Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

May 24, 2023

Gretle was Awesome. Took care of an inventory question that I had with ease and understanding. Great Support!

Maru Fashion Trends
United States
3 months using the app
ShopSocial, Inc. replied May 24, 2023

Hello Maru Fashion Trends,

Thank you for your feedback! I'm glad to hear that Gretle was able to assist you with your inventory question and provide you with great support. As your trusted partner, we strive to help users like you by providing accurate and helpful information. If you have any more questions or need further assistance, feel free to ask.

March 31, 2023

Allan Helped me resolved an issue I had with inventory. Thank you sir

Forever Fashion
United States
3 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Forever Fashion

We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

March 24, 2023

I had an issue with adding product. Trendsi said i needed to add the app however shopify said app was already installed. Karen helped me resolve this issue within seconds it felt like. 10/10 for customer service.

Carter's Closet
United States
3 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Carter's Closet

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

September 16, 2023

I love Trendsi Drop shipping! They have stylish and affordable merchandise as well as friendly and informative customer service! I have confidence in using them as my drop shipper for my Shopify store.

My Store
United States
3 months using the app
ShopSocial, Inc. replied September 19, 2023

Hello,

Thank you for sharing your positive experience! We're delighted to hear that you love Trendsi Dropshipping. We're committed to providing stylish and affordable merchandise along with excellent customer service. We appreciate your confidence in us as your Shopify store's drop shipper! 🛍️🌟

May 4, 2023

Chette with Trendsi was incredibly helpful when I had questions about an order. Thank you again! You're awesome.

CoastalEmp
United States
3 months using the app
ShopSocial, Inc. replied May 4, 2023

Hi, CoastalEmp

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

May 28, 2023

Sunday inquiry is very quick response and helpful, Thanks to Allan he is very professional. I love the Trendsi system. Highly recommended.

Lilvav
Norway
3 months using the app
ShopSocial, Inc. replied May 28, 2023

Hi, Lilvav

Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

October 26, 2023

I want to say a huge thank you to Dave @ Trendsi who worked very hard to resolve a problem. I'm so impressed with the time and patience he had. As soon as he resolved my issue he asked if he could check a few other things to make sure they were running well. Thank you Dave, you were kind, patient and so very knowledgable.

Bre & Millie
United States
3 months using the app
ShopSocial, Inc. replied October 28, 2023

Hello Bre & Millie,

That's fantastic to hear! 🌟 Thank you for sharing your experience with Dave. We're thrilled he could assist you efficiently and go the extra mile to ensure everything is running smoothly. We're lucky to have him on our team! If you need anything else, don't hesitate to reach out. Have a great day! 😊🚀

April 23, 2023

Lorie was super helpfull, she answered all my quesions, and gave me some good advices to improve my store and create more confident with my customers, thank you

Trendifies
United States
3 months using the app
ShopSocial, Inc. replied April 23, 2023

Hi, Trendifies

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

May 20, 2022

Lorie was a very big help to me when I needed help with a question. Very helpful and timely! I would recommend this app to others.

Angelic Beautyful Cosmetics
United States
3 months using the app
ShopSocial, Inc. replied May 22, 2022

Hi, Angelic Beautyful Cosmetics

I will make sure to pass your kind words to Lorie. This always puts a smile on her face! We are beyond happy to be a part of your business. Please reach out again for any help needed! 💙

January 5, 2023

Trendsi's customer service is the best service I have ever seen. Thanks to Angelo for solving my issues quick and on time.

silkwayusa
United States
3 months using the app
ShopSocial, Inc. replied January 19, 2023

Hi, silkwayusa

Thank you so much! We will be sure to pass on the compliment to our Angelo. Feel free to reach out again should you need anything.