Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

October 6, 2022

The instant chat customer service is top-notch. Gretle is a great asset to trendsi. She was very helpful. Trendsi is a great drop shipping app for fashion.

Foxxys Fashions
United States
2 months using the app
ShopSocial, Inc. replied October 7, 2022

Hi, Foxxys Fashions

We are delighted to hear that Gretle was able to provide you with the customer experience that you deserve. Thank you for your feedback and please don't hesitate to reach out anytime, we're here for you 24/7 ❤️.

August 11, 2021

Trendsi has allowed us to focus on our front end business while entrusting them with the backend. They have been helpful partners and are very easy to work together with. We trust them a lot.

SIVO
United States
2 months using the app
ShopSocial, Inc. replied August 17, 2021

Hi SIVO,

Thank YOU for finding us. We are thrilled to help grow your fashion business and really look forward to more collaboration in the future. Don't hesitate to reach out if you have any additional questions and feedback.

May 30, 2023

I want to thank Anya for helping me with my Shopify questions. Great communication! I'm new to drop shipping and she walked me through valuable information

CrownofCouture
United States
2 months using the app
ShopSocial, Inc. replied May 30, 2023

Hello CrownofCouture,

Thanks for your kind words. It's our mission to help online boutique owners like you start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.

August 24, 2021

Angelo with Trendsi was great help with the online chat feature. This app will make the upload of items faster along with a great look and flow to the store. Meaning the app has a great look but with great pictures and an easy flow my life just got a little easier. The app is very fast and responsive. Thank you for all the hard work, time & thought put into the app as you definitely made my life easier. With great gratitude, Robin Demmer SOUL'YS store

SOUL’YS®
United States
2 months using the app
ShopSocial, Inc. replied August 24, 2021

Hi Robin,

Thank you so much for your review! It is our mission to make life easy for online sellers, so we are so happy to hear that you find Trendsi helpful! Please don't hesitate to contact us about any questions or needs in the future.

October 28, 2021

Miles shes was a great help with giving info on my tracking and my shipment thank you so much great job

Edy's Treasures
United States
2 months using the app
ShopSocial, Inc. replied October 29, 2021

Hi Edy's Treasures,

We are so grateful for your review and we'll make sure to pass along the compliments to Miles. Please reach out again to our 24/7 customer support!

February 20, 2023

Perfect products for fashion store. And special thanks to Raymart for quick, kind and awesome support!

Hollix
Türkiye
2 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi, Hollix

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

May 10, 2022

Their support is great - Gretle was patient and helped me with an ordering issue. Nice to have quick support when you need it

Area F Island Clothing
Canada
2 months using the app
ShopSocial, Inc. replied May 16, 2022

Hi, Area F Island Clothing

Here at Trendsi, we strive to provide the best customer service! Please do not hesitate to reach out again anytime you need help. 💖

August 11, 2023

So far, working with Trendsi to sell items on my shopify store has been really great. It's super easy to use, and the options are amazing! As I am still new to this- I had some questions, and used Trendsi chat support. I spoke with Raymart who was EXTREMELY helpful and had my questions answered in a matter of seconds. I would definitely recommend this service to anyone! :)

Pepita Shop
United States
2 months using the app
ShopSocial, Inc. replied August 15, 2023

Hi Pepita Shop,

It's fantastic to hear about your positive experience with Trendsi and our excellent customer support, particularly with Raymart! We focus on providing you with user-friendly features and a responsive support team. If you have any more questions or need further assistance as you continue to explore and utilize Trendsi for your business, don't hesitate to reach out. Best of luck with your Shopify store and your endeavors in the e-commerce world! ❤️

June 5, 2023

I cannot recommend Thom highly enough for her exceptional customer service. From the moment I began my interaction with her, it was evident that her main goal was to provide an unrivaled customer experience.

Thom has a fantastic knack for understanding customer needs, even when they're not explicitly stated. She listened attentively, was patient, and took the time to understand my concerns thoroughly before offering practical and effective solutions. Her impressive knowledge and skill set were immediately apparent and reassuring.

Not only was Thom extremely professional, but her friendly demeanor also added an extra layer of comfort to our conversation. Her ability to combine professionalism with a personalized touch is truly remarkable and greatly appreciated.

Pretty Femme
Australia
2 months using the app
ShopSocial, Inc. replied June 5, 2023

Hi, Pretty Femme

Exceptional customer service is very important to us and we are glad Thom was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

May 16, 2022

Helpful & Prompt Customer Service. Lee was patient and kind. Haven't tried the products yet but happy so far!

happyharmonyboutique
United States
2 months using the app
ShopSocial, Inc. replied May 22, 2022

Hi, happyharmonyboutique

We are so glad that Lee was able to help you, she really is a rockstar 💛 Thank you so much for making our day with your kind review and please reach out again if you need help. We are here for you!