Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

October 7, 2023

By far the best customer service I've ever had thanks Raymond for all your help

The Outfit Den
United States
2 months using the app
ShopSocial, Inc. replied October 8, 2023

Hello The Outfit Den,

Thank you so much for your kind words! We're thrilled to hear that Raymond was able to provide you with exceptional service. We'll make sure to pass along your appreciation. If you ever need assistance again, don't hesitate to reach out. Have a great day!

June 15, 2023

I had a problem adding my shipping information and Chette help me get it right very nice and friendly

Bea's Tees Shop
United States
2 months using the app
ShopSocial, Inc. replied June 15, 2023

Hi, Bea's Tees Shop

Chette really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

September 8, 2023

I have been involved in dropshipping for several years now, and I must say that my experience with Trendsi has been nothing short of exceptional. As a dropshipper, I rely heavily on my suppliers to provide top-notch products and reliable service, and Trensi has consistently exceeded my expectations.
when i reached to customer Support i found ALLAN very helpful he guide me very well.

Overall, I can confidently say that Trendsi has been a game-changer for my dropshipping business. Their commitment to quality, competitive pricing, fast shipping, user-friendly platform, and excellent customer support make them a standout choice for anyone

ElloMall
United States
2 months using the app
ShopSocial, Inc. replied September 9, 2023

Hello ElloMall,

Thank you so much for sharing your positive experience with Trendsi! We're thrilled to hear that we have been a game-changer for your dropshipping business. It's great to know that our commitment to quality, competitive pricing, fast shipping, user-friendly platform, and excellent customer support have exceeded your expectations. We appreciate your feedback and look forward to continuing to support your business endeavors. ❤️🥂

March 22, 2023

Lee was super helpful with all of my questions and concerns. I sent a message and had an answer within minutes!

Whiskey Willow
United States
2 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Whiskey Willow

Thank you for your review. We are glad that you enjoy using Trendsi. Let us know if you have any additional feedback or question. As your trusted partner, we are always here to help. Let's grow your fashion business together. We will make sure to pass along the compliments to Lee. ❤️

June 14, 2023

The SUPPORT TEAM was very helpful and helped me solve all the issues that I had and provided me some additional tips

AG Designz
United States
2 months using the app
ShopSocial, Inc. replied June 15, 2023

Hi AG Designz,

That's great to hear! It's always wonderful when the support team is able to assist you effectively and provide valuable tips. Good customer support can make a big difference in resolving any issues you may have encountered and this is one of our top priorities. If you have any more questions or need further assistance, feel free to ask! ❤️

April 11, 2022

Great app and service, prompt response from Lee and answered all my questions quickly and to the point

baobabestore
South Africa
2 months using the app
ShopSocial, Inc. replied April 14, 2022

Hi, baobabestore

Thank you so much for taking the time to leave us a review, we are so glad to have you! It is our mission to make life easy for online sellers, so we are so happy to hear that you find Trendsi helpful! Please don't hesitate to contact us about any questions or needs in the future.

Edited November 23, 2021

This entire company has been wonderful! I have not had any issues at all! They are always here to answer your questions or give you advice if you ask! I will only be using them! I am so happy! Everyone that I have worked with so far has helped quickly and always ask if there is anything else that is needed! HIGHLY RECOMMEND. I have so many names I could throw out to you, but honestly, EVERYONE from the team has helped me with no problems.

Miss C's Designs
United States
2 months using the app
ShopSocial, Inc. replied November 19, 2021

Hi Miss C's Designs,

Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you! 💛

October 18, 2022

Lee from Trendsi was so helpful! I thought I had a nightmare of a problem but she was able to walk me though fixing my issue! I am so glad I texted! I thought I was going to have to open a ticket and have someone get back to me...BUT NO! She was immediately able to help. Thank you Lee!

MyModiste
United States
2 months using the app
ShopSocial, Inc. replied October 23, 2022

Hi, MyModiste

We are glad that you are enjoying our app and that our team was able to provide you with an excellent service. Please reach out to us again, we are available 24/7!

November 17, 2022

Allan was so helpful and kind! He answered every question and concern I had. I am so excited to add this to my business and I look forward to working with Trendsi!

Simple + Wilde Boutique
United States
2 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Simple + Wilde Boutique

Thank you so much for your sweet review. We will make sure to pass along the compliments to Allan. Please feel free to reach out again, we're here for you 24/7.

February 24, 2023

I recently had an issue with a resale certificate submission that was rejected by a vendor. I reached out to Gretle, and he/she went above and beyond to help me resolve the issue. He/she was prompt in responding to my emails, and provided clear explanations for the steps I needed to take to rectify the issue.

Thanks to his/her guidance and assistance, my resale certificate was finally approved by the vendor. I am extremely grateful for his efforts, and would highly recommend him/her to anyone in need of assistance with similar issues.

Overall, my experience working with Gretle was exceptional. He/she was professional, knowledgeable, and courteous throughout the entire process. Thank you once again for your help, and for making a stressful situation much easier to handle.

Krissindesign
United States
2 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi Krissindesign,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.