Reviews (3,527)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.

March 20, 2023

Chette was attentive and very helpful in answering my questions. Thank you for your professionalism. Keep up the great customer service Trendsi/Chette.

A Better You
United States
About 2 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, A Better You

Thanks for the review, we're glad that Chette was able to assist you. We work really hard to offer the best service so you can enjoy the fun parts of your business and we made it our mission to help your business reach its full potential, if you have any questions or need help, please pop by anytime and we'll be happy to help!

May 26, 2023

Mia in customer service is top notch. She was quick to answer my questions to make sure I'm on the right track. I really appreciate the availability of support that they provide.

Micti Designs
United States
About 2 months using the app
ShopSocial, Inc. replied May 26, 2023

Hi, Micti Designs

Exceptional customer service is very important to us and we are glad Mia was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

November 26, 2022

Hazel was very nice and helpful. She answered all of my questions promptly and with great detail. Thanks Trendsi.

Fabulous universe
United States
About 2 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Fabulous universe

Thank you for your review! We are glad to be able to help, and we look forward to working with you and growing your sales together! Feel free to reach out if you have any questions or feedback.

December 12, 2021

I love this app along with people! They have all been so nice and helpful especially Gretle, she answered all of my questions and was pleasant to talk to.

Mae Mae Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied December 17, 2021

Hi Mae Mae Boutique,

Thank you so much for your review. We love you back and we are so glad that our team was able to provide you the best service that you deserved. Please reach out again if you have any questions. We are available 24/7!

January 28, 2023

Allan was super helpful and helped me figure things out! Adding products is also a breeze which saves me TIME!!

MOR Retail Therapy
United States
About 2 months using the app
September 5, 2023

ANNA IS MY GIRL THANSKTO HER MY STOREFRONT IS GONNA BE PRICELESS THE CLOTHES ARE BAD ASS I LOVE THE GUYS!!!!!

brandismisfits
United States
About 2 months using the app
ShopSocial, Inc. replied September 7, 2023

Hello brandismisfits,

Thank you so much for your enthusiastic feedback! We're thrilled to hear that Anya and our team have made your storefront priceless and that you love the clothes. We appreciate your support and look forward to serving you again soon! 🛍️👏😊

October 11, 2023

Trendsi has great customer service and great products. Anya was great at answering all my questions regarding Trendsi's services. Would recommend.

Euphoria
United States
About 2 months using the app
ShopSocial, Inc. replied October 13, 2023

Hello Euphoria,

Thank you for your kind words! We're delighted to hear that you had a positive experience with our customer service and products. We're glad Anya was able to assist you effectively. We appreciate your recommendation! If you have any more questions or need further assistance, feel free to reach out. ❤️

November 18, 2022

i just learned about trendsi and i had a few questions so i reached out to customer service. allan was super helpful and answered all my questions.

divinelychic.boutique
United States
About 2 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, divinelychic.boutique

We're glad that Allan helped you and we'll make sure to pass along the compliments to put a smile on his face. Thank you so much for your review and we encourage you to reach out anytime you need help!

April 27, 2022

Trendsi is very responsive and helpful they make managing my store easier. The thing to remember is to add your own flavor to the product descriptions. Buying samples in multiple sizes helps give you an idea of the quality and how the customer feels when they receive the product.

Sexy Plus Size Woman
United States
About 2 months using the app
ShopSocial, Inc. replied May 3, 2022

Hi, Sexy Plus Size Woman

We are so delighted and grateful for your review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're always thankful for you and we are here to see you WIN! 💕

February 6, 2022

Gretle from the help center was very friendly, helpful and provided all the answers I needed. Trendsi recommended.

Active Fashion Source
United States
About 2 months using the app
ShopSocial, Inc. replied March 15, 2022

Hello Active Fashion Source,

Thank you so much for your kind words, we really appreciate it. We will make sure to pass along the compliments to Gretle and if you ever need help again, please do not hesitate to reach out to our amazing 24/7 customer support! 😊