Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

Edited June 10, 2024

Incredible customer service - answering at all hours of the day when you need them! Lorie was exceptional! You DO NOT even understand how much Trendsi can help take your business to the next level! With HUNDREDS of products to offer and wonderful pictures and descriptions it's a no brainer! Jump in now! Joel & the rest of the customer service team is so helpful

Come What Mae
United States
Almost 2 years using the app
ShopSocial, Inc. replied October 7, 2022

Hi, Come What Mae

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

October 1, 2022

So glad I found Trendsi! Everything has been great so far. Customer service was so quick with a response. Chette was so helpful! Thank you!!

Ready Orr Not Boutique
United States
Almost 2 years using the app
ShopSocial, Inc. replied October 7, 2022

Hi, Ready Orr Not Boutique

We are happy that our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛

October 3, 2022

So far this service has been very user friendly. Support has been superb. Mia handled our issues quickly and concisely. We are fairly new to Trendsi - but we are happy with our experience so far!

Lahvdah LLC
United States
Almost 2 years using the app
ShopSocial, Inc. replied October 7, 2022

Hi, Lahvdah LLC

Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you, we'll make sure to pass along the compliments to Mia! Welcome to Trendsi! 💛

March 20, 2023

Chette was attentive and very helpful in answering my questions. Thank you for your professionalism. Keep up the great customer service Trendsi/Chette.

A Better You
United States
Almost 2 years using the app
ShopSocial, Inc. replied March 25, 2023

Hi, A Better You

Thanks for the review, we're glad that Chette was able to assist you. We work really hard to offer the best service so you can enjoy the fun parts of your business and we made it our mission to help your business reach its full potential, if you have any questions or need help, please pop by anytime and we'll be happy to help!

July 8, 2022

Been using this app for a few months now and I love it. They ship orders super fast. I like the detailed product descriptions and they upload actual photos of the items. Actual photos are very important to me, i would not use this app if they used fake photos like a lot of other vendors do. I had a quick question and Mia provided great customer service and answered my question promptly.

Rumor Apparel
United States
Almost 2 years using the app
ShopSocial, Inc. replied July 13, 2022

Hi, Rumor Apparel

Shipping Speed is one of our priorities and your review only shows that we're on the right path. Thank you so much for taking the time to leave us a review and please don't hesitate to reach out again should you have any concern.

October 20, 2022

Since adding this app to my shopify boutique I've had several online orders. My clients are loving the styles and it was super easy to link items into my online shop. I had to contact support tonight about my documents not uploading and found help immediately- thanks @Gretle! She was a joy to chat with.

Vibrant Synergy Boutique
United States
Almost 2 years using the app
ShopSocial, Inc. replied October 23, 2022

Hi, Vibrant Synergy Boutique

Thanks for your kind words about Gretle, she is indeed a rockstar and a valuable member of our team. Your glowing review means a lot to our team, we appreciate you! You are welcome to reach out to us again any time! 💛

October 12, 2023

Czar was very helpful and informative and I feel much more confident about placing bulk orders. Customer service has been so helpful.

Ocean Dream Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied October 13, 2023

Hi Ocean Dream Boutique,

Thank you for your kind words! We're glad to hear that Czar was able to assist you effectively. If you have any further questions or need assistance with your bulk orders, feel free to reach out. We appreciate your business!

February 17, 2023

Anya was amazing! So helpful and encouraging! She helped me with my questinos so quickly Thank you!

Apronsnantlers
United States
Almost 2 years using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Apronsnantlers

Thank you so much for the review. Please continue to reach out to us if you have more questions or need help. We are here for you 24/7!

April 18, 2022

Great & quick customer service. Mia was awesome to work with to fix the issue I was having with my account.

Super Nova Creations LLC
United States
Almost 2 years using the app
ShopSocial, Inc. replied April 24, 2022

Hi, Super Nova Creations LLC

Thank you so much for your feedback. We are glad that you are enjoying our services and will continue to help you grow your fashion business. Don't hesitate to reach out if you have any additional questions.

January 31, 2023

I am new to dropshipping. Trendsi has made the whole experience very easy. The few times I have had to reach out for assistance the customer service reps are always very helpful. Today I had the pleasure of chatting with Raymart. He was very knowledgeable and helpful. He went above and beyond to make sure I understood the process I was inquiring about.

Lexi Lane Boutique
United States
Almost 2 years using the app