Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

October 16, 2023

Chette walked me through Trendsi's shipping costs and answered other questions, Very Helpful and quick at answering queries. Thank you so much Chette.

VANILLA FASHION HOUSE
United States
2 months using the app
ShopSocial, Inc. replied October 18, 2023

Hello VANILLA FASHION HOUSE,

Thank you for the kind words! We're thrilled to hear that Chette provided you with excellent service and addressed your questions promptly. We appreciate your support and hope to assist you again in the future. Have a fantastic day!

June 19, 2022

excellent customer service from these guys. Have yet to have any complaints. They are responsive and even on Sunday EST US they have someone to help. Thanks Angelo for today !! :)

MAISHA DESIGNS CO.
United States
2 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, MAISHA DESIGNS CO.

Thank you so much for your review! It is our mission to help sellers like you grow your business and sales, so we are delighted that we have been helpful so far! Please feel free to reach out for anything you need!

October 7, 2022

Lorie was a pleasure to work with tonight to quickly switch two shipping addresses. She was quick, professional and very lovely to work with!

Mama Bird & Co.
United States
2 months using the app
ShopSocial, Inc. replied October 9, 2022

Hi, Mama Bird & Co.

Thanks for your kind words about Lorie, she is indeed a rockstar and a valuable member of our team. Your glowing review means a lot to our team, we appreciate you! You are welcome to reach out to us again at any time! ❤️

May 15, 2023

I recently had the pleasure of interacting with Gretle, a representative from Trendsi.com, and I must say that my experience was exceptional. Gretle demonstrated professionalism, knowledge, and a genuine willingness to assist.

From the moment I reached out with my inquiries, Gretle was prompt in responding and provided clear and concise information. They went above and beyond to address all of my questions, ensuring that I had a comprehensive understanding of the products and services offered by Trendsi.com.

Maddison Apparel
United States
About 2 months using the app
ShopSocial, Inc. replied May 15, 2023

Hi, Maddison Apparel

Exceptional customer service is very important to us and we are glad our team member was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

March 28, 2023

Customer Service is very good and give prompt answer of my all question.
Thanks Lorie for support...

TRENDSTOREY2023
India
About 2 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, TRENDSTOREY2023

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

March 19, 2023

Raymart was great to work with! He helped me so much! He was great to work with! So thankful for Trendsi and everything you all do!

Honeysuckle Ranch
United States
About 2 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Honeysuckle Ranch

We are thrilled that Raymart was able to assist you with your questions and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.

October 29, 2023

I had a customer service issue and Anya was able to quickly assist me with the reason behind it. :)

Cutey Drops
United States
About 2 months using the app
ShopSocial, Inc. replied October 31, 2023

Hello Cutey Drops,

That's fantastic to hear! 🌟 We're thrilled that Anya was able to swiftly address your concern. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! 😊🚀

October 22, 2022

Love this app, Chette offered amazing customer service and was patient and answered every question I had.

viviour
United States
About 2 months using the app
ShopSocial, Inc. replied October 23, 2022

Hi, viviour

We are so glad that Chette was able to help you, we agree that she is a gem 💛 Thank you so much for making our day with your kind review and please reach out again if you need help. We are here for you!

May 8, 2023

Lorie was very helpful in guiding me through a hiccup...quick and responsive through live chat! Thanks Lorie!

Flawsome Design & Wares Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied May 8, 2023

Hi, Flawsome Design & Wares Boutique

We are happy that Lorie was able to assist you. Please don't hesitate to reach out again anytime.

March 22, 2023

Big Respect for RAYMART, very fast customer service man and very professional in helping me.

THANK YOU

Chickyholic
United States
About 2 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Chickyholic

Thank you so much for your feedback. We are glad that you are enjoying our services and will continue to help you grow your fashion business. Don't hesitate to reach out if you have any additional questions.