Reviews (3,529)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.

July 11, 2022

I spoke with spoke with Angelo with customer service about an order I had placed and he was very thorough in letting me know he was escalating the issue. Very kind and fast customer service. Also this was one of the very first apps I installed to use in my shop. I will say it is an extremely well thought out and well designed website that makes it so easy to navigate and find things. A huge range of products that are priced great.

Darlin' Daisy Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied July 13, 2022

Hi, Darlin' Daisy Boutique

We truly appreciate your amazing feedback! Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Please reach out again, we are available 24/7!

February 14, 2023

Mia, was excellent. I had a questions about setting up my shipping location and she was willing to walk me through the steps. This is my first time working Trendsi and so far I have been pleased.

Brown Sugaa
United States
About 2 months using the app
ShopSocial, Inc. replied February 27, 2023

Hi, Brown Sugaa

We're so grateful for your feedback and glad that our team was able to help you with everything you needed. Our customer service is amazing and available 24/7 for any questions or help! 💛

December 1, 2023

This is a great app and good products. The customer service is great. Dave helped me and he was wonderful, knowledgeable, & quick to respond. Thanks Dave!

The Resale Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied December 2, 2023

Hello The Resale Boutique,

Thank you so much for your awesome feedback! We're thrilled to hear you love our app and products. 😊 Big shoutout to Dave for his wonderful and quick assistance! 🚀 We appreciate your support and look forward to serving you even better in the future. 🌟

March 15, 2023

I was having technical issues with the Trendsi app within shopify, Angelo was able to give me step by step directions on how to fix the issue. His response was quick and very helpful. Thank you Angelo !

Goldie & Co.
United States
About 2 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Goldie & Co.

We love your review and we are so glad that Angelo was able to go above and beyond to make sure you are taken care of. Thank you so much for the review and we encourage you to reach out anytime you need help!

August 24, 2022

Very friendly and helpful so excited to get started. It was late at night and was able to get help from Gretle and she was very kind.

Crystylez Prints
United States
About 2 months using the app
ShopSocial, Inc. replied August 28, 2022

Hi, Crystylez Prints

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

November 2, 2023

I would absolutely recommend Trendsi for smooth operation and quality service, Best Decision ❤️ Gretle is very communicative and very resourceful

RahLeeBoutique
United States
About 2 months using the app
ShopSocial, Inc. replied November 3, 2023

Hello RahLeeBoutique,

Thank you so much for your kind words and recommendation! We're thrilled to hear that you've had a smooth experience with us. We'll make sure to pass on your praises to Gretle. If you ever need anything else, feel free to reach out. Cheers to making the best decision! 🌟❤️

August 20, 2023

I just had my first experience with Trendsi customer service via their online chat feature and I was SUPER impressed! They responded almost immediately and Gretle walked me through all my questions and gave me great insight into things I didn't know. I'm totally new to drop shipping and she really put me at ease. :)

Tripp + Archer
United States
About 2 months using the app
ShopSocial, Inc. replied August 22, 2023

Hi Tripp + Archer,

Thanks for your kind words. It's our mission to help online boutique owners like you to start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.

April 22, 2022

I LOVE this app! Love the styles and prices and it's so easy to upload handpicked items to Shopify with my own prices! I had some questions while installing and Mia was sooooo nice and helpful and patient with me! Yesterday their direct app was being wonky and not showing my product listings and they answered my SOS email really quickly and resolved the technical problems and let me know the problems were resolved...in a very short time. They are really great to work with!

1WAY2U
United States
About 2 months using the app
ShopSocial, Inc. replied April 24, 2022

Hi, 1WAY2U

We really like this review, and thank you so much for your kind words! We're so happy that you enjoy using Trendsi so far, and that you like our features! It is our mission to make life easy for online sellers to start selling. We encourage you to reach out to our 24/7 customer support for any questions or feedback.

April 9, 2023

Had a question and Chette was very helpful, and communication was very fast. Thank you for being helpful.

Glen Francis & Co.
United States
About 2 months using the app
ShopSocial, Inc. replied April 9, 2023

Hi,

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

September 8, 2023

Very efficient, and quick - working with Anya was so helpful and easy!

transfer-sportswear-charmingsportswear
United States
About 2 months using the app
ShopSocial, Inc. replied September 9, 2023

Hi transfer-sportswear-charmingsportswear,

Thank you for your kind words! We're glad to hear that you had a positive experience working with Anya. If you have any more questions or need further assistance, feel free to reach out. We're here to help! ❤️