Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

May 21, 2024

I have had to reach out twice to support and Dave and Joel were superior both times. Grateful to have someone available 24/7 to assist as I learn to navigate the system.

Jolivida
United States
8 months using the app
ShopSocial, Inc. replied May 22, 2024

Hello Jolivida

Thank you for sharing your positive experience! We're thrilled to hear that Dave and Joel provided superior support during your interactions. Having 24/7 assistance is crucial, especially when navigating a new system, and we're glad we could be there for you.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!

June 8, 2024

easy integration with Shopify, quality products. Best app for clothing dropshippers!

GemThreads Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied June 12, 2024

Hi GemThreads Boutique,

Thanks a bunch! So glad you're loving our app! We're all about making dropshipping a breeze. Cheers to more seamless integrations and top-notch products ahead! 🙌

June 5, 2024

I am new to drop shipping and had some questions about order processing. "Joel" was the one who helped me in the TRENSI chat and was very helpful. He guided me and explained everything to me so I could clarify my doubts. Excellent customer service. Very pleased.

Oceánicas
United States
About 1 month using the app
ShopSocial, Inc. replied June 11, 2024

Hello Oceánicas

Thank you for sharing your positive experience! We're thrilled to hear that Joel was able to assist you and clarify your questions about order processing. Providing excellent customer service is our top priority, and we're glad to know we met your expectations. If you have any more questions or need further assistance, we're always here to help!

May 16, 2024

Trendsi is very clear on every aspect and of course you may still need help. Once you need any help or support you can find it in minutes. A couple of times Dave helped us patiently and clarify everything we need.

Clusterz
United States
4 months using the app
ShopSocial, Inc. replied May 18, 2024

Hello Clusterz,

Thanks a ton for sharing your experience! We're thrilled you found Trendsi clear and our support speedy. Dave and the team are always here to lend a hand whenever you need it. Here's to smooth sailing ahead! ❤️

April 16, 2024

I have tried different Dropshipping Apps. Trendsi is the one I enjoy the most. It's easy to sync with Shopify.I love the way it is set up and how easy it is to look for products and send them to the store.
Customer support is great. No matter who you talk to, they are always friendly and very helpful. Chette, Dave and Angel were very helpful today with a technical issue I had with my store that affected the syncing of my products with all my 3rd party apps. If I had to choose between all my apps, I would stay with this one ✨

Shazy
United States
Almost 2 years using the app
ShopSocial, Inc. replied April 18, 2024

Hello Shazy,

Thank you for the glowing review! We're thrilled to hear that Trendsi has become your favorite dropshipping app. Our team works hard to ensure seamless integration with Shopify and provide top-notch customer support. Shoutout to Chette, Dave, and Angel for their stellar assistance! We're honored to be your top choice among all your apps. Keep thriving with Trendsi! ✨

June 5, 2024

Trendsi is the best dropping platform I have used. The customer service is excellent. I recently connected with Harold and he resolved my issues professionally and with speed. I will always recommend them any day.

esellersstores
United States
About 2 months using the app
ShopSocial, Inc. replied June 11, 2024

Hello esellersstores

Thank you so much for your wonderful review! We're thrilled to hear that you consider Trendsi the best dropshipping platform you've used and that you had an excellent experience with our customer service. Harold will be pleased to know he could assist you promptly and professionally. Your recommendation means a lot to us!

June 5, 2024

Excellent support! I'm very new with managing an online store. Joel was extremely patient and understanding and helped me solve my problem.

Sand Siren
United States
About 2 months using the app
ShopSocial, Inc. replied June 11, 2024

Hello Sand Siren,

Thank you so much for your wonderful feedback! We're delighted to hear that Joel was able to assist you with patience and understanding. Our team strives to provide excellent support, especially for those new to managing an online store. If you have any more questions or need further assistance, we're always here to help!

June 23, 2024

This is the first and only company we work with that offers outstanding, knowledgeable, and fast customer service! Thanks a lot, Lorie.

Breezefy
United States
5 days using the app
ShopSocial, Inc. replied June 24, 2024

Hi Breezefy,

Thanks so much for your awesome feedback! We're thrilled to hear you had a fantastic experience with our customer service team, especially with Lorie. Here's to more outstanding service in the future!

June 22, 2024

Lorie was great with her assistance with cancelling an order today. She was super kind, friendly, and really helpful. thank you so much for your assistance today, girly!

Athena Luxe
United States
8 days using the app
ShopSocial, Inc. replied June 24, 2024

Hello Athena Luxe,

Hey there! Thanks a bunch for your awesome feedback! 🌟 Lorie's thrilled to have helped out—being kind and helpful is just how we roll. Reach out anytime! 💫

June 9, 2024

Dave was extremely helpful! I asked about tracking numbers for my new online store and Dave went above and beyond in giving me the asnwer I was seeking. Really helpful.

Perl'D Boutique
United States
3 months using the app
ShopSocial, Inc. replied June 12, 2024

Hello Perl'D Boutique,

Thanks a bunch for the awesome feedback! Dave's thrilled to have been able to assist you with tracking numbers for your online store. We're all about going the extra mile for our customers! 🚀