Reviews (3,527)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.

February 28, 2023

Angelo was so helpful and quickly assisted with my user error. He patiently walked me through the process and got me up and running. Thank you Angelo, I truly appreciate your help!!

Fancy Blythe Merchandise
United States
About 2 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi Fancy Blythe Merchandise,

Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.

May 26, 2022

Mia is a great rep and I love how fast they respond. It's a great app to use to grow your online boutique. Thank you Trendsi for helping me grow.

London's Closet Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied June 2, 2022

Hi, London's Closet Boutique

We are so happy that you appreciate our Customer Support team. We'll make sure to pass along the delightful and sweet message to our team. Please do not hesitate to reach out again whenever you need help. Thank you!

May 29, 2023

Thank you Anya, you have been really helpful.
it was easy to understand and confusion has been cleared.

ShopDropology
United States
About 2 months using the app
ShopSocial, Inc. replied May 30, 2023

Hi ShopDropology,

Exceptional customer service is very important to us and we are glad Anya was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

February 27, 2023

Lee was great. All my questions were answered and I was given resources to help me. So far, all the assistance I have received has been spot on.

Harmony Lane Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi, Harmony Lane Boutique

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

April 3, 2023

Five stars for this app the product are the best and the service is better then what are you waiting to make your brand

ClothesGenius | Online Genius Fashion 🔥
Morocco
About 2 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, ClothesGenius | Online Genius Fashion 🔥

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

August 14, 2023

You were great at responding
and the problem was resolved quickly, thanks..........................

QueenFashoinDesign
United States
About 2 months using the app
ShopSocial, Inc. replied August 15, 2023

Hello QueenFashoinDesign

Thank you for your feedback! We're pleased we could assist you promptly. Feel free to reach out to us if you need further help

July 2, 2023

Anya should get 10 stars she deserve its best support ever :)
she have a big smile when she trying to help me thanks you

Goodseller Store
Sweden
About 2 months using the app
ShopSocial, Inc. replied July 3, 2023

Hi, Goodseller Store

Anya really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

June 16, 2022

I just got my first order and Lee helped walk me through the shipping process. She was very helpful and everything has processed smoothly!

Local by Rockledge Designs
United States
About 2 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Local by Rockledge Designs

We appreciate your feedback! Please do not hesitate to reach out should you need any more help.

May 26, 2022

I really enjoy all aspects of Trendsi, but I'm so impressed with their customer service. Today I had to ask a question and Ross was amazing in answering my question and helping me with what steps to go forward. She was patient and quick to respond. I really appreciated Ross and everyone I've dealt with at Trendsi so far.

Mauve Magic
United States
About 2 months using the app
ShopSocial, Inc. replied June 2, 2022

Hi, Mauve Magic

We love your review and we agree with you, Ross is a gem and we are so glad she was able to help you! Please continue to reach out to our 24/7 customer service for any questions!

March 27, 2022

Great customer support. The customer rep was very helpful and answered all my questions. Her name is Gretle.

Katahum Store
United States
About 2 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, Katahum Store

Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊