Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

May 16, 2023

Trendsi customer support has been great! They respond so quickly and have answered all my questions. Anya was very helpful!

TrendsClothingCo
United States
2 months using the app
ShopSocial, Inc. replied May 17, 2023

Hi TrendsClothingCo,

I'm glad to hear that you've had a positive experience with Trendsi customer support! It's always a great feeling when a company is responsive and helpful in addressing your inquiries, and we're glad we were able to provide you with that. :) It sounds like Anya provided you with excellent assistance. We surely value feedback like yours, as it helps us understand what we're doing right and continue providing exceptional customer service. If you have any more questions or need further assistance, feel free to ask! ❤️

Edited February 23, 2023

Great support team, Gretle was very helpful :) He was there when I thought I couldn't add anything to my collections

Mía was another bright star in my path toward entrepreneurship. :) Thanks to her I will finally start getting sales.

One with you
Colombia
2 months using the app
ShopSocial, Inc. replied February 10, 2023

Hi, One with you
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

June 16, 2023

I had a question about my order and Jenny was friendly, courteous and got me answers. thank you so much for the great customer service!

June Bugz
United States
2 months using the app
ShopSocial, Inc. replied June 16, 2023

Hi, June Bugz

Thank you for your review and we are glad that Jenny was able to help you with your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

December 16, 2022

I was having trouble connecting the app to my store. I emailed customer service and Mia was very helpful. She kept communicating with me until everything was running smoothly.

Jalyssa’s Closet
United States
2 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Jalyssa’s Closet

We are so happy that you appreciate our Customer Support team. Please do not hesitate to reach out again whenever you need help.

December 6, 2022

Chette was very helpful helping me, and letting me ask as many questions as possible. Trendsi staff is so helpful, clear, and kind!

joliefilles
United States
2 months using the app
ShopSocial, Inc. replied December 14, 2022

Hi, joliefilles

We LOVE your review and on behalf of everyone on our team, welcome to Trendsi! Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out again to our 24/7 customer support!

July 10, 2022

Gretle helped me out at 11pm with my order when I found out I misspelled my email.. Her responses were very quick and helpful!

Pearl Luxuries
United States
2 months using the app
ShopSocial, Inc. replied July 13, 2022

Hi, Pearl Luxuries

We're glad that Gretle helped you and we'll make sure to pass along the compliments to put a smile on her face. Thank you so much for the review and we encourage you to reach out anytime you need help!

September 4, 2023

I am extremely satisfied with the customer service from Raymart! He was so helpful in answering my questions I had! He was patient, knowledgeable, and very polite. I hope I get him every time I have a question! Excellent customer service!!

Hidden Loft Boutique
United States
2 months using the app
ShopSocial, Inc. replied September 6, 2023

Hi Hidden Loft Boutique,

Thank you for sharing your positive experience! We're delighted to hear that Raymart provided you with excellent customer service. We'll make sure to pass along your kind words, and we hope you receive the same level of assistance every time you have a question. If you ever need anything else, please don't hesitate to reach out. Have a great day!

July 19, 2022

angelo was so helpful! the app assistant was fast and thorough and easy to talk to. very kind. resolved my issue.

Simply Stained Shop
United States
2 months using the app
ShopSocial, Inc. replied August 20, 2022

Hi, Simply Stained Shop

Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.

August 5, 2023

Trendsi has awesome drop shippable products with awesome customer service for its users. Hands down this is a very good sales app.

Bryants
United States
2 months using the app
ShopSocial, Inc. replied August 8, 2023

Hello Bryants

Thank you for your wonderful feedback! We're thrilled to hear that you find our products awesome and that our customer service has been impressive. We're dedicated to providing a great experience for our users.

If you have any more feedback or need further assistance, please don't hesitate to reach out. We're here to support you and help you succeed. Thanks again for your support and kind words!

September 3, 2022

I had an issue with my app and Gretle was very patient and efficient in assisting me resolve the issue.

Cotton Flower Kids Wear
Singapore
2 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Cotton Flower Kids Wear

Thank you for the awesome review, we appreciate it! Please reach out again to our amazing customer support for any questions or help. We're here for you! 💛