Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

July 27, 2023

Trendsi is an amazing app and highly recommend using! I am new to this process and everyone I have contacted has been so knowledgeable and has helped me get everything set up for my store. Gretle was very patient in helping me troubleshoot some issues I was having today. Thank you Gretle!

ooo so cute
United States
24 days using the app
ShopSocial, Inc. replied July 29, 2023

Hi ooo so cute,

Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review! ❤️

May 25, 2023

Chette was great!! She immediately solved my issue, provided the answers I was looking for, and was very kind and professional!

ENE TRENDS
United States
Over 1 year using the app
ShopSocial, Inc. replied May 26, 2023

Hi ENE TRENDS,

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

December 6, 2022

I have had the pleasure of reaching out to Trendsi chat support a couple of times today, and both instances were very satisfactory. Both Hazel and Chette were prompt, clear, and efficient with their responses, fielding a variety of newcomer questions. Looking forward to doing more with this app and Trendsi.

Harley Butler Trading Company
United States
23 days using the app
ShopSocial, Inc. replied December 14, 2022

Hi, Harley Butler Trading Company

Thank you for taking the time to leave us with such great feedback. We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please reach out again to our 24/7 customer support!

May 29, 2023

I really like the layout when you add the items to the store. I love that you include the measurements of the clothing.

I would love to see more trendy items that you would normally see on Fashion Nova and Forever 21. I would also like to see more trendy denim options as well.

Online customer service wait time has been satisfactory. Thank you to the rep that helped me today with my questions and for this opportunity to sell your clothing on my store website.

V Envy Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied May 30, 2023

Hi V Envy Boutique,

Thank you for your feedback! I'm glad you like the layout and appreciate the inclusion of measurements for the clothing items. We strive to provide a pleasant and convenient shopping experience for our customers.

Regarding the selection of items, we understand your interest in more trendy options similar to what you would find on Fashion Nova and Forever 21. We constantly review and update our inventory to align with current fashion trends. Your input is valuable to us, and we will take your suggestion into consideration when curating our future collections.

We also acknowledge your preference for trendy denim options. Denim is a versatile and popular choice, and we will make sure to offer a diverse range of trendy denim pieces to cater to your fashion needs.

As for the online customer service, we are glad to hear that the wait time has been satisfactory for you. We strive to provide efficient and helpful support to our customers. Our Customer Support is here to assist you with any questions or concerns you may have.

We appreciate your interest in selling Trendsi clothing on your store website. If you have any further inquiries or require any assistance in that regard, please feel free to reach out to our customer service team. Thank you for choosing us, and we look forward to providing you with excellent products and service in the future! ❤️

Edited December 30, 2022

Great customer service! Allan was the person who assisted me. He was very helpful and amazing!!! I will for sure recommend anyone to this app! 5++++++++++++

Rozovy
United States
23 days using the app
ShopSocial, Inc. replied December 31, 2022

Hi, Rozovy

Your review means a lot to us! Our mission is to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions or feedback. ❤️

March 8, 2023

So far, so good...Lorie was extremely helpful in getting the collections loaded to our site...Very helpful

Ipression Fashion
United States
23 days using the app
August 3, 2022

Super easy to use. Love that it's fully integrated and I don't have to MANUALLY place an order when my customer does. Plus NO CHARGE!

Street Bones
United States
23 days using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Street Bones

We are beyond grateful for your kind and INCREDIBLE review. It is our mission to help you accelerate your business to the next level and we're here to make sure that you will enjoy the fun parts of your business. Please reach out again!

January 28, 2022

I use this app and it is absolutely fantastic. They have great style and great customer service. They respond in minutes. I spoke to Elin and I was updated with so much. I highly recommend this app

iModel Apparel
United States
23 days using the app
ShopSocial, Inc. replied February 4, 2022

Hi iModel Apparel,

Your kind review means a lot to us and we are so grateful that you've taken the time to write us a feedback. Elin is a gem and we'll make sure to pass along your compliments to put a smile on her face. You can reach out to our amazing anytime you have questions or need help! 💛

February 3, 2023

All I can Say this app is the Easiest to work with and with trendy items Mia and Angelo was so helpful ... Thanks again TRENDSI!!

Nawdecollection
United States
23 days using the app
ShopSocial, Inc. replied February 10, 2023

Hi Nawdecollection,
Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.

May 22, 2021

This app is very simple, efficient, the best for the ecommerce site to grow sales. Their services and support are very professional and prompt. Thank you so much!

Naughty Smile Fashion
United States
23 days using the app
ShopSocial, Inc. replied May 22, 2021

Hi Naught Smile Fashion,

Thank you for your review. It's our pleasure to serve online sellers like you and we are on a mission to help you find the best suppliers with fast shipping around the globe. Feel free to reach out when you have any additional questions or feedback. We are always here to help.