Reviews (3,501)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

June 12, 2024

Beautiful clothings in all sizes, and quite affordable too

My Store
United States
5 days using the app
ShopSocial, Inc. replied June 14, 2024

Hi,

hanks so much! We're thrilled you love our clothing and prices! 🌟

May 6, 2024

Chette was so helpful! Chette provided step by step instructions and screenshots to simplify the process for Trendsi Trends online. Thank you Chette!!! kathyt@cruisinorganics.com

Trendsi Trends
United States
6 months using the app
ShopSocial, Inc. replied May 10, 2024

Hello,

That's awesome to hear! 🌟 Chette loves making things easy breezy! Thanks a bunch for the shoutout! 🚀

April 3, 2024

I had an amazing experience with Trendsi's customer service representative, Joel. Their chat help service is truly exceptional! Joel assisted me with everything I needed, which was especially important for me as a first-time online shop owner. Despite my many questions, Joel patiently and efficiently addressed each one without any issues. Their assistance made a significant difference, and I am truly grateful for their help. Thank you, Joel and Trendsi, for providing outstanding customer support!

The Cereal Box Store
United States
About 1 year using the app
ShopSocial, Inc. replied April 5, 2024

Hello The Cereal Box Store,

Thank you so much for your kind words! We're thrilled to hear that Joel provided you with exceptional support during your first-time experience as an online shop owner. We'll be sure to pass along your gratitude to Joel and the rest of our team. Here's to many more successful ventures with Trendsi! ❤️

April 26, 2024

I love Trendsi. It is so easy to navigate and integrates with my Shopify so easily! I have used their chat feature and their customer service is top notch!

Heaves and Hos Clothing
United States
3 months using the app
ShopSocial, Inc. replied April 30, 2024

Hello Heaves and Hos Clothing,

That's awesome to hear! Glad Trendsi's been such a smooth ride for you. Let us know if you need anything else! ❤️

April 23, 2024

I ran into some problems in fulfilling my first order on Shopify. Chette was so helpful and walked me through the whole process. Trendsi is the best app and the customer service is always so helpful to me. They have helped make the process so easy! Thank you Trendsi and thank you Chette. =)

Pretty Girlie
United States
About 2 months using the app
ShopSocial, Inc. replied April 25, 2024

Hello, Pretty Girlie

Thank you for sharing your experience! We're delighted to hear that Chette was able to assist you effectively in fulfilling your first order on Shopify.

At Trendsi, we strive to provide the best service possible, and it's wonderful to know that our customer service team has been helpful to you. We're thrilled that we could make the process easy for you, and we appreciate your kind words.

If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. We're here to help!

April 15, 2024

I recently had to contact Trendsi customer service about an order and Lorie quickly answered all of my questions. Communication was so fast and easy, I wasted no time getting on with my day. Thank you Lorie!

Shopiebay
Pakistan
8 months using the app
ShopSocial, Inc. replied April 17, 2024

Hello Shopiebay,

Thanks for sharing your experience! So glad to hear Lorie rocked it with speedy service. We're all about making your day hassle-free. Enjoy your journey Trendsi! ❤️

September 23, 2024

easy to use and all around vey helpful

Demure studio
United States
22 minutes using the app
ShopSocial, Inc. replied September 25, 2024

Hi,

Thank you so much for the 5-star review! We’re thrilled to hear that you’re happy with your experience. If you need anything else or have more feedback, feel free to reach out anytime!

May 6, 2024

I received great customer service from Harold.. He was very professional and answered all my questions. He was very patient with me..

LACEDUPED
United States
2 months using the app
ShopSocial, Inc. replied May 10, 2024

Hello LACEDUPED,

Absolutely thrilled to hear about your positive experience with Harold! Providing top-notch customer service is what we're all about, and it sounds like he hit the mark perfectly. Thanks for sharing your feedback!

May 10, 2024

Dave was super helpful in answering the questions I had about my Shopify Store connection.

Southern Grace Apparel
United States
2 months using the app
ShopSocial, Inc. replied May 14, 2024

Hello Southern Grace Apparel,

Thanks a bunch for the shoutout! Glad I could assist with your Shopify connection. If you ever have more questions, just give me a shout!

May 13, 2024

I had another company set up my Shopify site and once I connected Trendsi I had so many small questions when setting it up and understanding how Trendsi worked. Chette was so wonderful and patient in answering all my questions as well as walking me through how to set up certain settings! I feel that I have a better understanding of how dropshipping works and I’m more comfortable moving forward. I appreciated how easy it was to connect and communicate with her via messaging.

Bliss House Couture
United States
1 day using the app
ShopSocial, Inc. replied May 14, 2024

Hi Bliss House Couture,

Thanks a bunch for the shoutout! It was a blast working with you. I'm thrilled you're feeling more confident about dropshipping and your Shopify site. If you've got more questions down the road, feel free to reach out! 🎉