Reviews (3,527)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.

January 4, 2022

Lorie was great! Helped with all of my questions. I love the support here :) It has really helped me to finalize my online boutique and get everything up and running! Thank you!

Dovely Design Co.
United States
About 2 months using the app
ShopSocial, Inc. replied January 10, 2022

Hello Dovely Design Co,

Thank you for the review. We'll make sure to pass along the compliments to Lorie, she is indeed an excellent support! Please don't hesitate to reach out again when you need help. 😊

December 13, 2021

Hello , i requested support and the information that i received from Karen was quickly and accurate. Thanks

Giga Store
United States
About 2 months using the app
ShopSocial, Inc. replied December 17, 2021

Hi Giga Store,

A thousand thanks for your review! We are so happy that Karen was able to assist you with your request. Please don't hesitate to reach out again if you need anything. We are available 24/7!

February 19, 2023

I was having problem with google merchant center trying to obtain the Product identifier, I have contacted google help center, as well as the Aliexpress and DSer, they do not understand what I am asking. Even the google did not understand my question. I had spend almost 3 hours trying to get support in finding out to get the GTIN, no one can help me. So I found Trendsi app dropshipping service and add their products was the easiest way to do it. And Raymart answer the question that I have been trying to figure out in the last 3 hours about the GTIN number, that they usually don't provide these number, we have to buy the GTIN number from another app to put it in the product. OMG you can buy the GTIN number. So there goes another problem for me to figure out and learn about. Thanks to Raymart, I have a direction to go and begin my quest. The adventure must go on.

Sowoow
United States
About 2 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi Sowoow,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

May 11, 2022

Great service!! They really check for quality and they have kept me informed every step of the way, their whole team are great and today Audrey was great!! I highly recommend them!!

Freed-Fashion
South Africa
About 2 months using the app
ShopSocial, Inc. replied May 16, 2022

Hi, Freed-Fashion

Thank you so much for your kind words! We'll make sure to pass along the compliments Audrey. Please don't hesitate to reach out to our 24/7 support team again!

April 18, 2023

I received my first order and had questions about processing it. Gretle was very quick, responsive and helpful! She walked me through the process and explained everything!

Neon Palomino Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied April 20, 2023

Hi, Neon Palomino Boutique

We appreciate your review and we're sure that Gretle does too! Your review means a lot to us and it is an affirmation of our hard work. Trendsi's mission is to provide the best user experience and we are so happy that we've hit the mark for you. If you need help, reach out to us anytime! We're here for you 😊

August 20, 2023

great fast service answer all my questions, they have a professional, employees that care abut you.

My Store
United States
About 2 months using the app
ShopSocial, Inc. replied August 21, 2023

Hello My Store

Thank you for your kind words! We're delighted to hear that your experience with us has been amazing as you've just started with our company. We're here to assist you in every way possible, so if you ever need further help or have any questions, please don't hesitate to reach out. Welcome aboard, and we look forward to supporting you on your journey!

September 6, 2022

Great app, easy to navigate and the customer service is just amazing. Thank you Chette for your help!

Sport and Chilli
Bulgaria
About 2 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Sport and Chilli

We are so happy to hear that you love all that Trendsi has to offer. Thank you for your kind review! Please don't hesitate to reach out if you have any questions or concerns.

May 12, 2022

Angelo was incredibly prompt about replying to my support emails, and went above and beyond to not only answer my immediate question, but pinpointed another issue I didn’t even realize I was experiencing as well! Excellent service.

shopsunsetandwillowco
United States
About 2 months using the app
May 9, 2023

Anya and Lorie have been very kind in answering my questions. Great customer service! They helped me a lot, Much thanks!

Vivemode
China
About 2 months using the app
ShopSocial, Inc. replied May 10, 2023

Hi, Vivemode

We are happy that our Customer Support team members were able to assist you. Please don't hesitate to reach out again anytime.

November 26, 2022

Raymart was most helpful in answering my questions about returns. I have been most satisfied with all of the help that the techs at Trendsi have provided. Keep up the great work!

Sassy Silhouettes
United States
About 2 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Sassy Silhouettes

We're glad that you found Raymart helpful! We'll make sure to pass along the compliments and if you need help again in the future, please do not hesitate to reach out. We are available 24/7! ❤️