Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

July 13, 2024

Easy to use

Callipygous Fit
United States
About 1 month using the app
ShopSocial, Inc. replied July 15, 2024

Hello Callipygous Fit,

Thanks for the feedback! Glad you found it easy to use! 🎉 If you have questions, our amazing customer support team is ready to assist 24/7! 😎

October 20, 2024

App is great

Merit Sell
United States
1 day using the app
ShopSocial, Inc. replied October 22, 2024

Hi,

Thank you so much for your wonderful feedback! I’m thrilled to hear that you’re happy with your experience. If there’s anything else you need or if you have more thoughts to share, feel free to reach out!

May 23, 2024

Great response on all concerns. Very patient with all the questions that I had to ask all at once. Love the professionalism that I received.

Zombie Squad
United States
3 months using the app
ShopSocial, Inc. replied May 27, 2024

Hello Zombie Squad

Thank you so much for your kind words! We're delighted to hear that our team was able to address all your concerns with patience and professionalism. Your satisfaction is our top priority, and we’re always here to help with any questions you may have.

June 25, 2024

I must say Trendsi, Has great Technical support. Chette helped me out to set up my shopify shipping, she was great and very patient with me and walked me thru, to fix the Issue. Great service.

Merchandise Emporium
United States
About 3 hours using the app
ShopSocial, Inc. replied June 27, 2024

Hello, Merchandise Emporium

Thank you for sharing your wonderful experience with Trendsi's technical support! We're thrilled to hear that Chette was able to assist you with setting up your Shopify shipping and that her patience and guidance made the process smoother for you. Your satisfaction is our priority, and we truly appreciate your kind words.

If you have any more questions or need further assistance, please don't hesitate to reach out.

May 3, 2024

I had Lorie as my support agent!

I had a lot of questions because we want to switch from suppliers and she helped me a lot!

Answered all my questions and was very helpful.

About customer service I give it 5 stars because they were friendly and everything amazing!

Thank you Lorie!!!

INFINITY FASHION®
Netherlands
2 months using the app
ShopSocial, Inc. replied May 7, 2024

Hey there! Thanks for the awesome review! 😊 It's fantastic to hear that Lorie rocked it and helped you out big time! We're thrilled you had such a positive experience with us. Here's to smooth transitions and amazing customer service! Cheers! 🥂

May 6, 2024

I am new to dropshipping and this Trendsi has been amazing to work with. I ran into a big issue today and Chette from Customer Service helped walk me through it.

Tat Fritch
United States
4 months using the app
ShopSocial, Inc. replied May 10, 2024

Hello Tat Fritch,

So glad to hear you're diving into dropshipping with Trendsi! 💫 Chette and our team are always here to help you tackle any bumps in the road. Keep that energy up and keep crushing it! 💪

July 15, 2024

Very Easy and enjoyable

Mary Fashions
United States
About 1 month using the app
ShopSocial, Inc. replied July 16, 2024

Hello Mary Fashions,

Glad to hear you found it easy to add products! If you have questions, our amazing customer support team is ready to assist 24/7! 😎

June 10, 2024

Joel Was awesome!! Answered my questions quickly and was super knowledgeable!! Thank you Joel!!

Petals in Blue
United States
15 days using the app
ShopSocial, Inc. replied June 12, 2024

Hello Petals in Blue,

Thanks a ton for the shoutout! 🌟 Joel's here to keep that energy high and those questions answered lightning-fast. Your appreciation fuels our fire! 🔥 Keep 'em coming!

May 13, 2024

Chette and Harold are one of the best customer support Trendsi has. Everything I ask is responded in timely manner. Thank you guys so much always.

My Store
United States
8 months using the app
ShopSocial, Inc. replied May 14, 2024

Hi there! 😊

Thanks a million for the awesome review! We're thrilled to hear that Chette and Harold are rocking your customer support experience. They're definitely a dynamic duo! Keep those questions coming, and we'll keep the speedy responses coming your way. Cheers! 🥂

June 6, 2024

I reached out to Trendsi Support with a question concerning my Shopify Store, and "Lorie" quickly responded and answered my question with even additional helpful & supportive information that I hadn't even ask for it.

Again, Thank you Lorie!

The She Hut
United States
2 days using the app
ShopSocial, Inc. replied June 11, 2024

Hello The She Hut,

Thank you so much for your kind words! We're thrilled to hear that Lorie provided you with quick and helpful support for your Shopify Store. Going the extra mile to provide additional information is something we strive for, and it's wonderful to know it made a positive impact.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help!