Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

June 7, 2024

Overall the products are great and the customer service is very fast. I like the variety of options and the return policy as well. My suggestion is to make the product descriptions more thorough with sizing as the size charts provided are often generic.

Drama Queen Destash LLC
United States
12 months using the app
ShopSocial, Inc. replied June 12, 2024

Hello Drama Queen Destash LLC,

Thank you for your feedback! We're thrilled you love our products and fast customer service. We'll definitely work on improving our product descriptions and sizing info. Your suggestion is much appreciated! ❤️

June 20, 2024

The clothes, etc are beautiful and easy to add to my store!

Bella Ivory
United States
10 months using the app
ShopSocial, Inc. replied June 21, 2024

Hi Bella Ivory,

Thank you! We're thrilled to hear that you love our products and find them easy to add to your store. We appreciate your support! 🌟

June 22, 2024

Excellent customer service from Chette! She answered all my questions quickly and professionally. The issue with my account was resolved. Highly recommend!

Creek Meadow Lane
United States
3 months using the app
ShopSocial, Inc. replied June 24, 2024

Hi Creek Meadow Lane,

Thank you so much for your kind words! We're thrilled Chette could assist you promptly and professionally. Your recommendation means a lot to us! 😊

July 21, 2024

It's very convenient

Monoblanks
China
3 months using the app
ShopSocial, Inc. replied July 23, 2024

Hi Monoblanks,

Thrilled to hear it! Making choices effortless is what we aim for. Thanks for the awesome feedback! ❤️

June 7, 2024

I love Trendsi! Among the good things are the selection, quality, customer service and ease of ordering. My only complaint would be that they don't cover return shipping under any circumstance, so I have to eat the return shipping costs once my customer submits a receipt to me. Otherwise, they're a great vendor, and the only one who keeps me updated daily on any product changes, which is outstanding. Thanks, Trendsi!

Pack Less. Travel More.
United States
4 months using the app
ShopSocial, Inc. replied June 12, 2024

Hello Pack Less. Travel More.,

Thanks for the awesome feedback! We're thrilled you love Trendsi! We're constantly working to improve and appreciate your support. We'll definitely take your return shipping feedback into consideration. Keep rocking with us! ❤️

July 15, 2024

Kind of clueless about how to start and Anya just spent the better part of an hour on the live chat with me answering all of my questions with links, diagrams, etc. she was really patient and gave the confidence to take the next step. Thanks Anya!

Jena’s Picks
United States
About 10 hours using the app
ShopSocial, Inc. replied July 17, 2024

Hi Jena’s Picks,

Thanks for the awesome review! I'm thrilled to hear that Anya was able to help you out and make sure all your questions were answered. We'll be sure to pass on your kind words to her! 😊

June 7, 2024

Harold and Raymar are FANTASTIC! Both solved very different issues that I had difficulty with but they just breezed through it making me feel alot less dumb then I started out feeling. What a great company to have awesome knowledgeable employees like these 2!

Thanks Trendsi!!

Natures Charm Boutique

Natures Charm Boutique
United States
4 months using the app
ShopSocial, Inc. replied June 12, 2024

Hi Natures Charm Boutique,

Thanks so much for the glowing review! We're thrilled to hear that Harold and Raymar made your experience a breeze and helped you feel confident along the way. We're lucky to have them on our team, and we'll be sure to pass along your kind words. Here's to many more successful solutions together! Cheers, Team Trendsi 🌟

June 20, 2024

Great customer service Harold was very patient in explaining the things I was confused about. will definitely continue using the Trendsi store.

Sun-Kissed Swimsuits
United States
About 2 months using the app
ShopSocial, Inc. replied June 24, 2024

Hi Sun-Kissed Swimsuits,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Harold. We'll make sure to pass along your compliments to him. Looking forward to serving you again at Trendsi! ❤️

Edited September 9, 2024

Great app. Quality support.

KLER. ®
Poland
2 months using the app
ShopSocial, Inc. replied August 20, 2024

Hello KLER,

Thanks so much for the awesome feedback! We are available 24/7 to assist if you have any questions or concerns. 😊

June 24, 2024

Efficient and fast professional service. I am personally in touch with a representative named Dave - very quick response and of course courteous and professional. Highly recommend working with them

AttractiveShapewear-transfer
Israel
2 months using the app
ShopSocial, Inc. replied June 27, 2024

Hello, AttractiveShapewear-transfer

Thank you so much for your kind words! We're thrilled to hear that Dave provided you with efficient, fast, and professional service. Your recommendation means a lot to us.

If you ever need further assistance or have any more questions, please don't hesitate to reach out. We're here to help!