Reviews (3,529)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.

October 26, 2023

Great training and customer service. "Czar" was very helpful and solved my problem quickly. 5 stars to "Czar" and Trendsi.

The Fashion Queens
United States
About 2 months using the app
ShopSocial, Inc. replied October 28, 2023

Hello The Fashion Queens,

Thank you so much for your fantastic feedback! 🌟 We're thrilled to hear that you had a great experience with Czar and our team. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! 💪

May 15, 2023

I recently had the pleasure of interacting with Gretle, a representative from Trendsi.com, and I must say that my experience was exceptional. Gretle demonstrated professionalism, knowledge, and a genuine willingness to assist.

From the moment I reached out with my inquiries, Gretle was prompt in responding and provided clear and concise information. They went above and beyond to address all of my questions, ensuring that I had a comprehensive understanding of the products and services offered by Trendsi.com.

Maddison Apparel
United States
About 2 months using the app
ShopSocial, Inc. replied May 15, 2023

Hi, Maddison Apparel

Exceptional customer service is very important to us and we are glad our team member was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

November 20, 2023

I had the pleasure of having Allan giving me step by step instructions for making sure my shopify store was set up and integrated properly with Trendsi. His knowledge was key. I really appreciated his help.

McKinley K.
United States
About 2 months using the app
ShopSocial, Inc. replied November 22, 2023

Hello McKinley K.,

Hi there! 🌟 Thanks a bunch for your awesome review! We're thrilled to hear that Allan could assist you step by step in getting your Shopify store all set up with Trendsi. Our team is dedicated to providing top-notch support, and it's fantastic to know that Allan's knowledge made a real difference for you. If you ever need more help or have questions, we're always here for you.

March 28, 2023

Customer Service is very good and give prompt answer of my all question.
Thanks Lorie for support...

TRENDSTOREY2023
India
About 2 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, TRENDSTOREY2023

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

March 19, 2023

Raymart was great to work with! He helped me so much! He was great to work with! So thankful for Trendsi and everything you all do!

Honeysuckle Ranch
United States
About 2 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Honeysuckle Ranch

We are thrilled that Raymart was able to assist you with your questions and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.

October 22, 2022

Love this app, Chette offered amazing customer service and was patient and answered every question I had.

viviour
United States
About 2 months using the app
ShopSocial, Inc. replied October 23, 2022

Hi, viviour

We are so glad that Chette was able to help you, we agree that she is a gem 💛 Thank you so much for making our day with your kind review and please reach out again if you need help. We are here for you!

May 8, 2023

Lorie was very helpful in guiding me through a hiccup...quick and responsive through live chat! Thanks Lorie!

Flawsome Design & Wares Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied May 8, 2023

Hi, Flawsome Design & Wares Boutique

We are happy that Lorie was able to assist you. Please don't hesitate to reach out again anytime.

March 22, 2023

Big Respect for RAYMART, very fast customer service man and very professional in helping me.

THANK YOU

Chickyholic
United States
About 2 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Chickyholic

Thank you so much for your feedback. We are glad that you are enjoying our services and will continue to help you grow your fashion business. Don't hesitate to reach out if you have any additional questions.

October 6, 2022

The customer service is impressive. Angelo helps me out quite often and is very friendly and straight to the point with answering my questions. I really appreciate this. I would like to see more variety on the app like bags and belts. It would also be nice if we were able to review the samples we buy. Other than this, the app is Great!

So Lovrie
United States
About 2 months using the app
ShopSocial, Inc. replied October 7, 2022

Hi, So Lovrie

Thank you for your amazing feedback! We will make sure to pass along the compliments to Angelo and your request to the relevant team. Feel free to reach out again should you have any questions/concerns.

April 7, 2022

Had amazing customer service! Gretle was super helpful! and answered all of my questions! Thank you!

Copper + Rose
United States
About 2 months using the app
ShopSocial, Inc. replied April 14, 2022

Hi, Copper + Rose

We're always thankful for you, we are glad that Gretle was able to assist you with everything that you need. Please reach out whenever you need help!