Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

April 12, 2023

Gretle was so helpful with all my questions and explained the answers so well! She was really personable and was so understanding! I have enjoyed using trendsi so far, but great customer service really put it over the top!

Twelfthandco
United States
2 months using the app
ShopSocial, Inc. replied April 13, 2023

Hi, Twelfthandco

Thank you so much for your review, and we are so glad that you enjoy using Trendsi! We constantly strive to offer better services and support to help your boutique, so please don't hesitate to reach out with any comments or feedback. We are always glad to hear from you.

January 2, 2023

Amazingly fast response from Raymart and not only did I get an answer to my question, but got additional information provided that helps me as a new seller! Amazing support!

Sunshine Noelle Boutique
United States
2 months using the app
ShopSocial, Inc. replied January 19, 2023

Hi, Sunshine Noelle Boutique

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Raymart! Please reach out to us anytime, we are available 24/7!

March 20, 2023

It's been only a few days on the app and so far I'm obsessed. There was a minor issue with setting up my shipping, but Angelo came to the rescue. Talk about great customer service! Thanks Trendsi - I look forward to the continued hard work and collaboration!

House of 128
United States
2 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, House of 128

Thanks for the review. We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime!

April 17, 2022

Awesome Customer Service by Trendsi. Gretle helped me resolving my queries. nice products in very low prices. Easy to import to the store.

BoryBag
United States
2 months using the app
ShopSocial, Inc. replied April 24, 2022

Hi, BoryBag

Thank you so much for your feedback! Please don't hesitate to reach out for any questions or feedback, it is always a pleasure for us to help!

January 13, 2023

Raymart, one of the trendsi agents, has been of increadible help with helping me set up my store!!! Increadible service and very kind!

Eredità
Argentina
2 months using the app
April 1, 2023

Love Trendsi so easy to use and add products, customer service is Awesome. Had a issue with invoice for customer and they was able to fix it right away.

BLOOD ROSE JEWELS
United States
2 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, BLOOD ROSE JEWELS

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

May 7, 2022

This platform seems really nice, I like the overall feeling it brings, the customer service is great. Gretle was very helpful and responded quickly to all my questions

Stylish Essentials
United States
2 months using the app
September 25, 2022

So helpful! Lee and Chette are wonderful. Both very attentive! Highly reccomend this app! Need more apps like this!

Aplomb Active
United States
2 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, Aplomb Active

We are delighted to hear that our team was able to provide you with the customer experience that you deserve. Thank you for your feedback and please don't hesitate to reach out anytime, we're here for you 24/7 ❤️.

Edited April 7, 2022

I recently started using Trendsi and I must say that the initial impression has been amazing. From day 1 customer service has been excellent. They respond extremely quickly to questions. Angelo provided me with great service, and handled my inquiry within minutes. I look forward to using this drop-shipper for some time to come.

Dynamic Diva Boutique LLC
United States
2 months using the app
ShopSocial, Inc. replied April 13, 2022

Hi, Dynamic Diva Boutique LLC

Your review made our day and we'll make sure to pass along the compliments to Angelo! Please don't hesitate to reach out again anytime 💕

May 16, 2022

The app is super easy to use, and the customer support is fast, very knowledgeable and professional. They have always taken the time to find the answer and help with any issue.

EvelynRoseBoutique
United States
2 months using the app
ShopSocial, Inc. replied May 22, 2022

Hi, EvelynRoseBoutique

Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊