Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

November 6, 2023

thank you so much CZAR!!! You truly are the best!

Here For The Seasons!
United States
2 months using the app
ShopSocial, Inc. replied November 8, 2023

Hi Here For The Seasons!,

You're welcome! 🌟 We're thrilled to hear that you had such a positive experience with CZAR and our service! If you ever need anything else, feel free to reach out. Keep on enjoying Trendsi! 💃🕺

August 12, 2023

TRENDSI IS GREAT. FAST SIGN UP,QUALITY PRODUCTS,IM EXCITED TO WORK WITH THIS COMPANY. https://sungazeapparels.myshopify.com/

SunGaze
United States
2 months using the app
ShopSocial, Inc. replied August 15, 2023

Hello SunGaze,

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help. ❤️

October 13, 2023

Lee @ Trendsi was such a delight to work with! She helped me solve my issue in a matter of seconds and it was actually a user error so I appreciate her for being so kind, patient and helpful. Trendsi is an awesome app and store and I absolutely love that they have 24/7 support thus creating a wonderful experience for customers. Lee was friendly and nice as I contacted her at 2 am in the morning to help with a problem. I definitely recommend Trendsi for your clothing needs!

Lady Luxe Treasure Box
United States
2 months using the app
ShopSocial, Inc. replied October 16, 2023

Hello Lady Luxe Treasure Box

Thank you for your kind words and recommendation! We're thrilled to hear about your delightful experience with Lee.

We understand that user errors can happen to the best of us, and we're here to provide kind, patient, and helpful support whenever you need it, even at 2 am! We're glad to know that you love our app and store, and our 24/7 support is indeed designed to create a wonderful experience for our customers.

March 25, 2023

I LOVE Trendsi, I am new in this world of online store, fashion and dropshipping and they provide you with so many tools, marketing, media, prices are awesom everyone is friendly. I had an issue, or i thougt i had an issue. I contacted Trensdi via the Chat App and Gretle assited me. She was so helpful, kind and knowledgeable. Thank you so much!!

Favor & Grace Store
United States
3 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Favor & Grace Store

We are so glad you found us. Welcome to Trendsi Family ❤️ We really appreciate your feedback and look forward to the growth of your business as well! Our 24/7 support is always here when you need us :)

November 4, 2023

I had an issue adding the address for Trendsi on my tiktok shop i worked with a rep named Chette who was amazing very patient and got everything taken care of for me. Huge KUDOS to Chette!!!!!

Marie's Gift's
United States
2 months using the app
ShopSocial, Inc. replied November 7, 2023

Hi Marie's Gift's,

Hey there! 🌟 Thanks a bunch for your awesome feedback! We're thrilled to hear that Chette was able to help you out and get everything sorted. We'll be sure to pass on your kudos to him! If you have any more questions or need further assistance, feel free to reach out. Happy selling! 💃🛍️

November 8, 2021

I am constantly asking questions! The support here is great.. Miles as helped me out so many times.. thank you!!

Tank & Grace Co.
United States
2 months using the app
ShopSocial, Inc. replied November 19, 2021

Hi Tank & Grace Co.,

Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.

January 8, 2023

Lorie collaborate with me very well to help clear my confusions. She is a really good representative and trendsi is doing a great job.

Shippex Store
United States
2 months using the app
May 2, 2023

Had a question about the fulfillment process of orders that come through my store. Mary was quick to respond and answers all my questions! Trendsi customer support is amazing!

RebootMama
United States
2 months using the app
ShopSocial, Inc. replied May 2, 2023

Hi, RebootMama

Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

June 24, 2022

I recieved great customer service from Angelo, he was fast and very helpful, the conversation was very smooth and I recieved the help I was looking for.

Verandie
Sweden
2 months using the app
ShopSocial, Inc. replied June 24, 2022

Hi, Verandie

We truly appreciate your amazing feedback! Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Please reach out again, we are available 24/7!

April 23, 2021

.thank you Sherwin He's truly great and has excellent customer service and very polite.. there great

Brains an Beauty
United States
2 months using the app
ShopSocial, Inc. replied April 24, 2021

Hi Brains an Beauty,

Thank you for your review. It's our mission to support online boutique owners like you and we will continue to improve our service to better support you. Don't hesitate to reach out again if you have any additional question or feedback.