Hi, Brazen Belle Boutique

Thanks a lot for your review and this means a lot to us. We are very happy that we could help and we encourage you to reach out to our 24/7 customer support for any questions or feedback.

August 9, 2023

Best Dropshipping app I have used for clothing so far. The app is super easy to integrate into your shop and has tons of stylish products to add to your store. Dave from customer support was such a delight to work with. he was able to answer of my questions and assist with the navigation of all the tools I needed to be successful! Thank you DAVE!!

Opal Rêve
United States
3 months using the app
ShopSocial, Inc. replied August 11, 2023

Hello Opal Rêve,

It's great to hear that you've had such a positive experience with the Trendsi app! Having a user-friendly integration and a wide variety of stylish products can definitely make a difference in running a successful online store. It's also wonderful to know that Dave from our customer support provided excellent assistance and helped you navigate the tools effectively. Positive customer service experiences can truly enhance the overall satisfaction of using the Trendsi app. If you have any more questions or need further assistance, feel free to ask. Best of luck with your clothing store! ❤️

August 15, 2023

Allan helped me immediately! Quickly emailed back and forth within seconds to change my address to get my package sent out! Thank you!

Twenty Seven Suns
United States
3 months using the app
ShopSocial, Inc. replied August 17, 2023

Hi Twenty Seven Suns,

I'm glad to hear that Allan was able to assist you promptly and efficiently with changing your address for the package delivery! If you have any more questions or need further assistance, feel free to ask. Enjoy receiving your package! ❤️