Reviews (3,633)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

February 15, 2023

Very happy with the customer service I got from Mia! She moved quickly and helped! Trendsi did a good job.

Rocker Martin
Thailand
2 months using the app
ShopSocial, Inc. replied April 5, 2023

HI, Rocker Martin

Thank you so much for your glowing review and we hope to see you around again. Please pop by our customer support for any questions and our amazing team will be glad to assist you utmost. We appreciate you! 💛

June 17, 2023

Anya was absolutely amazing. She analyzed our companies needs and she was able to effectively get us on board. THANK YOU, ANYA! Amazing company.

Mod Vintage
United States
2 months using the app
ShopSocial, Inc. replied June 19, 2023

Hi, Mod Vintage

Exceptional customer service is very important to us and we are glad Anya was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

July 18, 2023

I have tried a lot of boutique suppliers, and Trendsi by FAR is the BEST out there! Huge assortment of products, always adding new items, quality is great, and support is top notch!
I had an issue with a shopify test order that actually went through, and Chette was able to cancel it in just a few minutes and resolve my worries! Very polite, fast, knowledgable and courteous. I HIGHLY recommend trendsi.

Bella and Benn
United States
2 months using the app
ShopSocial, Inc. replied July 19, 2023

Hello Bella and Benn

Thank you so much for your kind words! We're delighted to hear that you've had a positive experience with Trendsi. Your satisfaction is our top priority, and we're always here to assist you promptly and courteously. We truly appreciate your recommendation and look forward to serving you even better in the future! If you have any more feedback or questions, don't hesitate to reach out to us.

April 13, 2023

Gretle is Very helpful, she helped me out fast, and she was Understanding, I love this app and the customer service

Black Immersion
United States
2 months using the app
ShopSocial, Inc. replied April 13, 2023

Hello, Black Immersion

Thank you very much for your review. We are here to help grow and take your fashion business to the next level. Let us know if you have any additional feedback or questions. We are always here to help.

September 21, 2023

Czar was very helpful! Thank you so much ❤️

Serenity
United States
2 months using the app
ShopSocial, Inc. replied September 22, 2023

Hello Serenity,

You're welcome! We're delighted to hear that Czar was able to assist you. If you have any more questions or need further assistance, feel free to reach out. Have a great day! ❤️

May 10, 2023

Angelo was very prompt in helping me with all my questions. I was worried about the processing time of my order and he let me know the process of everything.

Southern Hospitality Co
United States
2 months using the app
ShopSocial, Inc. replied May 10, 2023

Hi, Southern Hospitality Co

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

January 23, 2023

Trendsi customer service is exceptional. My personal rep- Chette was very detailed and knowledgable about my multiple questions.

Tonya's Boujee Boutique
United States
2 months using the app
May 28, 2023

Trendsi is absolutely fantastic! support is amazing and they resolve issues within minutes! I recently had an issue with one of my orders and Chette helped with it and was able to solve the problem in not time! Thank you Chette so much for your support and professionalism. will continue to use Trendsi!

BeneFit Me
Canada
2 months using the app
ShopSocial, Inc. replied May 28, 2023

Hi, BeneFit Me

Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

Edited June 5, 2023

Trendsi is very user friendly. I love that it connects right to my store and the uploads are within seconds. The products are nice. Chette is awesome in helping with my questions. Very pleasant.

Anya was great in assisting me wit checkout matters for an order. Thanks for your help.

UNIQUE SELECTIONS
United States
2 months using the app
ShopSocial, Inc. replied June 1, 2023

Hi, UNIQUE SELECTIONS

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far and we are happy that Chette was able to assist you. Please feel free to contact us for anything you need, we are always happy to help.

September 22, 2022

So far my experience has been great. Had a few questions I needed to be answered and customer service was great.

On-Trend
United States
2 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, On-Trend

We are happy that our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛