Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

July 8, 2024

I just finish chatting we "Lorie" of customer service. She was courteous, knowledgeable, patience and thorough. She answered all my questions and believe me, I had a lot of questions.

The app is very easy to use, and they have a great selection of products. The apps work well with the Shopify platform.

The Mega Vault
United States
20 days using the app
ShopSocial, Inc. replied July 12, 2024

Hi,

Thank you so much for your kind words! We're thrilled you love the app and had a great experience with our customer service. Lorie is fantastic, and we're glad he could help you out quickly! 😊🚀

August 9, 2024

Lorie Lique, gave me a fast and knowledgeable response.

Asalai Fashion Boutique
United States
About 1 month using the app
ShopSocial, Inc. replied August 11, 2024

Hi Asalai Fashion Boutique,

Thank you for sharing your experience! We're glad to hear that Lorie Lique provided you with a fast and knowledgeable response. We're always here to help!

June 28, 2024

Charles was a great help with getting my selling permit approved!

Great response times, awesome products, great pictures

Coastal Cowgirl Boutique
United States
11 days using the app
ShopSocial, Inc. replied July 1, 2024

Hello, Coastal Cowgirl Boutique

Thank you so much for your wonderful review! We're delighted to hear that Charles was able to assist you in getting your selling permit approved. Our team takes pride in providing prompt and effective support, and we're thrilled that you had a great experience.

We're also glad to know that you're enjoying our products and pictures. If you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help!

Edited July 6, 2024

Trendsi has great products with high quality images I can use for marketing material. Harold who works at Trendsi is the best customer support associate you'll come across. The best decision I made since started drop shipping is installing Trendsi. Simply the best!

Saflore
Sri Lanka
28 days using the app
ShopSocial, Inc. replied June 12, 2024

Hello Saflore,

Fantastic to hear you're loving our products and the quality images for your marketing! Thanks for the awesome feedback! 🚀👍

August 20, 2024

Customer support was excellent when I reached out for help. Lorie provided great assistance and addressed my concerns effectively.

The Globe Mart
India
About 17 hours using the app
ShopSocial, Inc. replied August 21, 2024

Hello, The Globe Mart

Thank you for the kind words and the 4-star review! 🌟 We’re glad to hear that Lorie provided excellent support and effectively addressed your concerns. We’re always looking to improve, so if there’s anything we can do to make your experience a 5-star one, we’d love to hear your thoughts. Your feedback is valuable to us!

June 21, 2024

I have been associated with Trendsi for almost a year now. During this time, I have encountered a few challenges, but I must acknowledge that some members of the support team, particularly Abby, have been exceptionally helpful in resolving issues related to the fashion industry. If you ever face any difficulties concerning your business, I highly recommend seeking assistance from Abby. She demonstrated remarkable patience and professionalism in handling a complex customer situation, and her pleasant demeanor throughout our conversation was truly commendable. The level of support she provided was truly exceptional and exceeded my expectations. I express my sincere gratitude to Abby from the support team at Trendsi. With dedicated support members like Abby Padilla, Just Jen Boutique can continue to operate smoothly and efficiently.

Just Jen Fav's
United States
12 days using the app
ShopSocial, Inc. replied June 24, 2024

Hello Just Jen Fav's,

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our support team, especially Abby. We'll make sure to pass on your kind words to her. It's great to know she could assist you effectively. We appreciate your continued trust in Trendsi! ❤️

July 13, 2024

Best Designs Best Service Provide

Apex Discount USA
United States
6 days using the app
ShopSocial, Inc. replied July 15, 2024

Hi Apex Discount USA,

Thank you so much! We're thrilled to hear you loved our designs and service! 😊 If you have questions, our amazing customer support team is ready to assist 24/7! 😎

June 14, 2024

From the moment I reached out for support, Raymart provided top-notch assistance. The text was fast and right on answering to my needs. Very patient and courteous making my experience seamless and stress-free. Raymart was awesome help that fosters lasting customer loyalty. Raymart delivered an exceptional service.

JeeHCProducts Store
United States
26 days using the app
ShopSocial, Inc. replied June 19, 2024

Hi JeeHCProducts Store,

Thank you so much for your fantastic review! We're thrilled to hear that Raymart provided you with top-notch assistance and made your experience seamless and stress-free. Your kind words about his patience and courtesy are truly appreciated. We’re excited to have fostered your loyalty and look forward to serving you again! 🌟

July 24, 2024

Very cute stuff, great pricing and easy connections to my shops

Red Poppy Collection
United States
3 months using the app
ShopSocial, Inc. replied July 28, 2024

Hi Red Poppy Collection,

Thank you so much for your awesome feedback! 🌟 We're thrilled to hear that you love our cute products, great pricing, and easy integration with your shops. We're committed to making your experience seamless and enjoyable. Thanks for being a part of the Trendsi family! Happy selling! 💖✨

June 20, 2024

I would recommend it. It has a great interface with Shopify.

Unik N Preti
United States
About 1 year using the app
ShopSocial, Inc. replied June 21, 2024

Hello Unik N Preti,

Thank you! We're thrilled to hear you love the interface with Shopify. Your recommendation means a lot to us! ❤️