Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

May 10, 2023

Angelo was very prompt in helping me with all my questions. I was worried about the processing time of my order and he let me know the process of everything.

Southern Hospitality Co
United States
2 months using the app
ShopSocial, Inc. replied May 10, 2023

Hi, Southern Hospitality Co

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

May 28, 2023

Trendsi is absolutely fantastic! support is amazing and they resolve issues within minutes! I recently had an issue with one of my orders and Chette helped with it and was able to solve the problem in not time! Thank you Chette so much for your support and professionalism. will continue to use Trendsi!

BeneFit Me
Canada
2 months using the app
ShopSocial, Inc. replied May 28, 2023

Hi, BeneFit Me

Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

January 23, 2023

Trendsi customer service is exceptional. My personal rep- Chette was very detailed and knowledgable about my multiple questions.

Tonya's Boujee Boutique
United States
2 months using the app
Edited June 5, 2023

Trendsi is very user friendly. I love that it connects right to my store and the uploads are within seconds. The products are nice. Chette is awesome in helping with my questions. Very pleasant.

Anya was great in assisting me wit checkout matters for an order. Thanks for your help.

UNIQUE SELECTIONS
United States
2 months using the app
ShopSocial, Inc. replied June 1, 2023

Hi, UNIQUE SELECTIONS

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far and we are happy that Chette was able to assist you. Please feel free to contact us for anything you need, we are always happy to help.

September 22, 2022

So far my experience has been great. Had a few questions I needed to be answered and customer service was great.

On-Trend
United States
2 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, On-Trend

We are happy that our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛

October 24, 2022

I recommend using Trendsi for all your dropshipping needs. Gretle from Trendsi is amazing! She had expertise, knowledge, and a pleasant demeanor. Trendsi offers outstanding customer service.

Rockermartin
Thailand
2 months using the app
ShopSocial, Inc. replied November 10, 2022

Hi, Rockermartin

We are beyond grateful for your kind and INCREDIBLE review. It is our mission to help you accelerate your business to the next level and we're here to make sure that you will enjoy the fun parts of your business. Please reach out again!

April 5, 2022

I love Trendsi!! Had questions about a customers order and Lee from customer support responded quickly! I am so happy with Trendsi's customer service and the quality of the products they provide!!

BHawse
United States
2 months using the app
ShopSocial, Inc. replied April 12, 2022

Hi, BHawse

We love your review and we agree with you, Lee is a gem and we are so glad she was able to help you! Please continue to reach out to our 24/7 customer service for any questions!

October 5, 2021

Customer service was right on it when I had a question. Karen got back tome super quick and had the answers I needed.

Sadie Lane Creations
United States
2 months using the app
ShopSocial, Inc. replied October 5, 2021

Hi Sadie Lane Creations,

We take pride in great customer support and user experience. We are so delighted that we are able to help! Feel free to reach out about anything, and we will continue to help you grow your online business.

June 15, 2022

I absolutely love TRENDSI!!! Their products and service are AMAZING!!! They are committed to their promise of new items several times a week and I particularly love the incredible ease of adding items to my store on desktop and the app. They truly make running an online store easier. The customer service is also the best. I get a response within one minutes! It's amazing! Special thanks to Hazel, Lorie, and Kat! They were so friendly and very knowledgeable. I definitely recommend Trendsi for your online fashion store.

Fallon Unleashed
Canada
2 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Fallon Unleashed

Thank you so much for your review! It is our mission to help online sellers grow their business, and we're glad that you've liked Trendsi so far. Please feel free to reach out if you have any questions or feedback.

June 5, 2023

Lorie was super helpful in answering my questions and helped me quickly resolve the issues I was having. She clarified any confusion I was having, definitely recommend Trendsi, and the help I received from Lorie was great!

Corvila
United States
2 months using the app
ShopSocial, Inc. replied June 5, 2023

Hi, Corvila

We are so happy to hear that Lorie was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!