Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

Edited March 17, 2023

Angelo was very helpful and identified the solution to my problem right away. Which was great as I had two issues and he helped with both within a matter of minutes and also stayed on with me to be sure the issues were resolved. Great customer service and is encouraging as a new shop owner. Thank you!

Update: I needed help again today. Angelo was ready and quickly assisted me with my question and handled it within a couple of minutes. Great job.

Sunela Stone
United States
2 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Sunela Stone

Thank you so much for your review! It is our mission to help online sellers grow their business, and we're glad that you've liked Trendsi so far. Please feel free to reach out if you have any questions or feedback.

April 6, 2023

One of the best Apps I've ever used Trendsi. The app offers a vast array of products from various of categories. and easy to setup collections and tags, categories and fully integrates with your Shopify store.
Thanks, Trendsi

Marles Store
United States
2 months using the app
ShopSocial, Inc. replied April 8, 2023

Hi,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out again, we're here for you 24/7.

September 13, 2022

This app and the customer service is top notch. Mia was super helpful in helping me navigate a few things. Glad I added this to the store!

Fashion Bug Online
United States
2 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, Fashion Bug Online

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to Mia.

April 24, 2022

Awesome customer service! You actually get a real person! Karen helped me and was awesome! Answered all of my questions. Thank you Karen!

Chelle’s Boutique
United States
2 months using the app
ShopSocial, Inc. replied May 3, 2022

Hi, Chelle’s Boutique

Thanks for your kind words about Karen, She is indeed a rockstar and a valuable member of our team. Your glowing review means a lot to our team, we appreciate you! You are welcome to reach out to us again any time! 💛

November 6, 2021

Great help from Miles kept want to know if there was anything else to help with Well for i am new to Trendsi and since my first interaction with all of the support staff were great and so far i had three interactions in one day

Living that Dream
South Africa
2 months using the app
ShopSocial, Inc. replied November 7, 2021

Hi Living that Dream,

Thank you so much for such a great review! We work really hard to offer the best service so you can enjoy the fun parts of your business. And we agree, Miles is truly a gem to have in our team. Please don't hesitate to reach out again for any help needed.

August 5, 2022

Gretle was great help! She answered right away & fixed my problem easily. Thanks Trendsi team! Looking forward to working with you guys (:

shopneutralnelly
United States
2 months using the app
ShopSocial, Inc. replied August 23, 2022

Hi, shopneutralnelly

Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. We agree with you, our Gretle is a gem! So please don't hesitate to reach out again when you need help.

May 23, 2023

I can't say enough about how helpful the team is at Trendsi. Anya has helped me a couple of times and has always been so nice and helpful. I'm not tech savvy and they walk me through. Every transaction has been wonderful.

Hill Solutions
United States
2 months using the app
ShopSocial, Inc. replied May 24, 2023

Hello Hill Solutions,

It's great to hear that you've had such a positive experience with our customer support team! Customer service plays a crucial role in ensuring a pleasant experience, and it seems like Anya and the team have been going above and beyond to assist you. Our willingness to patiently guide you through the process is our priority. It's also fantastic that every transaction you've had with Trendsi has been wonderful. Positive feedback like yours can be motivating for the team and reinforces our dedication to providing excellent service. If you have any more questions or need further assistance, feel free to ask! ❤️

June 8, 2022

IF I HAD TO SUM UP THE APP IN ONE WORD: AMAZING!! CHETTE WAS AMAZING AT HELPING ME RESOLVE AN ISSUE QUICKLY AND I WAS BACK TO SALES JUST MOMENTS LATER. THANK YOU ;)

Divine Perimeter Boutique
United States
2 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Divine Perimeter Boutique

Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Thank you for your kind review!

December 25, 2022

Lee, thanks again for your assistance. You’ve been super helpful and our company appreciates the assistance we’ve received from you. It’s those small acts of gestures that makes your company a great company to be affiliated with. Please keep it up!

CharisCross
United States
2 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, CharisCross

Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.

April 22, 2023

The service was quick and my question got answered very quickly. Chette was so pleasant to speak with! So nice to have good customer service!

messymommas
United States
2 months using the app
ShopSocial, Inc. replied April 22, 2023

Hi,

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime. Have a wonderful day!