Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

March 13, 2023

I have not opened my online boutique yet, but I really appreciate Trendsi's customer service. Recently spoke with Allan, and he was quick to respond professionally with a clear answer to my question. Before publishing my store, I decided to order samples to confirm for myself the quality of their products. I am happy to say I am impressed. Looking forward to working with such a great company.

Savannah James
United States
2 months using the app
May 11, 2022

Had a small issue (because I overlooked a setting) importing products. I reached out to support and spoke with Angelo. We had things up and running again almost immediately. 5/5 for customer support!

kuramba
United States
2 months using the app
ShopSocial, Inc. replied May 16, 2022

Hi, kuramba

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out about any questions or feedback, we are always here to help.

October 13, 2023

Great service and excellent customer service. Absolutely love it !!

auraruno
United States
2 months using the app
ShopSocial, Inc. replied October 16, 2023

Hello auraruno

Thank you for your kind words! We're delighted to hear that you've had a great experience with our service and that you absolutely love it. Your satisfaction means the world to us!

If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support you every step of the way.

April 30, 2023

I was so impressed by the chat feature when I needed help with an order. Raymart was the employee who helped me locate my order. He was super quick to respond and I resolved my questions within a few minutes. Thank you so much!

Sophie's Closet
United States
2 months using the app
ShopSocial, Inc. replied May 2, 2023

Hello, Sophie's Closet,

I'm glad to hear that you had a positive experience with the chat feature and that Raymart was able to assist you promptly and effectively! Providing excellent customer service is always our priority, and it's great to hear that we were able to help you with your order. If you have any further questions or concerns in the future, don't hesitate to reach out. Thank you for taking the time to share your feedback with us! ❤️

September 28, 2021

Diese App ist wirklich ein Traum. So sieht eine Perfekte zusammenarbeit aus .
Produkte und Preise Super und der Support ist sowas von hilfsbereit , ganz besonders Angelo Vielen Dank

Evaistic
Germany
2 months using the app
ShopSocial, Inc. replied October 5, 2021

Hello Evaistic,

Thank you so much for your kind review. It's our mission to make your experience with Trendsi easy and stress free. Please don't hesitate to reach out again when you need help!

November 12, 2023

Customer Service is very helpful and timely. Raymart took all of my concerns into account, and sent me in the right direction. Very patient and easy to work with.

Momo’s Boutique
United States
2 months using the app
ShopSocial, Inc. replied November 14, 2023

Hi Momo’s Boutique,

Absolutely thrilled to hear about your positive experience! 🌟 We're delighted that Raymart could assist you promptly and effectively. Our team is always here to make your experience seamless and enjoyable. If you ever need assistance again, just reach out – we've got your back! 🚀

July 12, 2023

I am new to Trendsi and looking forward to a healthy business relationship. I was not clear on how the drop shipping works but Lee was patient and helped me understand, Thank you. I am still adding stuff to my store and I absolutely love the many selection I have to choose from. Can't wait to share with my customers and start selling!

LaBeaute' Boutique
United States
2 months using the app
ShopSocial, Inc. replied July 14, 2023

Hello LaBeaute' Boutique,

That's great to hear! Welcome to Trendsi, and I'm glad to know that Lee was able to assist you in understanding how dropshipping works.

It's wonderful that you're enjoying the wide selection of products available on our website. Having a diverse range of options allows you to cater to different customer preferences and interests. Once you've added all the items you want to your store, you can start promoting them and making sales.

Remember to provide clear and detailed product descriptions, high-quality images, and excellent customer service to enhance your customers' experience. Good luck with your new store, and we hope to have a successful and fulfilling business relationship! If you have any more questions or need further assistance, feel free to ask. ❤️

Edited March 23, 2023

I love Trendsi because they make it possible to have a fashion store if you don't have the means to buy your products up front. Trendsi products are nice, and I would recommend you try it. Drop shipping is an alternative and it is fun adding products to my store. Lori was extremely helpful in answering my questions that were important.

Chic Essentials Apparel Co.
United States
2 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Chic Essentials Apparel Co.

Your review is such a BLESSING! We really appreciate your feedback and look forward to the growth of your business because we're here to see you WIN! Our 24/7 support is always here when you need us :)

Edited February 28, 2023

Karen from TRENDSI assisted me in resolving my inventory sync issues. Karen is very customer-focused and handled a tough problem excellently.

JANI Trends
United States
2 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi JANI Trends,

Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.

October 7, 2023

By far the best customer service I've ever had thanks Raymond for all your help

The Outfit Den
United States
2 months using the app
ShopSocial, Inc. replied October 8, 2023

Hello The Outfit Den,

Thank you so much for your kind words! We're thrilled to hear that Raymond was able to provide you with exceptional service. We'll make sure to pass along your appreciation. If you ever need assistance again, don't hesitate to reach out. Have a great day!