Reviews (3,529)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.

March 15, 2023

I was having technical issues with the Trendsi app within shopify, Angelo was able to give me step by step directions on how to fix the issue. His response was quick and very helpful. Thank you Angelo !

Goldie & Co.
United States
About 2 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Goldie & Co.

We love your review and we are so glad that Angelo was able to go above and beyond to make sure you are taken care of. Thank you so much for the review and we encourage you to reach out anytime you need help!

August 24, 2022

Very friendly and helpful so excited to get started. It was late at night and was able to get help from Gretle and she was very kind.

Crystylez Prints
United States
About 2 months using the app
ShopSocial, Inc. replied August 28, 2022

Hi, Crystylez Prints

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

August 20, 2023

I just had my first experience with Trendsi customer service via their online chat feature and I was SUPER impressed! They responded almost immediately and Gretle walked me through all my questions and gave me great insight into things I didn't know. I'm totally new to drop shipping and she really put me at ease. :)

Tripp + Archer
United States
About 2 months using the app
ShopSocial, Inc. replied August 22, 2023

Hi Tripp + Archer,

Thanks for your kind words. It's our mission to help online boutique owners like you to start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.

April 22, 2022

I LOVE this app! Love the styles and prices and it's so easy to upload handpicked items to Shopify with my own prices! I had some questions while installing and Mia was sooooo nice and helpful and patient with me! Yesterday their direct app was being wonky and not showing my product listings and they answered my SOS email really quickly and resolved the technical problems and let me know the problems were resolved...in a very short time. They are really great to work with!

1WAY2U
United States
About 2 months using the app
ShopSocial, Inc. replied April 24, 2022

Hi, 1WAY2U

We really like this review, and thank you so much for your kind words! We're so happy that you enjoy using Trendsi so far, and that you like our features! It is our mission to make life easy for online sellers to start selling. We encourage you to reach out to our 24/7 customer support for any questions or feedback.

April 9, 2023

Had a question and Chette was very helpful, and communication was very fast. Thank you for being helpful.

Glen Francis & Co.
United States
About 2 months using the app
ShopSocial, Inc. replied April 9, 2023

Hi,

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

September 8, 2023

Very efficient, and quick - working with Anya was so helpful and easy!

transfer-sportswear-charmingsportswear
United States
About 2 months using the app
ShopSocial, Inc. replied September 9, 2023

Hi transfer-sportswear-charmingsportswear,

Thank you for your kind words! We're glad to hear that you had a positive experience working with Anya. If you have any more questions or need further assistance, feel free to reach out. We're here to help! ❤️

April 10, 2023

Lorie helps me very well and fast with my problem and she answer all my questions!! thank you Lorie!!

AttireMansion
Greece
About 2 months using the app
ShopSocial, Inc. replied April 10, 2023

Hi, AttireMansion

Exceptional customer service is very important to us and we are glad Lorie was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

April 29, 2023

Let me tell you when i say Trendsi is better then Alibaba or express or CJ you wont believe me unless you try and do business with them.
From product detail to quality to customer service is all 10/10.
Shout out to Anya also for providing easy customer service.

Thank you guys and Keep up the good work.

Sultan Apparels
United States
About 2 months using the app
ShopSocial, Inc. replied April 29, 2023

Hello,

I'm glad to hear that you had a great experience and that Anya was able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Anya. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.

August 27, 2023

I just started a dropshipping store and I needed some assistance with general questions regarding trendsi return policy and procedure. I just wanted to be familiar with the process in case i needed to process a return in the future. Gretle was incredible! very knowledgeable, her guidance has helped me tremendously.

Style Sense
United States
About 2 months using the app
ShopSocial, Inc. replied August 29, 2023

Hello Style Sense,

Thank you so much for your kind words! We're delighted to hear that Gretle was able to assist you effectively. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We're here to help! ❤️

Edited March 17, 2023

Czar was a amzaing help in needing answers for my questions about my phone number great support team! And i also recently needed help connectng my store Angelo helped me fast and easy!

Xiofiy
United States
About 2 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Xiofiy

We are so delighted to read your review! Everyone here at Trendsi loves to know that our customers appreciate what we do. Your success matters to us, so please don't hesitate to reach out again for assistance.