Reviews (3,529)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.

March 7, 2023

Thanks for your help as always Angelo!

Hemandstring
United States
21 days using the app
December 10, 2022

I just stared with Trendsi so far i like what i see and the Service. Mia answered all my questions. Great Customer Services!

Color Divine Fashion
United States
21 days using the app
ShopSocial, Inc. replied December 21, 2022

Hi, Color Divine Fashion

Thanks for the review. We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime!

October 1, 2021

through out my research about the best dropshipping companies i see that trendsi is one of the best, Providing high quality products with good pricing their support was very fast and helpful , Faustina Fan helped me out through the registration Process very well

Alomaz
United Arab Emirates
21 days using the app
ShopSocial, Inc. replied October 5, 2021

Hi Alomaz,

Thank you so much for your review! We always want to offer the best services, and we are glad we could help you so far. We'll make sure to pass along the compliments to Faustina. Pleas reach out to our customer support again for any questions or feedback!

September 28, 2022

Mia was so helpful when I was losing my mind worried I had things set up wring! So glad she was there to help....and patient LOL

PR Southern Boutique & Accessories
United States
21 days using the app
ShopSocial, Inc. replied October 7, 2022

Hi, PR Southern Boutique & Accessories

We are so grateful for your feedback and glad that Mia assisted you with the gold standards we have set for our Customer Support team. Please continue to reach out if you need help! We are available 24/7 💛

November 10, 2022

At first i couldn't get it working, but after some amazing customer service from Chette i was up and running in no time. Thank You!

Every Lingerie
India
21 days using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Every Lingerie

We are so delighted to read your awesome review and we'll make sure to pass along the compliment to Chette! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊

February 22, 2023

Allan was "Johnny on the spot" in helping me with my issue. He got my issue solved so fast! Professional, friendly, and helpful!

CurrentAveline
United States
21 days using the app
ShopSocial, Inc. replied April 6, 2023

Hi CurrentAveline,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

January 24, 2024

Mary was so helpfully! Walked through everything and answered all my questions!

Apricot Lane Duluth
United States
12 days using the app
ShopSocial, Inc. replied January 25, 2024

Hello Apricot Lane Duluth,

Thank you for your kind words! We're glad Mary could assist you and address all your questions. If you have any more, feel free to ask!

September 19, 2023

Anya was great at answering my questions!!

My Store
United States
20 days using the app
ShopSocial, Inc. replied September 21, 2023

Hello My Store

Thank you for your feedback! We're glad to hear that Anya was able to assist you by answering your questions. If you have more inquiries or need further assistance, please don't hesitate to reach out. We're here to help!

February 20, 2023

At Trendsi you will truly find a great team! that will provide you with excellent service highly recommend it!

E&M Western Couture
United States
20 days using the app
ShopSocial, Inc. replied April 6, 2023

Hi E&M Western Couture,

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

May 21, 2023

Chette has been very helpful knowledgeable and supportive. Thoughtful and patient in handling my questions. Thanks for your help

WATCH & JEWELRY OUTLET
United States
20 days using the app
ShopSocial, Inc. replied May 21, 2023

Hi,

Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!