Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

November 8, 2021

I am constantly asking questions! The support here is great.. Miles as helped me out so many times.. thank you!!

Tank & Grace Co.
United States
2 months using the app
ShopSocial, Inc. replied November 19, 2021

Hi Tank & Grace Co.,

Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.

November 6, 2023

thank you so much CZAR!!! You truly are the best!

Here For The Seasons!
United States
2 months using the app
ShopSocial, Inc. replied November 8, 2023

Hi Here For The Seasons!,

You're welcome! 🌟 We're thrilled to hear that you had such a positive experience with CZAR and our service! If you ever need anything else, feel free to reach out. Keep on enjoying Trendsi! 💃🕺

January 8, 2023

Lorie collaborate with me very well to help clear my confusions. She is a really good representative and trendsi is doing a great job.

Shippex Store
United States
2 months using the app
November 4, 2023

I had an issue adding the address for Trendsi on my tiktok shop i worked with a rep named Chette who was amazing very patient and got everything taken care of for me. Huge KUDOS to Chette!!!!!

Marie's Gift's
United States
2 months using the app
ShopSocial, Inc. replied November 7, 2023

Hi Marie's Gift's,

Hey there! 🌟 Thanks a bunch for your awesome feedback! We're thrilled to hear that Chette was able to help you out and get everything sorted. We'll be sure to pass on your kudos to him! If you have any more questions or need further assistance, feel free to reach out. Happy selling! 💃🛍️

May 2, 2023

Had a question about the fulfillment process of orders that come through my store. Mary was quick to respond and answers all my questions! Trendsi customer support is amazing!

RebootMama
United States
2 months using the app
ShopSocial, Inc. replied May 2, 2023

Hi, RebootMama

Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

April 23, 2021

.thank you Sherwin He's truly great and has excellent customer service and very polite.. there great

Brains an Beauty
United States
2 months using the app
ShopSocial, Inc. replied April 24, 2021

Hi Brains an Beauty,

Thank you for your review. It's our mission to support online boutique owners like you and we will continue to improve our service to better support you. Don't hesitate to reach out again if you have any additional question or feedback.

June 24, 2022

I recieved great customer service from Angelo, he was fast and very helpful, the conversation was very smooth and I recieved the help I was looking for.

Verandie
Sweden
2 months using the app
ShopSocial, Inc. replied June 24, 2022

Hi, Verandie

We truly appreciate your amazing feedback! Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Please reach out again, we are available 24/7!

February 23, 2023

Very diverse app with a huge inventory for women's fashion, good quality products and very fashionable also, most importantly, the support is always available for help!

Ashour Shoes
Italy
2 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi, Ashour Shoes

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

May 15, 2023

Support team is AMAZING! I recently received help from Anya and she went above and beyond to get the info I need. I am super happy and feel great to use Trendsi. Thank you, Anya!!

BYOU
United States
2 months using the app
ShopSocial, Inc. replied May 16, 2023

Hi BYOU,

That's wonderful to hear! I'm glad to know that you had such a positive experience with our support team, particularly with Anya. Providing excellent customer service and going the extra mile to assist users is always commendable. I'm sure Anya and the rest of the team here at Trendsi will appreciate your kind words. If you have any more questions or need further assistance, feel free to ask.

Edited February 11, 2022

Excellent drop shipping option and Elin with customer service has been a big help with any issues I may be having :) I also recently worked with Karen in customer service to rectify a small connection issue with shopify and she was knowledgeable and informative. I really couldn’t be happier with their response times and support.

Atomic Wildflower
United States
2 months using the app
ShopSocial, Inc. replied March 15, 2022

Hi Atomic Wildflower,

Your kind review certainly made our day and we'll be sure to pass along the compliments to the team. User experience is VERY important to us, so we are so happy to hear that the set up was easy. Please contact us again with any questions, we are available 24/7! 💛