Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

March 21, 2023

Angelo is super helpful with support! When you start with Trendsi you have someone email you offering to provide you support, and unfortunately I never heard back from that person when I emailed. But when I chatted with Angelo on the Trendsi website he was very quick and responsive, and answered my questions really well.

Beauty and the Blouse
United States
3 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Beauty and the Blouse

Thank you for leaving us a review and congratulations on your first sale! We always want to offer our users the best service, so we are glad we were able to help. Please don't hesitate to reach out again.

May 24, 2023

Gretle was Awesome. Took care of an inventory question that I had with ease and understanding. Great Support!

Maru Fashion Trends
United States
3 months using the app
ShopSocial, Inc. replied May 24, 2023

Hello Maru Fashion Trends,

Thank you for your feedback! I'm glad to hear that Gretle was able to assist you with your inventory question and provide you with great support. As your trusted partner, we strive to help users like you by providing accurate and helpful information. If you have any more questions or need further assistance, feel free to ask.

September 16, 2023

I love Trendsi Drop shipping! They have stylish and affordable merchandise as well as friendly and informative customer service! I have confidence in using them as my drop shipper for my Shopify store.

My Store
United States
3 months using the app
ShopSocial, Inc. replied September 19, 2023

Hello,

Thank you for sharing your positive experience! We're delighted to hear that you love Trendsi Dropshipping. We're committed to providing stylish and affordable merchandise along with excellent customer service. We appreciate your confidence in us as your Shopify store's drop shipper! 🛍️🌟

October 26, 2023

I want to say a huge thank you to Dave @ Trendsi who worked very hard to resolve a problem. I'm so impressed with the time and patience he had. As soon as he resolved my issue he asked if he could check a few other things to make sure they were running well. Thank you Dave, you were kind, patient and so very knowledgable.

Bre & Millie
United States
3 months using the app
ShopSocial, Inc. replied October 28, 2023

Hello Bre & Millie,

That's fantastic to hear! 🌟 Thank you for sharing your experience with Dave. We're thrilled he could assist you efficiently and go the extra mile to ensure everything is running smoothly. We're lucky to have him on our team! If you need anything else, don't hesitate to reach out. Have a great day! 😊🚀

March 31, 2023

Allan Helped me resolved an issue I had with inventory. Thank you sir

Forever Fashion
United States
3 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Forever Fashion

We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

March 24, 2023

I had an issue with adding product. Trendsi said i needed to add the app however shopify said app was already installed. Karen helped me resolve this issue within seconds it felt like. 10/10 for customer service.

Carter's Closet
United States
3 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Carter's Closet

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

May 4, 2023

Chette with Trendsi was incredibly helpful when I had questions about an order. Thank you again! You're awesome.

CoastalEmp
United States
3 months using the app
ShopSocial, Inc. replied May 4, 2023

Hi, CoastalEmp

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

May 28, 2023

Sunday inquiry is very quick response and helpful, Thanks to Allan he is very professional. I love the Trendsi system. Highly recommended.

Lilvav
Norway
3 months using the app
ShopSocial, Inc. replied May 28, 2023

Hi, Lilvav

Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

April 23, 2023

Lorie was super helpfull, she answered all my quesions, and gave me some good advices to improve my store and create more confident with my customers, thank you

Trendifies
United States
3 months using the app
ShopSocial, Inc. replied April 23, 2023

Hi, Trendifies

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

October 8, 2023

I had an issue with tiktok sending an encrypted name and address to my store and Maria answered my question within minutes and help me get the address fix. I am still waiting on Tiktok. Best and fastest support i have ever gotten from a company.

Aurelia Clothing
United States
3 months using the app
ShopSocial, Inc. replied October 9, 2023

Hello Aurelia Clothing

Thank you for your kind words! We're delighted to hear that Maria was able to help you resolve the issue with TikTok sending encrypted information to your store so promptly.

Providing the best and fastest support is a top priority for us, and we're here to assist you whenever you need it. If you ever have more questions or require further assistance in the future, please don't hesitate to reach out. We're here to support you!