Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

April 22, 2023

Mary was AWESOME! She had all of the answers to my ridiculous questions and was so very sweet. Trendsi for the win once again!

Back2Basics Boutique
United States
3 months using the app
ShopSocial, Inc. replied April 23, 2023

Hi, Back2Basics

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

December 26, 2022

Chette was a huge help! I was trying to figure out a customers shipping delay and she was so kind and prompt with her replies!

So In Style
United States
3 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, So In Style

Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!

September 16, 2022

Angelo was AMAZING! I am new to this and was having issues getting started. He explained well and also assisted. TROUBLES SOLVED. I can't wait to get started.

sgwlcompany
United States
3 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, sgwlcompany

Thank you so much for your amazing review. It is Trendsi's mission to provide you with the best service and quality products to jumpstart and take your business to the next level and we are so glad you chose us! Please reach out to our 24/7 customer support for any help needed.

November 2, 2022

I had a shipping issue, contacted support. Gretle helped me through the process and once I clicked a rate, it started working for me. Now I can receive orders. So, thankful for the help.

Fashion Hunny
United States
3 months using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Fashion Hunny

We truly appreciate your amazing feedback! Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Please reach out again, we are available 24/7!

November 6, 2022

I contact customer support with a few questions about the process of dropshipping. Allan was very helpful and kind. He was knowledgeable and able to answer all of my questions as well as give links with more information. Very pleased with the assistance he provided.

The Cozy Cardigan
United States
3 months using the app
ShopSocial, Inc. replied November 29, 2022

Hi, The Cozy Cardigan

Thank you so much for your kind review. It's our mission to make your experience with Trendsi easy and stress-free and we are so glad that Allan was able to help you get started. Please don't hesitate to reach out again when you need help!

May 29, 2023

Absolutely Class. I'm in the process of building my store so haven't actually started selling yet but every time I had something to ask about or any problem regarding my listings or their products the team was ready to answer my questions professionally and quickly. From Chette, Raymart to Anya and Grette. Absolutely wonderful team. I will update my review once I launch my store and start making sales but as of now I am more than satisfied what I'm getting out of this app.

Pochni
United States
3 months using the app
ShopSocial, Inc. replied May 30, 2023

Hello Pochni,

That's great to hear! It sounds like you have had a positive experience with our Trendsi customer support team so far in building your store. Having a responsive and helpful support team can make a big difference when starting a new venture. It's also great to know that they have been professional and quick in addressing your questions and concerns, and this is one of our top priorities.

Once you launch your store and start making sales, you'll have more insights into the overall performance and functionality of the app. It's always a good idea to keep monitoring and evaluating your store's progress as you move forward.

Best of luck with your store launch, and I hope it brings you success and satisfaction! If you have any more questions or need further assistance, feel free to ask. ❤️

November 13, 2022

Very good service, i got instantly helped, with my shipping problems, it only took Allan a minute to figure out my problem. very glad

NOXAH
Denmark
3 months using the app
ShopSocial, Inc. replied November 29, 2022

Hi, NOXAH

Thank you for leaving us a review and we are so glad that you find our team helpful. Please continue to reach out for any help needed. We are available to assist you 24/7!

Edited April 26, 2023

Chette was very helpful in answering all of my questions about placing my first order through Trendsi. I am very excited to receive my items and I look forward to doing business through Trendsi! :)

Gretle helped me learn the dropshipping process a little better and I have a MUCH GREATER understanding of the process because of her. SHE WAS AWESOME. Walked me through the entire process and even showed me what is looks like on the customers end. 10/10 recommend Gretle for helping you with any issues/questions/concerns that may arise.

Sweet Magnolia Boutique
United States
3 months using the app
ShopSocial, Inc. replied April 27, 2023

Hello Sweet Magnolia Boutique,

That's great to hear! We're glad to know that Chette and Gretle were able to provide helpful and informative assistance with your questions and concerns. Trendsi is known for its great customer service and it's wonderful to see that we are continuing to provide excellent service to our customers. Enjoy your first order and we hope you have a great experience with us! ❤️

November 1, 2022

Being new to Trendsi, I had lots of questions and Chette answered them all very quickly. She also solved an issue that was happening with my account. Great job!

Creek Meadow Lane
United States
3 months using the app
ShopSocial, Inc. replied November 21, 2022

Hi, Creek Meadow Lane

Thank you for your review! Trendsi's core values include affordable and quality clothing, fast and easy shipping, and great customer service. We'll make sure to pass along the compliments to Chette. Please reach out again anytime you need help!

October 16, 2023

Amazing Service, Professional Support Raymart you deserve the 5 star support you provided Thank you we're grateful.

Azar Couture
United States
3 months using the app
ShopSocial, Inc. replied October 18, 2023

Hello Azar Couture,

Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with Raymart. We're dedicated to providing top-notch service and professional support, and it's fantastic to know that we've met your expectations. Your appreciation means the world to us! We're here whenever you need us. Thank you for choosing us, and we look forward to serving you again! ❤️