Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

July 15, 2024

Hi, I am super excited for the opportunity to team up with Trendsi! Charles provided me all the information needed to wholesale or drop ship my products. I am currently doing, Wholesale! Charles helped me with all the information and was thorough with every question I had, and I had a lot, LOL! Huge shout out and Thank You again, to Charles!!!!

Just Bow Gifts
United States
40 minutes using the app
ShopSocial, Inc. replied July 17, 2024

Hello Just Bow Gifts,

Thank you so much for your kind words! It was a pleasure assisting you. We're thrilled to hear you're excited about our dropshipping methods and we are happy that Carles was able to help you. Here's to boosting your online sales together! 🚀

June 10, 2024

The customer rep Joel was very helpful. I also spoke to Harold as well. Help with all the questions I had. Great customer service.

My Store
United States
3 months using the app
ShopSocial, Inc. replied June 12, 2024

Hello,

Thanks for the awesome feedback! We're thrilled to hear that Joel and Harold provided top-notch assistance and made sure all your questions were answered. We're here for you anytime you need help. Cheers to great customer service! 🥂❤️

June 3, 2024

During our time starting our business, we have had a lot of ups and downs and we are constantly learning. Due to this, we have had multiple hoops to jump through and we value the patience and consideration that the Trendsi team has had with us. We made a little slip-up today with some documents and Chette was happy to help us find a solution. They ensure your business is secure and help when mishaps happen. Thanks again Trendsi and Chette!

Securing Secrets Boutique LLC
United States
About 2 months using the app
ShopSocial, Inc. replied June 6, 2024

Hello Securing Secrets Boutique LLC,

Thanks a bunch for your kind words! 🌟 We're thrilled to hear that you appreciate our team's patience and support during your journey. Ups and downs are all part of the adventure, and we're here to navigate those hoops with you! Cheers to growth and learning together!

July 2, 2024

Every shirt I added to my store would say it was sold out on my website but not on your end..

Trumpify Shop
United States
9 days using the app
ShopSocial, Inc. replied July 3, 2024

Hi Trumpify Shop! Our sincere apologies for any inconvenience. This is never the experience we want you to have and we appreciate the feedback.  

Kindly reach out to us 24/7 through our chat channel or you can send us an email at support@trendsi.com so we can check what might have happened and help you fix the issue as soon as possible.

Looking forward to hearing from you! Thank you for being the best part of Trendsi! 🧡 - Abby

July 17, 2024

Good Customer Support @anya

Zennia Fashion
India
About 1 month using the app
ShopSocial, Inc. replied July 18, 2024

Hi Zennia Fashion,

Thanks so much for the kind words! Anya will be thrilled to hear your feedback. We're always here to help! ❤️

July 21, 2024

I Just love Drop shipping.

Breez & Beautiful Boutique
United States
19 days using the app
ShopSocial, Inc. replied July 23, 2024

Hi Breez & Beautiful Boutique,

Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎

August 9, 2024

Joel the customer service guy was amazing

CORAKORA
United States
About 15 hours using the app
ShopSocial, Inc. replied August 11, 2024

HI CORAKORA,

Thank you so much for sharing! We’re thrilled to hear that Joel provided amazing service. We’re lucky to have him on our team!

June 7, 2024

Love Trendsi and how easy to use and the wide selection of clothing. By far our number one supplier.

Modish
United States
About 1 month using the app
ShopSocial, Inc. replied June 12, 2024

Hi Modish,

Thanks for the awesome review! We're thrilled you're loving Trendsi's easy-to-use platform and our wide range of clothing. We're here to keep the energy high and the styles fresh for you! 🎉

October 20, 2024

App is great

Merit Sell
United States
1 day using the app
ShopSocial, Inc. replied October 22, 2024

Hi,

Thank you so much for your wonderful feedback! I’m thrilled to hear that you’re happy with your experience. If there’s anything else you need or if you have more thoughts to share, feel free to reach out!

July 11, 2024

love it so far

InvertedGirl
United States
28 days using the app
ShopSocial, Inc. replied July 12, 2024

Hi,

Thrilled to hear it! Making choices effortless is what we aim for. Thanks for the awesome feedback! ❤️