Reviews (3,638)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.
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helpful, attentive, and nice customer service. somethings take awhile to ship but the quality is so good,its worth it
Hello Kudzu & Vine,
Thanks a bunch for your awesome feedback! We're thrilled to hear you found our customer service helpful and attentive. We apologize for any delays in shipping, but we're delighted that you feel the quality is worth the wait. We appreciate your support and can't wait to serve you again! ❤️
I really like this app. The assistant manager Charmaine helped me a lot) I think this is one of the best apps for a new web stores
Hi, La Bianca
Thank you so much for your sweet review. We will make sure to pass along the compliments to Charmaine. Please feel free to reach out again, we're here for you 24/7.
I'm just getting started with drop shipping and have a lot of dumb questions, but Mia from Trendsi support staff was very friendly and helpful. She was able to answer my questions and assure me I'm moving in the right direction with my Shopify Store.
Hi The Jameson Collection,
Thank you for your review. We are glad that you enjoy using Trendsi. Let us know if you have any additional feedback or question. As your trusted partner, we are always here to help. Let's grow your fashion business together.
I have been using this app for a few weeks and so far I have not had any trouble getting my orders processed. They are shipped out pretty quickly from the US warehouse. I did have a bit of a concern with an item that did not ship as quickly and it seems that it was being shipped from China. I contacted someone through chat support and Chen guided me through the details of the order in question and also showed me how to filter out products depending on where they're located. Chen was able to give me the status of the item and told me it should be shipped within the guaranteed time frame (from China), so I would be able to tell my customer it should be there soon.
So far, Trendi has been fairly easy to use and customer support has been great. Thanks Chen!
Hi Peony Clouds Boutique,
Thank you for your detailed review! We understand that shipping experiences are so important for your customers, and we are glad we could help clarify things this time. Please feel free to reach out if you have any questions, we are always here to help!
I will definitely recommend the app to family and friends. Angelo helped me out and he was so patient and knowledgable as to what I needed to do. It was a pleasure speaking to him.
Great app and website. So easy with great pics and product info! Gretle in the customer service chat was SUPER helpful! Answered my questions right away and even gave me some tips!
Hi, TheMoonHaus
She is a gem, isn't she? Customer support will be very happy to hear your wonderful feedback. We will make sure to pass along the compliments to her and don't forget to reach out again anytime! ❤️
I am very happy with the customer service I received from Charmaine. She was very helpful and knowledgeable and was able to answer my questions with ease. This is what customer service is supposed to be. Great example to many. Thank you Charmaine for providing me the understanding on drop shipping and how easy it is. Your the best.
Hi, My Simply Everything
Your review made our day and we'll make sure to pass along the compliments to Charmaine! Please don't hesitate to reach out again anytime. 💛
I love these guys! while i've had a couple minor issues they are quick to fix the problem and to respond. If it wasn't for the delayed shipping on an item due to the shut down in china I'd give 5 stars. Hazel was a great help! I look forward to growing with them. Updating my review b/c this customer service is the best!
Hi, HEF-ZEN
Thank you so much for taking the time to leave us a review. Here in Trendsi, our mission includes making our sellers feel heard, welcomed, and valued and we do our best to provide the support and training that you deserved to accelerate your business goals. We'll make sure to pass along the compliments to Hazel. Please reach out again!
I had a question regarding the notification process once you've made a sale. Kat responded quickly and gave me a helpful link with a Youtube video on how the process works when you receive an order. Thanks again!
Hi, shopcrownboho
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out about any questions or feedback, we are always here to help.
Trensdi Customer Support is great, I had a question/issue and Vince Replied to me within few minutes of emailing the company. You can not get any better then this. Thank you Vince!
Hi, Luxe Apis
We are so happy that Vince was able to help answer all your questions and also excited to help you grow your business! Your success matters to us, so please don't hesitate to reach out again for assistance.