Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

November 18, 2022

I just needed a response for a customer and Hazel took care of the issue quickly. Customer service is top notch!

Grace-Michael's
United States
3 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Grace-Michael's

We appreciate your fabulous review and we're so glad Hazel helped you. We are here to see you win so please continue to reach out to the team for any help needed. We are available 24/7!

February 11, 2023

Great products and daily updates to stores products!
Amazing customer service, specially Lee, thank you very much!

Fancy Key
Portugal
3 months using the app
ShopSocial, Inc. replied February 27, 2023

Hi, Fancy Key

Thank you so much for your review! We're so happy that Lee was able to assist you. Please don't hesitate to reach out to our 24/7 support team again!

September 13, 2022

customer service was really great, Allan was really helpful with the questions I had. I'll start using this app thank you!

Azul Boutique 27
United States
3 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, Azul Boutique 27

We are so delighted to read your review! Everyone here at Trendsi loves to know that our customers appreciate what we do. Your success matters to us, so please don't hesitate to reach out again for assistance.

February 1, 2023

Allen was great! He helped me solve my problem. Thank you Allen. Love this app and easy to use. Love the fashions!
Susan H

Susan's Beadie Beads
United States
3 months using the app
December 29, 2022

Trendsi is a wonderful dropshipping service. First, I would say they are the best I have come across so far. I have been working with five different services since starting, and I can honestly say, that they care about you and what you are providing to your customers. They also care about your knowledge of the products, and your overall success. Plus....the customer service is top notch. I had to to contact customer service tonight and worked with Allan. He not only helped me once, answered several questions, but then had to help me again! Top Notch!!!! He was amazing. I guess I would not expect something anything different from such a great company. Thank you Trendsi.

Bad & Bougie
United States
3 months using the app
ShopSocial, Inc. replied December 31, 2022

Hi, Bad & Bougie

Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!

March 2, 2022

May is very helpful with all my questions and quick to respond. I'm always happy to see her name pop up in our chat. Thanks May!!!

Sassy Orchids
United States
3 months using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Sassy Orchids

Thank you for taking the time to leave us a review! We will be sure to pass on the praise to May. Feedback like this is what makes us continue to strive for ways to improve our services so please don't hesitate to reach out again if you need more help.

February 1, 2023

I had an issue with some of the editing features and it really had me frustrated beyond belief, I connected with Angelo on chat support, and he worked his magic and explained the steps of what he was doing. It wasn't a quick fix either, I appreciate his patience and his effort to figure things out. It's all fixed and ready to roll now. Thank you again!!

Spinning Rack Boutique
United States
3 months using the app
July 15, 2023

I am new to Dropshipping, Shopify and Trendsi. I made a mistake in uploading an incorrect document and decided to try and solve the issue via chat. Anya helped me and fixed the issue immediately. Not only did Anya do her job, but she went above and beyond to have actual human interaction with me. She is a rock star that knows how to handle inbound chats without making everyone feel like she's a bot. A lot of times it is unclear if you are speaking with a real human even when you are these days. I know for sure I have made the right choices in setting up my website and new business for success by utilizing Trendsi and Shopify. She literally made my day and I could have chatted with her all day. I would love an option to be able to email her directly for assistance in the future. Thank you Anya for providing excellent customer care!

Goth Unicorn
United States
3 months using the app
ShopSocial, Inc. replied July 17, 2023

Hello, Goth Unicorn

Thank you for your review. It's our mission to help online boutique sellers like you to start and grow your fashion businesses. Don't hesitate to reach out when you have any questions or feedback. We are always here to help. Thanks again for finding us.

March 21, 2023

Angelo helped me with my issues today! Very kind and patient, and quick! Thank you Angelo for helping me!!

livingsimplyboutique
United States
3 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, livingsimplyboutique

Thank you so much for your review! It is our mission to help sellers like you grow your business and sales, so we are delighted that we have been helpful so far! Please feel free to reach out for anything you need!

April 22, 2023

Mary was AWESOME! She had all of the answers to my ridiculous questions and was so very sweet. Trendsi for the win once again!

Back2Basics Boutique
United States
3 months using the app
ShopSocial, Inc. replied April 23, 2023

Hi, Back2Basics

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.