Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

November 1, 2022

Being new to Trendsi, I had lots of questions and Chette answered them all very quickly. She also solved an issue that was happening with my account. Great job!

Creek Meadow Lane
United States
3 months using the app
ShopSocial, Inc. replied November 21, 2022

Hi, Creek Meadow Lane

Thank you for your review! Trendsi's core values include affordable and quality clothing, fast and easy shipping, and great customer service. We'll make sure to pass along the compliments to Chette. Please reach out again anytime you need help!

February 4, 2023

Very responsive customer service and especially thanks to Mia and Angelo for the tech support. I was unable to link my Shopify account with Trendsi, so Angelo did the task for me within minutes.
Unfortunately I cannot review the fulfillment and quality for now since I just started. The products are looking good and also the prices but it would be great if there were more products @US Warehouse. The only other thing would be a better way to add products, because you need to choose every single product and the product categories can get lost if you do not tag them, but overall it looks very promising to me.

Tailleur Collections
United Kingdom
3 months using the app
July 4, 2022

I really like this app. The assistant manager Charmaine helped me a lot) I think this is one of the best apps for a new web stores

La Bianca
France
3 months using the app
ShopSocial, Inc. replied July 6, 2022

Hi, La Bianca

Thank you so much for your sweet review. We will make sure to pass along the compliments to Charmaine. Please feel free to reach out again, we're here for you 24/7.

April 11, 2023

I'm just getting started with drop shipping and have a lot of dumb questions, but Mia from Trendsi support staff was very friendly and helpful. She was able to answer my questions and assure me I'm moving in the right direction with my Shopify Store.

The Jameson Collection
United States
3 months using the app
ShopSocial, Inc. replied April 11, 2023

Hi The Jameson Collection,

Thank you for your review. We are glad that you enjoy using Trendsi. Let us know if you have any additional feedback or question. As your trusted partner, we are always here to help. Let's grow your fashion business together.

July 1, 2021

I have been using this app for a few weeks and so far I have not had any trouble getting my orders processed. They are shipped out pretty quickly from the US warehouse. I did have a bit of a concern with an item that did not ship as quickly and it seems that it was being shipped from China. I contacted someone through chat support and Chen guided me through the details of the order in question and also showed me how to filter out products depending on where they're located. Chen was able to give me the status of the item and told me it should be shipped within the guaranteed time frame (from China), so I would be able to tell my customer it should be there soon.
So far, Trendi has been fairly easy to use and customer support has been great. Thanks Chen!

Peony Clouds Boutique
United States
3 months using the app
ShopSocial, Inc. replied July 3, 2021

Hi Peony Clouds Boutique,

Thank you for your detailed review! We understand that shipping experiences are so important for your customers, and we are glad we could help clarify things this time. Please feel free to reach out if you have any questions, we are always here to help!

March 8, 2023

I will definitely recommend the app to family and friends. Angelo helped me out and he was so patient and knowledgable as to what I needed to do. It was a pleasure speaking to him.

FinelyDesign22
United States
3 months using the app
April 26, 2022

I am very happy with the customer service I received from Charmaine. She was very helpful and knowledgeable and was able to answer my questions with ease. This is what customer service is supposed to be. Great example to many. Thank you Charmaine for providing me the understanding on drop shipping and how easy it is. Your the best.

My Simply Everything
United States
3 months using the app
ShopSocial, Inc. replied May 3, 2022

Hi, My Simply Everything

Your review made our day and we'll make sure to pass along the compliments to Charmaine! Please don't hesitate to reach out again anytime. 💛

February 19, 2022

Great app and website. So easy with great pics and product info! Gretle in the customer service chat was SUPER helpful! Answered my questions right away and even gave me some tips!

TheMoonHaus
United States
3 months using the app
ShopSocial, Inc. replied March 16, 2022

Hi, TheMoonHaus

She is a gem, isn't she? Customer support will be very happy to hear your wonderful feedback. We will make sure to pass along the compliments to her and don't forget to reach out again anytime! ❤️

Edited December 15, 2022

I love these guys! while i've had a couple minor issues they are quick to fix the problem and to respond. If it wasn't for the delayed shipping on an item due to the shut down in china I'd give 5 stars. Hazel was a great help! I look forward to growing with them. Updating my review b/c this customer service is the best!

HEF-ZEN
United States
3 months using the app
ShopSocial, Inc. replied December 14, 2022

Hi, HEF-ZEN

Thank you so much for taking the time to leave us a review. Here in Trendsi, our mission includes making our sellers feel heard, welcomed, and valued and we do our best to provide the support and training that you deserved to accelerate your business goals. We'll make sure to pass along the compliments to Hazel. Please reach out again!

June 17, 2022

I had a question regarding the notification process once you've made a sale. Kat responded quickly and gave me a helpful link with a Youtube video on how the process works when you receive an order. Thanks again!

shopcrownboho
United States
3 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, shopcrownboho

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out about any questions or feedback, we are always here to help.