Reviews (3,486)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide selection of trendy name brands and seamless Shopify integration, which simplifies inventory and order management. Features like 24/7 customer service, filtering for US-shipped items, and sample purchasing are particularly valued. The app is noted for its quick order processing and shipping, enhancing customer satisfaction. Exceptional support, with staff members like Joel, Harold, and Chette often praised, significantly improves the merchant experience. Merchants find the app valuable for e-commerce and dropshipping due to its robust features, effective support, and quality product offerings.

August 16, 2024

Highly recommend

Divahotcouture
United States
About 3 hours using the app
ShopSocial, Inc. replied August 20, 2024

Hello, Divahotcouture

Thank you so much for the 5-star review and the high recommendation! 🌟 We’re thrilled that you had a great experience. If you ever need anything else, feel free to reach out—we’re always here to help!

April 16, 2024

I am truly excited about having my own store! I was instructed to upload business documents in order to obtain samples, however initially the documents were declined. I expressed my concern and explained my business. Dave reached out immediately to inform me the documents were blurry and to resubmit them. I submitted them 2 am in the morning the next day. I replied to Dave that they were submitted. I received a reply from Raymart within 30 minutes that the documents were received and approved! I was ecstatic!!! The customer service is impeccable. I recommend Trendsi/Shopify for all your online store needs. Thank you Dave and Raymart for your stupendous customer service!

The Lavish Boutique
United States
10 days using the app
ShopSocial, Inc. replied April 18, 2024

Hello The Lavish Boutique,

That's fantastic to hear! Congratulations on launching your own store! It's awesome to see your dedication paying off. Dave and Raymart sound like real superheroes with their lightning-fast response and impeccable service. Here's to your success with Trendsi/Shopify, and may your business soar to new heights! 🚀 Thank you for sharing your experience!

May 13, 2024

Quick and outstanding customer service by Chette to answer a question.

SAM TUMBLIN
United States
2 months using the app
ShopSocial, Inc. replied May 14, 2024

Hello SAM TUMBLIN,

Thanks for the shoutout! Glad I could assist swiftly! If you have any more questions, I'm here to help anytime! 😊

March 18, 2024

I recently had to contact Trendsi customer service about an order and Angelo quickly answered all of my questions. Communication was so fast and easy, I wasted no time getting on with my day. Thank you Angelo!

606
United States
About 1 year using the app
ShopSocial, Inc. replied March 19, 2024

Hi 606,

Thanks for sharing your experience! We're thrilled to hear Angelo provided speedy and efficient support. We'll be sure to pass along your appreciation. Cheers to smooth sailing with your orders! 🥂❤️

March 29, 2024

i was having some issues with my web builder and i wanted to clarify a few things about shopify and i spoke to Lori and she was really great now i can sleep because i wouldn't be able to have my store. She was wonderful and Trends' drop shipping is a great app for my new business

Joanecommerce
United States
6 months using the app
ShopSocial, Inc. replied April 2, 2024

Hello Joanecommerce,

Hey there! So glad to hear Lori helped you out and got you on track with your Shopify store! 💪 Sounds like you're all set to take your business to the next level with Trendsi drop shipping app. Sweet dreams knowing your store's in good hands! ❤️

June 26, 2024

I love it, it is so easy to use and they have so many products, the best art is that they don't ask you for a membership

RoSal Shop
United States
33 minutes using the app
ShopSocial, Inc. replied June 28, 2024

Hi RoSal Shop,

Thank you so much! We're thrilled to hear you love it. We're all about keeping things simple and accessible, and we're glad you appreciate our wide range of products and no membership requirement.❤️

April 14, 2024

Had a problem today and needed to contact support. Joel was the best, very patient and fast to respond with information that helped me alot. Great Guy.

LeggingsPlus
United States
About 1 month using the app
ShopSocial, Inc. replied April 15, 2024

Hello LeggingsPlus,

Thanks for sharing your experience! Joel sounds like a real gem—patient, speedy, and super helpful. We're lucky to have him on the team! ❤️

March 18, 2024

Anya Esteva did great at customer service and was excellent in helping me out. Trendsi seems great so far, and I am excited to get started. My shop isnt open yet but I am importing products from Trendsi today. Can't wait to get started, and know if I have any questions I can contact Trendsi's customer service because their chat is super fast and they have been extremely fast in responding to me. Its so fast almost immediate. Thanks!!!!

Free Spirit Fashion Co.
United States
2 months using the app
ShopSocial, Inc. replied March 19, 2024

Hello Free Spirit Fashion Co.,

Thank you so much for your awesome review! 😊 We're thrilled to hear that Anya provided excellent customer service and that you're excited to get started with Trendsi. We can't wait to see your shop open and flourishing! Remember, if you have any questions along the way, our lightning-fast customer service team is always here to help. Thanks again for choosing Trendsi!

August 11, 2024

EASY TO NAVIGATE. TONS OF PRODUCTS.

The Cajun Closet
United States
10 minutes using the app
ShopSocial, Inc. replied August 13, 2024

Hi The Cajun Closet,

Thanks for the awesome feedback! We're glad you find our platform easy to navigate and love the variety of products we offer. Happy shopping and here's to your continued success! 🎉🛍️

April 18, 2024

I had a few questions with setting up with Trendsi through Shopify (shipping). Dave and Chette were very clear and helpful!

JulenaCouture
United States
About 2 months using the app
ShopSocial, Inc. replied April 23, 2024

Hello JulenaCouture,

Thanks for sharing your experience! So glad to hear Dave and Chette were on the ball with your questions. Here's to smooth sailing ahead with Trendsi and Shopify! 🎉