Reviews (3,501)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

June 7, 2024

The best and trusted dropshipping app I ever experienced...

Shabti
Canada
Over 1 year using the app
ShopSocial, Inc. replied June 12, 2024

Hi Shabti,

Thanks a ton for the awesome review! We're thrilled to be your go-to dropshipping app!

May 9, 2024

Had a great experience with customer support representative Lee.

Marys Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied May 14, 2024

Hello Marys Boutique,

Thrilled to hear you had a fantastic experience with Lee! Our team is always here to bring energy and top-notch support to your service needs. Thanks for sharing your positive feedback! ❤️

April 17, 2024

I received my first order on Shopify for some Trendsi items so, I reached out to chat with a Trendsi agent/Angelo. He was very knowledgable and assistend me with a few questions I had, easing my mind. I'm excited to work with Trendsi.

The MAC Gift Co.
United States
8 months using the app
ShopSocial, Inc. replied April 19, 2024

Hi The MAC Gift Co.,

Thanks for sharing your experience! We're thrilled to hear that Angelo provided you with knowledgeable assistance and eased your mind. Get ready for an exciting journey with Trendsi ahead! ❤️

May 5, 2024

Chette was very helpful and uses imagery to make it simple.

Gemlani
United States
Over 1 year using the app
ShopSocial, Inc. replied May 7, 2024

Hello Gemlani,

Thanks so much for the kind words! Glad I could assist you in a way that made things clear and easy to understand. If you ever need more help, don't hesitate to reach out! ❤️

March 21, 2024

I'm new to drop shipping and ran into some questions on my first order. "Chette" walked me through and helped me patiently. Their answers were clear and there was no miscommunication on either end. I'm really looking forward to dropshipping and I'm so glad I chose Trendsi to start this new added business service to my customers. The future looks very bright with Trendsi.

LuxuryLuxeBoutique
United States
About 1 year using the app
ShopSocial, Inc. replied March 23, 2024

Hi LuxuryLuxeBoutique,

Thank you so much for your kind words! We're thrilled to have been able to assist you with your first order. Welcome to the world of dropshipping, and we're excited to see your business flourish with Trendsi. Here's to a bright and successful future ahead! 🥂❤️

May 8, 2024

Chette helped me today with setting my location and they were super helpful and patient with me. I had a great experience and am very thankful! Thank you!

Greenvine Grove
United States
About 1 month using the app
ShopSocial, Inc. replied May 10, 2024

Greenvine Grove,

Hey there! Thanks a bunch for the shoutout! 🎉 So glad I could assist with setting up your location smoothly. If you ever need a hand again, just give me a holler. Cheers to many more awesome experiences ahead! 🌟

Edited June 7, 2024

Great customer service. Love it. Thank you for the help.

Style J LLC
United States
About 1 month using the app
ShopSocial, Inc. replied May 18, 2024

Hello Style J LLC,

Thanks a ton for the shoutout! We're thrilled you enjoyed our service. You're absolutely welcome—anytime! 🎉

June 25, 2024

It's great!

Yamiana's Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied June 27, 2024

Hello Yamiana's Boutique

Thank you for your fantastic feedback! We're delighted to hear that you had a great experience with us. If you have any further questions or need assistance, feel free to reach out. We're always here to help!

Edited April 6, 2024

I am new to drop shipping. I set my store up almost 3weeks ago. I was stuck on the shipping part. I spent every penny I had getting my store up and going. Only to find out I did not have my shipping set up and no one could check out. I reached out to my supplier. They kept telling me they couldn't help me that the problem was with Shopify. After hours with Shopify support, many many times, told me it was my suppliers part. I spent hours reading, watching tutorials, googling, reaching out to Shopify "Partners", going to blogs. Nothing & no one could or would help me. I was literally in tears about to give up. Then I decided to try Trendsi. I started getting overwhelmed again but Trendsi customer support is phenomenal!!! Or should I say Joel!!! He took the time to listen to what I was saying was not working. Within 30 mins Joel had me up and running. My shipping is set up and working! Thank you Joel! Best customer support ever, Joel needs a raise!!! As my journey continues I am finding out all of Trendsi customer support team is great!! Harold, & Chette have been great also! I even spoke with Sherwin, aka the founder of Trendsi, on their personal number. I truly have never received customer support like this before! Trendsi found a seller for life!!

Cleanique-Boutique
United States
30 days using the app
ShopSocial, Inc. replied April 6, 2024

Hi Cleanique-Boutique,

Thank you so much for sharing your experience! We're thrilled to hear that Joel and our team at Trendsi could turn things around for you. Your determination and perseverance are truly inspiring. Here's to smooth sailing ahead with your drop shipping journey! 🚀

July 24, 2024

Very cute stuff, great pricing and easy connections to my shops

Red Poppy Collection
United States
About 20 hours using the app
ShopSocial, Inc. replied July 28, 2024

Hi Red Poppy Collection,

Thank you so much for your awesome feedback! 🌟 We're thrilled to hear that you love our cute products, great pricing, and easy integration with your shops. We're committed to making your experience seamless and enjoyable. Thanks for being a part of the Trendsi family! Happy selling! 💖✨