Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

February 23, 2023

I just started as a Shopify seller. I contacted Trendsi's customer service regarding my first order to find out the status. Lee responded in a very expeditious manner. In my view, first impressions are lasting impressions. It makes for a great start to what I hope to be a lasting seller to vendor relationship.

The Bubbly Bar
United States
3 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi, The Bubbly Bar

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

February 5, 2023

Thank you Angelo and Chette for your assistance!
Excellent customer service and very fast replies.
The App is very easy to use and time saving!

Closetbynight
Morocco
3 months using the app
ShopSocial, Inc. replied February 7, 2023

Hi,Closetbynight Morocco

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Raymart! Please reach out to us anytime, we are available 24/7!

October 5, 2023

wonderful help don't know what I would do without them. Very friendly people couldn't ask for better.

Fashion - Gems
United States
3 months using the app
ShopSocial, Inc. replied October 8, 2023

Hello Fashion - Gems,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. We're here to help whenever you need us. Have a fantastic day!

September 8, 2023

I had the pleasure of interacting with MIA from customer service who was not only incredibly kind but also remarkably knowledgeable. Her warm and friendly demeanor made me feel valued, and her expertise and patience in addressing my questions and concerns were truly impressive. MIA swiftly and effectively resolved my issue, turning what could have been a problem into a positive experience. MIA is a true asset, and I wholeheartedly recommend her exceptional service to anyone seeking assistance!

Bella Vesti
United States
3 months using the app
ShopSocial, Inc. replied September 9, 2023

Hello Bella Vesti,

Thank you for taking the time to share your wonderful experience with MIA! We're thrilled to hear about the exceptional service you received. We're lucky to have MIA as part of our team, and we appreciate your recommendation. If you ever need assistance in the future, don't hesitate to reach out. Have a great day! ❤️

May 8, 2021

Just having a team that is there for you and that listens to you thoroughly and responds with an open heart and mind to all your requests and concerns is what makes you not think twice about Trendsi. We're glad I have found them.

ÇHANELIA
United States
3 months using the app
ShopSocial, Inc. replied May 10, 2021

Hi ÇHANELIA,

Thank you for your review. It's our mission to help online boutique sellers like you to start and grow your fashion businesses. Don't hesitate to reach out when you have any questions or feedback. We are always here to help. Thanks again for finding us.

July 1, 2021

This is an app from God. It is too good to be true. I still cannot believe that this app is existed and it is free. The team, and co founder are great. They are very nice, helpful and knowledgeable. They are quick to respond to email or text. I have not seen an app like Trendsi. They have resources available for us to be successful. I am thankful For Jaylene Wu. She gave me great advices regarding marketing and how to fix issues on my website. I am working on them right now. She even sent some helpful resources to my email. I can always email, schedule a zoom meeting if i need help. Tell me if there is another dropshipping app like Trendsi. I have not seen one like Trendsi at all. Trendsi is the best dropshipping app.

ClassyMissyWorld
United States
3 months using the app
ShopSocial, Inc. replied July 3, 2021

Hi ClassyMissyWorld,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out about any questions or feedback, we are always here to help.

June 21, 2022

I hopped on chat support with Yet and she was super helpful. Knew all the answers to my questions. She gave me options for suggestions I could give and didn't have to go to a tier 2 support to answer the questions I had. Were really looking forward to using this program

Royal + Reese
United States
3 months using the app
ShopSocial, Inc. replied June 24, 2022

Hi, Royal + Reese

Thank you so much! We will be sure to relay your kind words to Yet and please don't hesitate to reach out again when you need help. Your review made our day 💛

April 25, 2023

App is really easy to use and load products and Lorie was amazing when it came to answering the questions I had. Truly happy with the app as well as the selection that they offer!

distinctlydressed
Australia
3 months using the app
ShopSocial, Inc. replied April 25, 2023

Hi,distinctlydressed

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Lorie! Please reach out to us anytime, we are available 24/7!

October 22, 2023

I talked to Anya from the customer service. She was such a nice person and she tried to solve the issue immediately and went above and beyond. Great costumer service.

INNOVENCHI
Canada
3 months using the app
ShopSocial, Inc. replied October 24, 2023

Hello INNOVENCHI,

That's fantastic to hear! Anya sounds like a rockstar in customer service. It's always a pleasure to know that our team is going the extra mile. Thanks for sharing your positive experience! 🌟

May 14, 2022

I received an excellent support from Lee, she was really patient with me and resolved my problem in just a few minutes. She helped me step by step and stayed with me in all the resolving process. Apart from the wonderful products, Trendsi also have an honorable support, and of course their platform is overly easy to use and everything is very well set up. Really nice work done there. I'm really glad that I found this platform!

JUST RnD
Romania
3 months using the app
ShopSocial, Inc. replied May 22, 2022

Hi, JUST RnD

We appreciate your excellent review. Feedback like this is what makes us continue to strive for ways to improve our services. We'll make sure to pass along the compliments to Lee. Thank you!