Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

Edited June 5, 2023

Trendsi is very user friendly. I love that it connects right to my store and the uploads are within seconds. The products are nice. Chette is awesome in helping with my questions. Very pleasant.

Anya was great in assisting me wit checkout matters for an order. Thanks for your help.

UNIQUE SELECTIONS
United States
2 months using the app
ShopSocial, Inc. replied June 1, 2023

Hi, UNIQUE SELECTIONS

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far and we are happy that Chette was able to assist you. Please feel free to contact us for anything you need, we are always happy to help.

September 22, 2022

So far my experience has been great. Had a few questions I needed to be answered and customer service was great.

On-Trend
United States
2 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, On-Trend

We are happy that our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛

October 24, 2022

I recommend using Trendsi for all your dropshipping needs. Gretle from Trendsi is amazing! She had expertise, knowledge, and a pleasant demeanor. Trendsi offers outstanding customer service.

Rockermartin
Thailand
2 months using the app
ShopSocial, Inc. replied November 10, 2022

Hi, Rockermartin

We are beyond grateful for your kind and INCREDIBLE review. It is our mission to help you accelerate your business to the next level and we're here to make sure that you will enjoy the fun parts of your business. Please reach out again!

April 5, 2022

I love Trendsi!! Had questions about a customers order and Lee from customer support responded quickly! I am so happy with Trendsi's customer service and the quality of the products they provide!!

BHawse
United States
2 months using the app
ShopSocial, Inc. replied April 12, 2022

Hi, BHawse

We love your review and we agree with you, Lee is a gem and we are so glad she was able to help you! Please continue to reach out to our 24/7 customer service for any questions!

October 5, 2021

Customer service was right on it when I had a question. Karen got back tome super quick and had the answers I needed.

Sadie Lane Creations
United States
2 months using the app
ShopSocial, Inc. replied October 5, 2021

Hi Sadie Lane Creations,

We take pride in great customer support and user experience. We are so delighted that we are able to help! Feel free to reach out about anything, and we will continue to help you grow your online business.

June 15, 2022

I absolutely love TRENDSI!!! Their products and service are AMAZING!!! They are committed to their promise of new items several times a week and I particularly love the incredible ease of adding items to my store on desktop and the app. They truly make running an online store easier. The customer service is also the best. I get a response within one minutes! It's amazing! Special thanks to Hazel, Lorie, and Kat! They were so friendly and very knowledgeable. I definitely recommend Trendsi for your online fashion store.

Fallon Unleashed
Canada
2 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Fallon Unleashed

Thank you so much for your review! It is our mission to help online sellers grow their business, and we're glad that you've liked Trendsi so far. Please feel free to reach out if you have any questions or feedback.

June 5, 2023

Lorie was super helpful in answering my questions and helped me quickly resolve the issues I was having. She clarified any confusion I was having, definitely recommend Trendsi, and the help I received from Lorie was great!

Corvila
United States
2 months using the app
ShopSocial, Inc. replied June 5, 2023

Hi, Corvila

We are so happy to hear that Lorie was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

April 13, 2023

Awesome support! Seamless experience so far! Mary was so helpful with all of my questions after getting my first order! Looking forward to adding more products to my store!

Coconut & Palm
United States
2 months using the app
ShopSocial, Inc. replied April 14, 2023

Hi Coconut & Palm,

Thanks for your kind words. It's our mission to help online boutique owners like you start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.

January 2, 2023

5 stars for My Rep Here at Trendsi Allan He was amazing helping me through the site today, I look forward to working with this company.

Merci!

BerlinRyze
United States
2 months using the app
ShopSocial, Inc. replied January 19, 2023

Hi, BerlinRyze

We are so grateful for your review and we'll make sure to pass along the compliments to Allan. Please reach out again to our 24/7 customer support!

May 26, 2022

I have been speaking to Yet and so totally very helpful and doing there very best to help me get there products delivery to New Zealand customer service is wonderful much thanks Rach

LilLove
New Zealand
2 months using the app
ShopSocial, Inc. replied June 2, 2022

Hi, LilLove

Thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority and we will continue to find ways to improve our service. Please reach out to us anytime!