Reviews (3,527)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.

March 27, 2023

I had a shipping/order processing question today and was chatting with Raymart, who was very helpful and very courteous. After using various vendors and Shopify apps since starting my Shopify journey, I have always been satisfied with the customer support I have received from Trendsi. Especially today withRaymart!

Peggy's Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Peggy's Boutique

We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

May 12, 2023

thank you very much for helping me it is always a pleasure to be helped so efficiently
thank you for solving my problem
and be able to continue my work. Chette

valvim
Costa Rica
About 2 months using the app
ShopSocial, Inc. replied May 12, 2023

Hi,
Thank you for your review and we are glad that Chette was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

March 10, 2023

I recently had an issue with Trendsi app on Shopify and I reached out to their support team. Mia was the customer support representative who assisted me, and I must say that she was extremely helpful and professional throughout the entire process.

Mia was able to identify the problem quickly and provided me with a solution that resolved the issue. She was patient with me and took the time to explain everything in detail so that I could understand it.

I appreciate her dedication and the effort she put into resolving my problem. She demonstrated excellent customer service skills, and I would definitely recommend the Trendsi app to others based on my positive experience with Mia.

Thank you, Mia, for your exceptional customer service!

Curated Travel Essentials
United States
About 2 months using the app
July 19, 2023

Had an issue with shipping and was able to connect with Gretle. She helped in a matter of seconds and got everything sorted out for me. Thank you for your fast response and for your kindness!!

B.M.T Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied July 21, 2023

Hello B.M.T Boutique,

You're welcome! I'm glad to hear that Gretle was able to assist you quickly and effectively with your shipping issue. It's always great to receive excellent customer service. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Have a wonderful day! ❤️

December 24, 2021

This app is by far the best when it comes to pushing a product to your store. Titles and description need minimal edits.

HerSexy
United States
About 2 months using the app
ShopSocial, Inc. replied December 31, 2021

Hi HerSexy,

Thanks for leaving us a review, it is music to our ears! We encourage you to reach out to our customer support any time for any questions or help. We are available 24/7! ✨

June 6, 2022

Awesome! Mia the customer service person through chat was very very helpful and knowledge very nice can say enough.
Trendsi has very beautiful products! I started using them for my business. I strongly recomend!

Bliss Mega Store
United States
About 2 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Bliss Mega Store

We are so happy to have you and glad we can help you grow your business! Our CS team is always here to assist you anytime you need.

March 13, 2023

my app was not connecting so i got on chat with Chette and she was responsive and helpful and got me up in running in a matter of minutes. Great service

BSQUAD
United States
About 2 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, BSQUAD

Thank you for your feedback! Chette is a rockstar! isn't she? We will make sure to pass along the compliments to her. Please do not hesitate to reach out again anytime you need help.

May 19, 2022

Angelo was very helpful with all my questions and getting me started. I really love the app so far. Easy to navigate and I highly recommend their customer service.

A-CountryGirls-Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied May 22, 2022

Hi, A-CountryGirls-Boutique

Thank you for leaving us a review and we are so glad that you find our team helpful. Please continue to reach out for any help needed. We are available to assist you 24/7!

October 7, 2021

Trendsi has been an absolute blessing for me. They are providing a free way to start and grow your online business. The support team is amazing! Angelo is always able to answer any questions I have quickly. You need Trendsi!

Still Waters Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied October 21, 2021

Hi Still Waters Boutique,

Your review is such a BLESSING! We really appreciate your feedback and look forward to the growth of your business because we're here to see you WIN! Our 24/7 support is always here when you need us :)

March 29, 2022

Trendsi has been so helpful with the million questions I ask daily! Everything is so straight forward and there's no weird gimmicks! Mia has been a big help on my many questions! Trendsi recommended! 100/10

rcmthreads.com
United States
About 2 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, rcmthreads.com

We are glad that Mia was able to help you. We will make sure to pass along the compliments to her, and we'll be glad to answer a thousand more questions from you. Hope to hear from you again soon! 💕