Reviews (3,487)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide selection of trendy name brands and seamless Shopify integration, which simplifies inventory and order management. Features like 24/7 customer service, filtering for US-shipped items, and sample purchasing are particularly valued. The app is noted for its quick order processing and shipping, enhancing customer satisfaction. Exceptional support, with staff members like Joel, Harold, and Chette often praised, significantly improves the merchant experience. Merchants find the app valuable for e-commerce and dropshipping due to its robust features, effective support, and quality product offerings.

July 29, 2024

Love!

RESORT-CHIC OMK BOUTIQUE
United States
1 day using the app
ShopSocial, Inc. replied July 31, 2024

Hi RESORT-CHIC OMK BOUTIQUE,

Wow, thank you so much for the love and the 5-star review! 🌟 We're absolutely thrilled to hear that you're enjoying your experience with Trendsi. Your support means the world to us. Thanks for being such an amazing part of the Trendsi family! 🙌✨

June 1, 2024

Harold the customer support was very helpful and answerd me of every single question i asked a geart app with a great customer support

Trendy-Tech
United States
About 9 hours using the app
ShopSocial, Inc. replied June 3, 2024

Hello Trendy-Tech,

Thanks a ton for the shoutout! 🙌 We're thrilled to hear you had a fantastic experience with Harold and our app. If you ever have more questions or need assistance, just give us a shout. We're here to help!

April 14, 2024

I have some issues with Trendsi account need some help and assistance so I contact Trendsi support team through Mail. And Mr Joel on time perfectly assist me!

cashcart
Pakistan
About 2 months using the app
ShopSocial, Inc. replied April 15, 2024

Hi cashcart,

Thrilled to hear Joel was right there to assist you promptly! We're here whenever you need us, just a message away. Keep enjoying Trendsi! ❤️

March 5, 2024

I just started out working with shopify and Trendsi doing dropshipping and building my website. I have a lot of knowledge when it comes to doing business and being in retail but we all want to make sure that we are doing things correctly and are following the guidelines for both parties. Lorie was an amazing help when I used the 24/7 chat feature, and gave me not only the reassurance that I needed but also a ton of additional tips and features to look into. She was such an amazing help to me in making my e-commerce business and website even better, plus create an even smoother process for me and my clients. Thank you so much Lorie, and keep up the amazing work you do.

Ambassador Of Sexiness
United States
3 months using the app
ShopSocial, Inc. replied March 6, 2024

Hello Ambassador Of Sexiness,

Thank you for your awesome feedback! It's fantastic to hear that Lorie provided you with such valuable assistance and guidance. We're thrilled to be part of your e-commerce journey, and we're here to support you every step of the way. Keep up the great work, and don't hesitate to reach out if you need anything else! 💪"

February 22, 2024

I'm new to shopify and most days can't figure out my own name!! I recently needed help on Trendi's site and was blown away by how amazing their customer service was. Joel helped me not only was he so nice and patient with me, he was able to pin point exactly what my need was, followed up the next day and thennnnnnnnn contacted the shippers to get an additional update a few days later to give me an update. I figured once that chat closed, I was just another person but Joel really made me feel like my concern was important and was just amazing!! Not sure if he'll be able to see this but THANK YOU JOEL!!!

BoujeeTart
United States
4 months using the app
ShopSocial, Inc. replied February 24, 2024

Hi BoujeeTart,

We're thrilled to hear about your fantastic experience, and we're even more thrilled to have Joel on our team. 🌟 Thank you for sharing your positive feedback with us! We're here to make sure every concern is heard and addressed promptly. Welcome to the Shopify family, and we look forward to serving you again soon!

April 15, 2024

Joel is awesome to work with! He got the answers I needed quickly! Thank you!

REVIVAL
United States
4 months using the app
ShopSocial, Inc. replied April 17, 2024

Hello REVIVAL,

Thanks a ton for the shoutout! Joel's all about lightning-fast solutions. Glad we could get you sorted pronto! 💫

July 15, 2024

Exelent

Diane's Store USA
United States
9 months using the app
ShopSocial, Inc. replied July 17, 2024

Hello Diane's Store USA,

Thanks so much! We're thrilled to hear you're happy with the help you received. Five stars made our day! 🌟💖

February 25, 2024

The best customer service I’ve ever had. Joel was a great representative for Trendsi. He answered all of my questions quickly and got the answers that I needed for everything. Went above and beyond was willing to go through step by step to help me set up my TikTok account with my store. Helped me with a link to see about my sellers permit. When I asked about why my items that I was added was going to my home page and not going underneath the categories he looked into it and told me how to fix the problem. Showed me where to find the kids items that they had and so on and so forth. I’ve never had anyone really try to go above and beyond. He would send me links and pictures on what is should look like and how to do everything I’ve asked. I haven’t started making sales yes but once I first opened up my shop this month I also had a lady name Ingrid who reached out to me quickly and helped answer my questions as well. This is a great company with lovely customer service. I can’t say enough how much the customer service is good.

B.L.U.S.H Boutique
United States
3 months using the app
ShopSocial, Inc. replied February 27, 2024

Hello,

Thank you so much for your incredibly kind words! We're delighted to hear that Joel provided you with the best customer service you've ever had.

We're thrilled that Joel went above and beyond to assist you, from answering your questions quickly to helping you set up your TikTok account and resolving any issues you encountered. It's wonderful to know that Ingrid also reached out promptly to assist you.

Your satisfaction is our priority, and we're here to support you every step of the way. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're dedicated to ensuring your experience with us remains exceptional.

June 23, 2024

Easy to use! I'm glad I found Trendsi

Sophistique
United States
About 1 hour using the app
ShopSocial, Inc. replied June 24, 2024

Hi Sophistique,

That's awesome to hear! We're thrilled you're loving Trendsi! 🎉

May 21, 2024

Raymart always answer my questions in a timely manner he’s great I really like working with him

1 Stop Shop
United States
About 2 months using the app
ShopSocial, Inc. replied May 22, 2024

Hello 1 Stop Shop

Thank you so much for your feedback! We're delighted to hear that Raymart has been timely and helpful in answering your questions. We aim to provide the best possible service, and it's wonderful to know that you enjoy working with him.

We always strive for excellence, so we'd love to know what we can do to earn that last star from you. Your suggestions and insights are invaluable to us. Please let us know how we can further improve your experience.